Life is predicted to get harder for some people with dietary requirements next year, according to a 2022 forecast published by Big Hospitality.
According to the industry publication, one big expectation for dining out in the new year is that top chefs will be more likely to refuse to cater to customers’ dietary issues – adopting what Grace Dent has referred to, in the case of Ynyshir chef-patron Gareth Ward, as ‘delicious pigheadedness’.
Big Hospitality has predicted that high-end dining will ‘go inflexible’, adding that ‘2022 may be the year that restaurants finally crack’ and stating more and more chefs are expected to follow the lead of the likes of Simon Martin at Mana, Manchester’s only Michelin-starred restaurant.
Image: Mana Potato strands encasing Langoustine head and claw. With roasted yeast alongside young berries and garlic from Spring. / Image: Mana
Here, menu adaptions are never made for a customer’s dislikes. What’s more, the creation of vegan menus is an absolute no-no as are any requests for lactose-free menus – as is plainly stated on Mana’s website, which customers are required to read ahead of making their booking.
The team requires guests to give its kitchen 48 hours’ notice for any allergies or intolerances they may have, including vegetarians, but when it comes to ingredients that people simply don’t want to eat, there is very little sympathy.
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‘Terrarium’ at Mana. / Image: Mana
Guidelines are clear that the team cannot deal with last-minute preparation requests and states “if you have an allergy to an animal, fish or shellfish protein, our vegetarian equivalent will be provided as an alternative.
“This also applies to aversions due to religious reasons.”
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Touching on the subject of religious diets, Mana is not alone in its refusal to budge.
Another fine dining spot in Manchester, the trendy NQ eatery District, has also proven itself unwilling to adapt this year after getting embroiled in a ‘religious diet’ row with a customer that went viral on social media.
Yorkshire wagyu picanha with gao lao, fermented greens, yellow bean / Image: District
The argument, which stemmed from the new wave Thai eatery’s non-refundable deposit policy, came to a head after a customer asked for its famously strict 12-course set menu to be altered to cater to his religious needs.
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In this instance, the diner asked for a pork dish to be substituted after already paying his £15 deposit, at which point he had already been notified that he should contact the restaurant about dietaries before putting down any money for the booking.
After being told it was not possible, he emailed to ask “why not shout loud on your homepage ‘We don’t cater for Jews'”.
BBQ maitake, nam prik pao, rice wafer / Image: District
Ultimately, however, his threats to speak out on social media spectacularly backfired after the restaurant posted them to its social pages themselves – adding it ‘will not be bullied or threatened into returning deposits’.
Co-owner Ben Humphries later told the Manchester Evening News: “From the moment a guest makes a reservation work begins on sourcing and ordering the very best ingredients for their experience. If we then can not fill that table, this expensive produce may go to waste.”
Whilst some might consider a high-end restaurants’ refusal to modify their menu to suit the dietary requirements a bit inhospitable for hospitality, as prices continue to rise and margins get tighter, it is becoming necessary for businesses’ survival to make these calls.
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Unfortunately, some of those people are just going to have to like it or lump it.
Feature image – District
News
Family pay tribute to father-of-two killed in Rochdale plane crash
Daisy Jackson
The family of a man killed in a light aircraft crash in Rochdale have paid tribute to a ‘deeply loving father and devoted husband’.
36-year-old Arian Abbasi was one of two men killed when an aircraft crashed into farmland in Littleborough in Rochdale last week, after travelling from Birmingham.
Emergency services rushed to the scene shortly after 11am on Tuesday 3 February, but sadly pronounced both men dead at the scene.
It’s believed there was no one else on board the aircraft, and there were no reported injuries on the ground.
Now, Arian’s family have issued a moving tribute to him. He was a pilot from Harrow in Greater London.
They described him as being a ‘deeply loving’ family man, whose passion was flying.
He was about to embark on a new chapter with a commercial airline in just a few weeks’ time.
His family said: “He lived his life for his family and friends, giving them his constant love, strength, and support.
“Flying was his passion, and he was on the brink of beginning an exciting new chapter with a commercial airline on 23 February; a dream he had worked toward with immense pride and determination.”
GMP investigations are now focused on finding part of the parachute system which contains propellant and hasn’t yet been located.
Finding the device has been ‘very difficult’ due to the nature of the terrain and the wide area over which it may have travelled.
It measures approximately 10 cm in diameter and 30 cm long and has a red anodised finish. It weighs less than 2 kg. It may have a silver metal collar attached at one end.
GMP said: “Please do not handle the device if you see it. If discovered, contact the police immediately via 101 or our Live Chat at gmp.police.uk, quoting log 1056 of 03/02/26.”
Homeless children in Greater Manchester will now get free bus travel to and from school
Emily Sergeant
Children who are currently living in temporary housing in Greater Manchester are set to get extra support with school travel.
In a move that was announced by Transport for Greater Manchester (TfGM) at the end of last week, and following years of campaigning, homeless children living in temporary accommodation are now set to get free school travel on all Bee Network buses.
TfGM says it understands that some children end up a long way from their school when placed into temporary accommodation, and this leaves parents or carers with the difficult choice of either having to move them to a closer school, which ultimately disrupts their education, or having to pay unexpected travel costs.
While the Greater Manchester Strategy – which is the plan for the city region’s next decade – commits to reducing the number of families and children in temporary accommodation, and measures are also being taken to make sure residents have the support they need to ‘access, improve, and retain’ a decent, affordable home, this doesn’t tackle the immediate issue.
Homeless children in Greater Manchester will now get free school bus travel / Credit: TfGM
So, to help those families when they ‘need it most’, free bus travel to and from school is set to be provided, as subject to approval of this year’s Combined Authority budget.
The move comes after Greater Manchester Mayor Andy Burnham asked TfGM last year to look at options to help with the cost of travel.
“Using our locally-controlled Bee Network buses to support families when they need it most is the right thing to do,” Andy Burnham commented.
Of course, the long-term solution is no kids in TA and we’re working with our councils to achieve this in the next few years.
We can do it because GM will soon hit the point where we are building more council and social homes every year than we’re losing through right-to-buy. 👍🏻
“A move into temporary accommodation is often a massive upheaval for families and can be a worrying time. With this measure, the cost of travel to school will be one less thing for families to worry about.
“It will mean parents and carers don’t have to choose between an extra demand on their household budget and keeping their children with friends and teachers they know and trust.”