Gooey, easily one of Manchester’s busiest bakeries and brunch spots, has clapped back at a negative review on TikTok with a refreshingly honest statement.
The local business shot to fame initially with its chunky, gooey cookies, but has since expanded from its hatch to have its very own cafe, famed for its enormous French toasts and its sandwiches made with baked-in-house Shokupan bread.
Generally, Gooey gets an incredibly good rap, with queues that speak for themselves stretching from its doors down High Street.
But one TikToker has shared a less favourable video review of the business, slamming it as ‘one of the most disappointing food experiences I’ve ever had in my life’.
The reviewer in question specialises in finding places you could eat comfortably as a solo diner, and ranked Gooey an overall 8/10 – but slated the food at a 2/10.
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And now Gooey has shared their side of things, defending themselves against the reviewer’s claims that the food is ‘expensive’ and ‘tastes like it could have been made at Greggs’.
“Not everyone is going to like what you do and that is absolutely fair enough,” they wrote in a statement.
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Gooey continued: “We’re not usually in the business of responding to negative reviews.
Gooey clapped back at the review that said its sandwiches were ‘too expensive’
“What has made us respond to this review is how often I’m seeing local businesses like ours targeted on costs.”
The cafe then justified the £10.90 cost for a bacon and egg sandwich, pointing out the bacon is cured in-house and cut thick every day by hand; the bread is also baked in-house daily; even the ketchup and brown sauce are made from scratch.
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“With all that said, yes, we do have to charge more than you would pay for a bacon butty at Greggs.
“Listen, I understand this criticism. I used to get a bacon and egg butty before college for £1.95 from my local butty shop.
“We cannot do that here. We are paying Manchester City Centre rent. We employ a team of chefs, bakers, front of house, and more.
“And we are trying to make the best version of a bacon sandwich that we could.”
Chunky cookies at GooeyThe Gooey French toast that the review claimed was ‘too sweet’
As for the complaints that the French toast is ‘too sweet’, Gooey clapped back: “Yes, our French Toast is sweet. It’s filled with dulce de leche and topped with maple syrup.
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“We personally love it and it’s our most popular item but if you don’t like sweet things, you might not like it!”
Finally, in defence of rising prices across the hospitality industry, they signed off with this brilliant piece of insight.
“Every single independent cafe, restaurant and bar across this country is charging more than they would like to be doing for their dishes.
“In 99.99% of cases, this is not greed, or us being thick, or trying to rip people off. It is simply the only way to survive with the costs we are facing.
“Even then, many of us are struggling to make it work.”
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Anyone fancy meeting at Gooey for a bacon sandwich later then?
An app that can get you 50% off at top local restaurants has arrived in Manchester
Daisy Jackson
An app that unlocks exclusive restaurant deals in top local spots has officially arrived in Manchester.
EatClub has launched into our city with some big local restaurant names included, like Maki & Ramen, Noi Quattro, and Salvi’s Mozzarella Bar.
The rapidly-growing dining app is backed by Marco Pierre White and has been picking up pace across the UK since launching in London last year.
EatClub is bringing next-level, exclusive dining deals to Mancs, while helping our local restaurants make the most of quieter times.
Participating restaurants and bars can offer smart, real-time pricing during off-peak hours, which can mean up to 50% off deals appear for diners.
As a customer, that means you can save big by dining when it’s quieter, knowing you’re filling vital tables for your favourite businesses.
EatClub has been designed by restaurateurs who understand the realities of running busy venues.
CiaoooSalvi’sKAJI
You’ll find local favourites, hidden gems, and much-loved brands on the app, which handles the entire discount process discreetly in-app.
Once you’ve downloaded EatClub, you unlock an EatClub Pay digital card to add to your phone wallet – then select your chosen offer before you arrive, dine, and pay your bill with the EatClub Pay card to apply your discount.
Wondering where you might get to eat for less in Manchester? Restaurants already signed up to EatClub include Italian favourites like Ciaooo, The Pasta Factory, Noi Quattro; South Asian restaurants like Maki & Raman and Soul & Surf; and stylish spots like TYGA Restaurant & Bar, On The Hush, and Avan Lounge Restaurant & Shisha Bar.
You’ll also find refined restaurants like KAJI, plus Doux Chaton, Fress, Chai Latte, Stan-M1, Arnero, and Napoleons Restaurant on EatClub in Manchester.
The Pasta FactoryMaki & RamenDoux Chaton
Based on data from London, EatClub users increase their dining frequency by 70%, while restaurants see up to a 10x uplift in targeted off-peak windows, equating to roughly a 12% annual revenue lift.
Originally founded in Australia by hospitality insiders including CEO Pan Koutlakis and legendary chef Marco Pierre White, EatClub is now expanding across the UK, following a $27 million AUD (£14m+) oversubscribed Pre-Series B funding round led by Marbruck, with continued support from EVP and CoAct.
Pan Koutlakis, CEO and co-founder of EatClub, said: “Manchester has such incredible energy when it comes to hospitality and we’re so excited to be working with a fantastic range of venues from day one.
“EatClub is all about making it easier for people to dine out more often, discover new favourites and enjoy great value, all in a way that feels effortless.”
EatClub is available to download now, with loads of Manchester restaurnats already signed up – download and find out more HERE.
Smash-hit sandwich shop Earl’s is set to open another site in Bolton
Danny Jones
Yes, beloved Bolton butty shop and bar, Earl’s, is set to open up their second location in the Greater Manchester borough, taking the food from the town centre over to Farnworth.
We’re keeping our fingers crossed for a metropolitan expansion either this year or next, but for now, we’re just glad to hear we’re getting more of the good stuff.
Earl’s Day and Night Deli, to give them their full name, is the latest name to join the lineup of new foodie faces joining the culinary boom over at the Farnworth Green development.
Soon, the stacked sandwiches, quality coffee and laid-back vibes will be coming to one of the best up-and-coming new neighbourhoods.
Founded by two local lads, Jonny Eckersley and Andy Partington, the first venue only opened back in December of 2024, but has gone on to become a North West-wide sensation.
Carb connoisseurs will literally travel for this scran, and having tasted it for ourselves a couple of times now, it’s no wonder.
Taking inspiration not only from regional food and drink, but also from the wider atmospheres and culinary cultures of Lisbon, Sydney, Antwerp and more, if they can translate even half the levels of chill from the OG Earl’s into this soon-to-open sister site, we’re sure it will hit the ground running.
As per an official press release, fans and those who’ve never tried it before can “expect a menu packed with freshly made sandwiches, alongside a line-up of hot and cold options available for both grab-and-go and delivery.”
Crucially, they’re also looking to carry over that feeling of a seamless transition between services, blending everything from morning coffee runs and the lunch rush with casual evening hangs.
Co-founder Jonny said in a statement: “We are staying true to our roots by bringing a second Earl’s in Bolton. This new venture helps to fuel our expansion plans and widen our catchment area so even more local people can enjoy the Earl’s experience.
“We have big plans for the space and can’t wait to get started.” An exact opening date hasn’t even been confirmed yet, but we’re already getting excited.
Tom Wilmot, joint managing director at Capital and Centric (the developers behind Farnworth Green) added: “We back standout local operators, and Earl’s is right up there – great food, loads of energy and a proper following already behind them.
“Farnworth Green is shaping up to be a neighbourhood with real character, and Earl’s is only going to add to that. Expect it to be busy.”
Daisy Jackson -
3rd September 2025 
