Life is predicted to get harder for some people with dietary requirements next year, according to a 2022 forecast published by Big Hospitality.
According to the industry publication, one big expectation for dining out in the new year is that top chefs will be more likely to refuse to cater to customers’ dietary issues – adopting what Grace Dent has referred to, in the case of Ynyshir chef-patron Gareth Ward, as ‘delicious pigheadedness’.
Big Hospitality has predicted that high-end dining will ‘go inflexible’, adding that ‘2022 may be the year that restaurants finally crack’ and stating more and more chefs are expected to follow the lead of the likes of Simon Martin at Mana, Manchester’s only Michelin-starred restaurant.
Image: Mana Potato strands encasing Langoustine head and claw. With roasted yeast alongside young berries and garlic from Spring. / Image: Mana
Here, menu adaptions are never made for a customer’s dislikes. What’s more, the creation of vegan menus is an absolute no-no as are any requests for lactose-free menus – as is plainly stated on Mana’s website, which customers are required to read ahead of making their booking.
The team requires guests to give its kitchen 48 hours’ notice for any allergies or intolerances they may have, including vegetarians, but when it comes to ingredients that people simply don’t want to eat, there is very little sympathy.
‘Terrarium’ at Mana. / Image: Mana
Guidelines are clear that the team cannot deal with last-minute preparation requests and states “if you have an allergy to an animal, fish or shellfish protein, our vegetarian equivalent will be provided as an alternative.
“This also applies to aversions due to religious reasons.”
Touching on the subject of religious diets, Mana is not alone in its refusal to budge.
Another fine dining spot in Manchester, the trendy NQ eatery District, has also proven itself unwilling to adapt this year after getting embroiled in a ‘religious diet’ row with a customer that went viral on social media.
Yorkshire wagyu picanha with gao lao, fermented greens, yellow bean / Image: District
The argument, which stemmed from the new wave Thai eatery’s non-refundable deposit policy, came to a head after a customer asked for its famously strict 12-course set menu to be altered to cater to his religious needs.
In this instance, the diner asked for a pork dish to be substituted after already paying his £15 deposit, at which point he had already been notified that he should contact the restaurant about dietaries before putting down any money for the booking.
After being told it was not possible, he emailed to ask “why not shout loud on your homepage ‘We don’t cater for Jews'”.
BBQ maitake, nam prik pao, rice wafer / Image: District
Ultimately, however, his threats to speak out on social media spectacularly backfired after the restaurant posted them to its social pages themselves – adding it ‘will not be bullied or threatened into returning deposits’.
Co-owner Ben Humphries later told the Manchester Evening News: “From the moment a guest makes a reservation work begins on sourcing and ordering the very best ingredients for their experience. If we then can not fill that table, this expensive produce may go to waste.”
Whilst some might consider a high-end restaurants’ refusal to modify their menu to suit the dietary requirements a bit inhospitable for hospitality, as prices continue to rise and margins get tighter, it is becoming necessary for businesses’ survival to make these calls.
Unfortunately, some of those people are just going to have to like it or lump it.
Feature image – District
News
Council publishes list of central Manchester roads set to be resurfaced this summer
Emily Sergeant
A list of roads in Manchester that are set to be resurfaced before the summer is out has been published.
Manchester City Council recently asked residents in the region what their priorities were for their community and what issues they wanted to see tackled – and for many, the answer was the quality of the road surfaces.
Since then, the Council says it has been ‘engaged’ in a long-running programme of improvement works throughout the borough.
Now, with just over a month of the summer season left, it has been confirmed that some vital resurfacing works are due to start over the coming weeks in north and central Manchester, bringing a range of improvements to key district roads along with it.
First up, from Saturday 9 August, Hollinwood Avenue is to be resurfaced.
The Council has published a list of Manchester roads that are set to be resurfaced this summer / Credit: MJ Richardson (via Geograph)
Anticipated to take six weeks to complete, this work will be carried out during weekend closures from 8am-5pm, with the road remaining open during the working week.
The closure area will be between Greengates Roundabout and the Oldham boundary at Owler Lane, and a signed diversion route will be in place while work is carried out, and access for residents will be maintained at all times.
Then, starting from Saturday 16 August, resurfacing works will begin on Moss Lane East, between Alexandra Road and Princess Road.
Work will take place between 7am and 5pm on weekdays, and 8am and 5pm on weekends, and during the works, the road will be completely closed – with a signed diversion route in place and access for residents maintained.
As always, disruption is expected and the public is encouraged to plan ahead / Credit: Mylo Kaye (via Unsplash)
These works are expected to take six weeks to complete, and as with all resurfacing projects, residents should expect some disruption and may need to plan ahead.
The Council is aiming to keep disruption to the public at a minimum, where possible.
“We know how important it is to our residents that key roads are well maintained, which is why were glad to be able to deliver this latest round of improvement works,” commented Councillor Tracey Rawlins, who is the Executive Member for Clean Air, Environment, and Transport at Manchester City Council.
“I’d like to thank people ahead of time for their patience during the course of these works and would advise them to check when closures will be in place and where the diversions are.”
You can find more information on the resurfacing works on the Council website here.
Manchester Storm ban supporter and condemn discriminatory behaviour after online comments
Danny Jones
Ice hockey side Manchester Storm have come out to vocally condemn any and all forms of discrimination following recent concerns raised online and, more importantly, putting words into action after issuing a stadium ban to a match-going fan.
Writing a lengthy, passionate and defiant post on Wednesday, 6 August, Manchester Storm informed supporters that they had been made aware of multiple “derogatory and discriminatory comments” earlier this week.
The remarks in question were made across various social media platforms, as well as fan forums over the past few days, but thankfully were quickly identified and removed by admins.
Nevertheless, Storm recognised the importance of cracking down on this kind of behaviour as swiftly and firmly as possible, penning this pitch-perfect reply in terms of tone and practical action.
The official statement reads: “These comments are deeply concerning and go against everything our club stands for. Let us be absolutely clear: racism, homophobia, and any form of discriminatory or hateful behaviour will not be tolerated – online or at the [Planet Ice] Arena.
“We are proud to be a diverse and inclusive club that welcomes players, staff, and fans from all backgrounds. Anyone found engaging in racist, homophobic, or otherwise abusive behaviour will be banned and will not be permitted entry to The [Storm] Shelter.”
Storm also went on to detail that the individual in question regarding multiple related incidents has not only been issued with a ban, but that their season ticket has been revoked and will be denied all entry to their home ground in Altrincham.
They also assured that the matter has been reported to Greater Manchester Police, adding that the club “will continue to cooperate fully with their investigations” and”will not hesitate to pursue further legal action where necessary.
Proud to see such quick and decisive action from the local sporting organisation, which should help serve as a real deterrent for similar potential trouble in the future.
The response from the right-minded fans in the comments was great to see as well.
Regardless of the offensive remarks made on the forum, most Manchester Storm supporters welcome the statement fan ban. (Credit: IG)
One user on X wrote: “The storm is for everyone; we don’t need these people anywhere near the Storm Shelter. Thank you for acting so quickly.” Another on Instagram added, “Absolutely, hockey is for everyone, correct and firm stance/action. Well done, from a Belfast Giants fan.”
The club signed off by saying: “Manchester Storm remains committed to providing a safe and welcoming environment for all. Hate has no place in hockey – or anywhere else.
“We thank our community for standing with us in upholding these values.