Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
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High School Musical at Lowry, Salford – a night spent reliving our childhood | Review
Amy Williams
What a night spent reliving our childhood.
Now, I don’t want to exaggerate or seem biased, considering this is one of my favourite film trilogies of all time, but this could be the best stage show I’ve seen in a long while.
We all know how High School Musical goes, right? Set at East High, we follow Troy and Gabriella (the star basketball player, and the geeky new girl) who meet over New Year, and then become ‘star-crossed lovers’ when back at school as they’re part of two different ‘cliques’.
The duo mess with the ‘Status Quo’ when they audition for the school musical. But will they stick to what they know? Or become stars of the stage? I’m sure you know the ending.
High School Musical is currently on stage at Lowry, Salford / Credit: Matt Crockett (Supplied)
From the costumes and the characters, to the memorable songs (there’s actually 52 songs in this production, including a mega mix at the end), they’ve kept right to the script of the films – and that’s exactly what we wanted to see.
Of course, the biggest throwback of them all is Kaycee Stroh – who originally featured as Martha Cox in the film trilogy – taking the role as Ms Darbus, and she was just as incredible as we expected her to be. And to see her do the iconic dance in the finale was unbelievable, 13-year-old Amy was screaming.
Also featuring Jason Donovan as Coach Bolton, Tobias Turley as Troy, Leonor Correia as Gabriella, Caitlin Tipping Sharpay, and Luke Bayer as Ryan, it was a proper impressive cast all round.
It’s a night to properly relive your mid-00s childhood / Credit: Matt Crockett (Supplied)
There was crowd interaction right from the off, as they taught the crowd a cheerleading routine to be included later in the show, plus for the finale, they had the lyrics on the big screen too so everyone could sing-along.
If we could go and see this show every single night, we would – it is absolutely brilliant.
Fontaines D.C. announce massive return to Manchester on new European tour
Daisy Jackson
Fontaines D.C. have just announced their biggest headline tour to date, including a massive arena gig here in Manchester.
The wildly popular Irish rock band are set to play a whopping 20 arena shows across Europe and the UK this autumn.
The tour has been announced in celebration of their upcoming fifth studio album, Dopamine Chamber, which is set for release this October.
Fontaines D.C. will hit the road just five days after the album drops, kicking off their European tour in Lisbon on 21 October.
Then they’ll make their way over to the UK, with shows in Manchester, Leeds, Liverpool, Glasgow, Birmingham and London.
Fans in their home country of Ireland are told to stay tuned for live news very soon.
As we speak, Fontaines D.C. are warming up to play one of the country’s biggest festivals, with headline slots at Reading & Leeds Festival.
They’ve already released Marianne, the first single from their new album, and frontman Grian Chatten says of the album: “The album itself is a dopamine chamber. You step inside and we test these different mind- or mood-altering pieces of music on you.”
The new record has been recorded between London, the English countryside, and Palermo, where Chatten recorded vocals in a makeshift booth built from mattresses and cushions.
He said: “There’s a poignant sense of us being on the brink of some other kind of form of humanity, or non-humanity.”
Tickets will go on general sale at 10am on Thursday 3 September, with pre-sale live from 10am on Tuesday 1 September.
You can access tickets for Fontaines D.C. in Manchester HERE.
Fans who pre-order Dopamine Chamber from the official store by 6pm on Monday 31 August will gain access to the UK pre-sale.
Fontaines D.C. UK tour dates in full
Friday 20 November – Liverpool, UK – M&S Bank Arena
Saturday 21 November – Manchester, UK – AO Arena
Sunday 22 November – Glasgow, UK – OVO Hydro
Tuesday 24 November – Leeds, UK – First Direct Bank Arena
Wednesday 25 November – Birmingham, UK – Utilita Arena
Georgina Pellant -
6th October 2021 
