Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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KFC have launched their own perfume – oh, and a new burger
Danny Jones
Fast food giants KFC have launched their very own perfume in one of the weirdest marketing stunts we’ve seen in a long while.
That being said, we definitely want a bottle.
KFC‘s fried chicken-themed fragrance launches next month and is fashionably named ‘No 11 Eau de BBQ’, a nod to their newest menu item, the Ultimate BBQ Burger, which we also want in our possession as soon as humanly possible.
The franchise’s new signature scent launches in just a week’s time and, yes, you can genuinely buy it along with the new burger for a limited time only.
The UK-only release actually sold out when it came to pre-orders but Brits will be able to get their hands on another batch when the second lot drops on 7 May.
Promising a charcoal and smoky wood-scented aroma that immediately transports you to your mate’s back garden as he turns cheap burger patties into overly blackened dry pucks of meat that you definitely would’ve cooked better if you were in charge, the stunt is also helping raise money for non-profits.
Available in 100ml bottles and for just £11, 100% of the proceeds of every sale will go towards the KFC Foundation, which supports grassroots organisations empowering young people to unleash their potential and build a positive future in local communities across the country.
As for the burger that inspired it, the special edition menu item is a nod to BBQ season gradually approaching and they’ve even made a nod to our famously reliable British weather and its attempts to derail the art of outdoor grilling in a new advert.
KFC perfume and a new burger? Christmas has come well early this year.
The Ultimate BBQ Burger has already launched and will be on the menu until 9 June, priced at £6.49 or £9.99 for a box meal which comes with the burger, a regular mini fillet, regular fries, BBQ sauce and a drink.
And don’t worry, it’ll be available on delivery too — we know we’ve had problems with that when it comes to specials in the past.
As KFC’s No 11 Eau de BBQ perfume, you can wait in the online queue like everyone else HERE and let’s just say you’ll be fighting us and plenty of other Mancs for every last drop.
Wayne Rooney joins the cast of Gary Neville’s The Overlap
Danny Jones
Wayne Rooney has secured a new job just a few months on from departing as Birmingham City head coach, with the Manchester United and England legend being named as the latest member of The Overlap team.
Set to join the cast of the popular Stick to Football online series alongside the likes of former teammates Gary Neville and Roy Keane, as well as the rest of the recurring panel.
Rooney is also set to feature on various other shows across The Overlap channel, including the likes of their regular fan debates and other interviews with athletes and well-known figures.
They announced the signing in true transfer window fashion as well.
As transfer expert Fabrizio Romano quips in the video, Rooney “has signed an agreement with The Overlap” and is expected to make his debut very soon
‘Wazza’ has appeared as a pundit on Sky Sports in recent weeks and has even been spotted playing some FIFA with comedy YouTuber AngryGinge as part of his pro clubs series, but hasn’t been in a steady role since being sacked as the Birmingham manager at the start of the year.
Having already appeared as a guest in one of the most popular episodes of Stick to Football and clearly sharing a strong chemistry with his old friends – as well as the likes of fellow Scouser Jamie Carragher, Jill Scott and Ian Wright – it looks to be a natural fit for the sport-based channel.
The 38-year-old revealed some pretty interesting details about his playing and managerial career last time around, not to mention some of the other offers he’s had since…
Rooney reiterated during his own interview that his primary focus is still on coaching and finding his next managerial role, but for the time being, he’ll be bringing the insight of another ex-pro to the popular YouTube channel.
Speaking on his latest move, the former striker said, “I’m excited to announce that I will be joining my good mate Gary Neville and the team at The Overlap to appear on the channel across some of their brilliant shows on YouTube and the podcast. I can’t wait to get started”.
With an episode from at least one of their series going out most weeks, you can expect to see the footballing legend back on the channel soon.