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NHS urges public to use 111 and not A&E over Christmas except for ‘life-threatening emergencies’ Emily Sergeant
The public is being urged to use NHS 111 instead of going to A&E over the festive period unless it’s a serious injury or a life-threatening emergency.
After it was estimated that a significant number of A&E attendances are either “avoidable” or “could be better treated elsewhere”, the NHS’s top A&E doctor is now calling on the British public to make full use of 111 services this winter, instead of heading straight to their nearest emergency department if it’s not necessary.
Ahead of Christmas, which is always one of the busiest times of the year for for NHS, Professor Julian Redhead is asking people to only to use 999 or A&E services for life threatening emergencies and serious injuries.
If this isn’t the case, they should otherwise “get to the help they need by calling or using 111 online” or via the NHS App.
It is estimated that up to two-fifths of A&E attendances are avoidable or could be better treated elsewhere.
— NHS England (@NHSEngland) November 25, 2024
NHS 111 is an easy and convenient way for people to get urgent help for a wide range of health problems. Call, go online or use the NHS App.
➡️ https://t.co/WYbFJXDdZw pic.twitter.com/tHWj08mYqg
Following a record few months of A&E and ambulance demand, the pressure is now said to have risen across other parts of the NHS – with the health service believed to be going into winter busier than ever before.
“We know that up to two-fifths of A&E attendances could be better treated elsewhere, as well as one in six calls to 999 just needing advice over the phone,” Professor Redhead explained. “So I really want to encourage everyone to use our free, around the clock 111 service that can give millions of people this winter fast, safe and easy access to the advice or treatment they need.”
NHS 111 is described as being an “easy and convenient” way for people to get urgent help for a wide range of health problems from the comfort of their own home.
The service – which is available 24 hours a day, seven days a week – can assess and direct people to the most appropriate local service, including urgent treatment centres, GP practices, and consultations with a pharmacist.
If needed, the service can arrange a call back from a nurse, doctor, or paramedic, or provide self-treatment advice over the phone.
Earlier this year, NHS 111 also began offering crisis mental health support for the first time.
Read more:
- NHS 111 service begins offering crisis mental health support for the first time
- Some common illnesses can now be diagnosed and treated at NHS pharmacies instead of GPs
- The NHS found to be in a ‘critical condition’ following an independent investigation
“We’ve protected A&Es from strikes this winter and are supporting the NHS to cope with winter pressures,” Health Minister Karin Smyth added.
“But with a busy season ahead, it’s important people only attend A&E for emergency care.”
Featured Image – Nordwood Themes (via Unsplash)
News
Manchester Museum shortlisted for prestigious European Museum of the Year award following £15m redevelopment Emily Sergeant
Manchester Museum has been shortlisted as one of the best museums in Europe at a special awards ceremony.
Undeniably one of the most prestigious museum awards in the world, the annual European Museum of the Year Award (EMYA) is an annual prize given to the best of the best on our continent, and for 2025, Manchester Museum – which is part of the University of Manchester (UoM) – will compete against 41 other cultural hubs.
Operated by the European Museum Forum (EMF), EMYA recognises new or redeveloped museums that showcase the best in excellence and innovation in their field.
According to the organisation, the aim of the award is to shine a worthy spotlight on museums that promote inter-cultural dialogue and community participation, demonstrate a commitment to sustainability, and show creative and imaginative approaches to the production of knowledge.
The nomination for Manchester Museum comes after its recent £15 million transformation project.
Completed back in February of last year, the redevelopment was described as “the most ambitious museum transformation in a generation”.
The major bricks and mortar redevelopment introduced new galleries, partnerships, visitor facilities, and sector-leading work around repatriation, restitution, and indigenisation to what was an already-important visitor attraction in our city centre, as well as the top floor being transformed into an environmental and social justice hub for environmental and educational charities to address issues affecting communities within Manchester.
👏 A big congratulations to Manchester Museum, who have been shortlisted for European Museum of the Year.@museum_forum #EMYA2025https://t.co/TQdgXKf2DR
— The University of Manchester (@OfficialUoM) November 27, 2024
“This nomination means an awful lot to the whole team at Manchester Museum, because it recognises our efforts to make this a place where everyone belongs,” explained Esme Ward, who is Manchester Museum’s Director.
“The Museum’s redevelopment was about much more than just bricks and mortar, it was about transforming our spaces and our approach to ensure we’re the museum our city and communities need us to be.”
The winner of next year’s EMYA is set to be announced in Białistok in Poland on 25 May 2025.
Read more:
- Manchester Museum saw a massive 52,000 people visit during its opening week
- ‘Groundbreaking’ new wildlife exhibition to open at Manchester Museum
- Manchester Museum has returned 174 cultural heritage items to Australian Aboriginal communities
Aside from the main prize, there are also a number of other awards categories too – which Manchester Museum could also be in the running for.
Featured Image – Chris Bull (via Manchester Museum)