Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
News
Tracey Neville appointed as Managing Director of brand new Stockport County Women’s team
Danny Jones
Stockport County FC have finally and officially launched their new women’s team in what they are hailing as a “new era” for the female football in the area.
Moreover, they’ve hired an experienced international coach to head up the department, with Tracey Neville MBE selected as the Managing Director of the new outfit.
Sister to footballing brothers Phil and Gary Neville, but with an oft-overlooked impressive reputation of her own – having not only won bronze at both the 1998 Commonwealth Games and World Netball Championship in ’99 before going on to coach her national team – she arrives with plenty of pedigree.
Now swapping her discipline for a different set of nets, Tracey Neville will lead the pre-existing Stockport County Ladies setup into their next modern chapter as the SCFC Women.
The club is delighted to announce the launch of Stockport County Women, marking an exciting new era for women’s football in our town.
Writing in a short announcement on social media, the Hatters said: “The club is delighted to announce the launch of Stockport County Women, marking an exciting new era for women’s football in our town.
“Founded in 1989 as Stockport County Ladies, the team has spent 37 years as a volunteer-led community club, providing opportunities for women and girls across the borough.
“From the 2026–27 season, the team will compete as Stockport County Women, reflecting the growth of the women’s game and the club’s commitment to equality and opportunity.”
Also confirming the appointment of an experienced women’s and international sports personality, Tracey Neville, as the new MD, they’ve issued a clear mission statement.
Put simply, she and the rest of her staff are going to be tasked with creating “a clear pathway from grassroots to elite women’s football for Stopfordians.”
Commenting on her new role in a lengthier club statement, Neville said: “I am incredibly proud to be joining Stockport County at such a pivotal moment for the club and for the women’s game.
“My career in elite sport has shown me what is possible when there is a clear vision, strong leadership and a genuine commitment to developing talent from the ground up. Women’s football is at a defining point, and Stockport has the opportunity to do something special.
She goes on to add: “This is a community club with deep roots, and my focus will be on creating a clear, credible pathway for girls and women to progress, while building the standards, culture and infrastructure needed to compete at the highest level.”
“We want young girls in Stockport to believe that they can reach the top of the game without leaving their community. That’s how you build something powerful, sustainable and truly representative of the people it serves.”
This comes following another major announcement with the news of the next phase of the infrastructural development, with the wider football club set to take control of Stockport Sports Village (SSV) and turn it into the home not only of the youth academy, but County Women and grassroots club Stockport Town.
As for Stockport County Women, it was only last year that they were playing against Liverpool’s female senior first team at Edgeley Park, and with all the investment happening in and around the organisation, you can expect more dates like these in the near future.
Stockport County Ladies become Women from next season onwards.
Four people arrested as part of investigation into fatal head-on crash in Bolton last month
Emily Sergeant
Four people have now been arrested following a devastating and fatal head-on collision in Bolton last month.
Simultaneous warrants – which were conducted alongside Greater Manchester Fire and Rescue Service (GMFRS) and Trading Standards – took place in Ladybridge and Bolton town centre this week, and resulted in four people being arrested.
A 42-year-old woman and 46-year-old man were arrested on suspicion of fraud offences, while a 22-year-old man was arrested on suspicion of handling stolen goods, and an 18-year-old man was arrested on suspicion of aggravated vehicle taking.
All four people arrested currently remain in police custody for questioning, as the investigation into the serious collision continues.
The arrests have been made after officers from Greater Manchester Police (GMP) were called out to reports of a collision on Wigan Road in Bolton at around 12:45am on Sunday 11 January, where a Seat Leon was travelling down the road and collided with a Citroen C4 Picasso – which was a taxi.
The driver of the Seat, and two passengers – who were all aged between 18 and 19 – died following the collision, and the driver of the Citroen was also sadly pronounced dead at the scene.
The three teenagers who died have been named by GMP as Muhammad Danyaal Asghar Ali, Farhan Patel, and Mohammed Jibrael Mukhtar, all from Bolton, while the taxi driver was named as Masrob Ali from Blackburn.
Four people have been arrested as part of an investigation into a fatal head-on crash that happened in Bolton last month / Credit: GMP
Five passengers from both vehicles were taken to hospital for treatment, and it has been revealed by GMP that a 29-year-old woman who suffered ‘life-threatening injuries’ during the incident is now in a stable condition.
“Our investigation into this tragic incident has led to four arrests from two warrants in Bolton,” Detective Inspector Andrew Page, of GMP’s Serious Collision Investigation Unit, confirmed.
GMP’s Serious Collision Investigation Unit (SCIU) is still appealing for information and witnesses, and are urging anyone that may be able to help to come forward. This includes anyone who saw the vehicle driving before the collision, witnessed the incident itself, or has dashcam / CCTV footage.
Georgina Pellant -
6th October 2021 
