A local ASDA employee has been hailed a “hero” in a viral post after helping to save the sight of an elderly shopper following a routine eye test.
Michael Stokes – who has worked as an Ophthalmologist the ASDA Eastlands superstore for 18 years – has received a Customer Service Award after immediately referring 75-year-old Eileen Mansell for further examination after he picked up warning signs that he wasn’t happy about when she attended a routine eye appointment.
Michael referred Eileen to Arrowsmiths Opticians in Manchester for a second opinion.
A scan later revealed that a blockage to a cataract in her right eye had caused the pressure to build up to a potentially serious level, and Eileen was then sent to the Royal Eye Hospital, where she underwent an emergency operation.
Explaining the sight-saving situation, Michael said: “I saw her for a routine eye test as there was a history of glaucoma in the family.
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“She didn’t have have classic symptoms or pain or anything and wasn’t complaining of any issues, but I noticed a few things that had started to change since her last eye test. The pressure in one eye had gone up quite a lot and this made me want to delve into it a bit deeper.
“I really thought this needed to be looked into further.
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“Eileen came in afterwards to see me and said the hospital had told her that if it had been left any longer then she could have lost her sight.”
Chadderton resident and great-grandmother Eileen – who has been one of Michael’s customers for the past eight years – said: “I’m so grateful to Michael.
“I really can’t thank him enough [and] he is such a treasure for ASDA to have.
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“I just went in for a routine eye test as I had no symptoms at all [but] thankfully, Michael spotted what he did otherwise I could have lost the sight in my eye – and having your sight is such a precious thing.”
A post sharing Michael’s success on ASDA’s official social media platforms this past weekend has since seen him go viral after it amassed over 13K interactions, shares and positive comments from members of the East Manchester community and beyond.
Lisa Casey – Customer Trading Manager at ASDA Eastlands, who nominated Michael for the Customer Service Award – said: “Afterwards, Eileen came in and she was so over the moon. She was just so happy with the service from Michael [and] through his due diligence, he potentially saved her from losing her sight.
“We are all dead proud of Michael.
“He is a really nice, approachable, friendly guy, and a valued member of the team.”
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Data reveals Manchester hotel prices have ALREADY surged by 462% on rumoured Oasis tour dates
Emily Sergeant
Manchester hotel prices have apparently already surged by 462% on rumoured Oasis tour dates, some new data has revealed.
Of course, absolutely nothing is set in stone yet and we are still yet to receive any form of announcement.
But with rumours having been swirling for months now that Oasis will be touring again in 2027, and several videos shared on the band’s social media platforms this week also hinting at that, it’s been revealed that searches for ‘when are Oasis tickets going on sale?’ have soared by 5,000% in the last seven days alone.
After recent data has pointed towards soaring searches for tickets, the experts at SeatPick decided to analyse the average cost of accommodation in Manchester on the suspected concert nights in June 2027 to uncover if prices have surged along with the searches.
Data reveals that Manchester hotel prices have already surged by 462% on rumoured Oasis tour dates / Credit: The Manc Group | Simon Emmett (Press Picture)
And lo and behold, it appears that they have.
The ticketing platform has revealed that hotel prices have surged by up to 462% during Oasis’ rumoured concert nights in Manchester.
The rumoured weekend date of 19 and 20 June has experienced the most noticeable price surge – with a two-star hotel costing an average of £216 for just one overnight stay.
The data also reveals that the rumoured finale on the 27 June has just a £95 difference between two-star hotels (£200) and five-star hotels (£295).
“Our analysis uncovered an enormous markup for local accommodation on nights that Oasis is rumoured to perform in Manchester,” explained Gilad Zilberman, who is the CEO at ticket platform SeatPick.
“Being aware of these accommodation costs and additional expenses can help fans plan and avoid being caught off guard by inflated prices on concert nights.
“To find the best deals on hotels, concertgoers should scan budget chains in the city or look slightly outside of the centre in hotspots served by local bus routes or regional trains, such as Salford and Trafford.
“Booking early might also be beneficial for fans dedicated to seeing the band perform.
“You can opt for free cancellation options, in case rumoured dates change, or you’re no longer able to attend.”
Featured Image – Point3D (via Unsplash)
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Aldi confirms ‘special’ 62-hour closure of all its 1,000+ stores across UK
Emily Sergeant
Aldi has announced that it’ll, once again, be closing the doors of all of its stores across the UK for 62 hours this year.
Christmas is always known to be one of the busiest periods of the year for the retail industry, and Boxing Day has a reputation for being the ultimate day for shopping deals and discounts in the UK – but this year, just like it has done on several years in the past, Aldi has made the decision to close all of its stores nationwide on this bank holiday.
The supermarket retailer says it wants to thank its colleagues ‘for all their hard work’ throughout the year by giving them some extra time to spend with their families.
This means that all Aldi stores will be closed on both 25 and 26 December.
That’s not all though, as stores will also be closed on New Year’s Day, and will reopen once again on Saturday 2 January 2027.
Aldi has announced a ‘special’ 62-hour closure of all its UK stores / Credit: Aldi UK
Opening hours at different Aldi stores across the UK will vary in the lead-up to Christmas, so it’s important to check the times for your local store, but the retailer has confirmed that most branches will be operating extended hours to ‘ensure customers can stock up ahead of the big day’
In the interim period between Christmas and New Year, stores will reopen as usual on Sunday 27 through to Wednesday 30 December, with reduced hours also likely on Sunday and New Year’s Eve.
Speaking on the decision to shut up shop for a full 62-hour period this festive season, Rachel Geary, who is the Communications Director at Aldi UK, said: “Christmas is a special time for our customers, but it is also one of the busiest periods of the year for our teams.
“Our colleagues work incredibly hard to ensure customers can pick up everything they need ahead of the big day.
“We never take that effort for granted. Closing our stores on Boxing Day is one way of saying thank you and giving colleagues a proper chance to rest, switch off and spend more time with the people closest to them.”