Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
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Dame Sarah Storey is going on Strictly Come Dancing 2026
Danny Jones
Record-breaking local athlete and Paralympian, Dame Sarah Storey, is set to become the latest to join the Strictly Come Dancing annals.
With the Strictly cast for 2026 steadily being unveiled, we always keep an eye out for the Greater Manchester names in particular.
That being said, we’re buzzing to see the hugely successful Stockport swimmer turned cyclist will be swapping her Team GB kit for sparkly, sequined ballroom gowns and an entirely different type of sport and fitness.
Announced on Friday, 17 July, Storey is the seventh celebrity to be confirmed for the 24th series of the hit BBC show and dancing competition.
Having represented her country not only at nine Paralympics but across two different disciplines after switching to the racing bike back in 2005, she’s our most decorated competitor in the entire history of the Games with 30 medals to her name – 19 of which are gold.
Absolute GOAT levels.
But now the Cheadle Hulme-born is once again set to show her versatility to see how she fares on the dance floor later this year.
Commenting ahead of the new-look season which starts this September, the 48-year-old said: “Embarking on a new challenge so soon after stepping down as an athlete is hugely exciting.
“I have always loved watching Strictly, and my daughter Louisa is a very talented dancer, so to be able to learn from the best and hopefully understand even more about her world is incredibly motivating! I can’t wait to get started!”
This latest sea-change comes not long after the local legend and sporting icon officially announced her retirement from professional sport more than three decades on from first bursting onto the scene.
Thank you for taking the time to leave all the incredible messages. It’s so wonderful to read them and thank you for being the greatest supporters 🥰
— Dame Sarah Storey (@DameSarahStorey) July 9, 2026
What a career she’s had; it obviously didn’t take her long to get tired of sitting still for once, either.
She will be joined by the likes of Lacey Turner, Dani Dyer, Delta Goodrem, Chris Appleton, Cach Mercer and Will Best.
In case you missed it, the upcoming edition of Strictly Come Dancing will be the first since Tess Daly and Claudia Winkleman stepped down, with Emma Willis, Josh Widdicombe and pro dancer Johannes Radebe stepping in as replacements.
In other starring Stockport news, we’ve finally got more info on the final season of a popular programme filmed in the area. Find out more down below.
Two more people arrested as investigation into Dovestone Reservoir moorland fire continues
Emily Sergeant
Two more people have been arrested as part of the ongoing investigation into the devastating moorland fire near Dovestone Reservoir.
Yesterday (16 July 2026), a 19-year-old woman was arrested on suspicion of arson and has been bailed pending further police enquiries, before a man in his 20s has today (17 July) been arrested on suspicion of arson, and remains in custody for questioning.
These follow the arrest and subsequent charging of 20-year-old Shania Care-Slede, from Hyde.
Care-Slede has been charged with aggravated arson, being reckless as to whether life was endangered, and dangerous driving, and was remanded in custody before appearing at Manchester Magistrates’ Court this past Tuesday (14 July).
After the blaze broke out this past Saturday evening (11 July) at the popular beauty spot in Oldham, prompting a major multi-agency response, fire crews from Greater Manchester Fire and Rescue Service (GMFRS) have been working around the clock in challenging conditions to contain the fire and prevent further spread across the moorland.
Specialist wildfire resources, command support units, drone technology, and partner agencies have also been deployed as operations continue across multiple sectors of the incident.
To make matters worse, ‘strong’ winds carried smoke across parts of Greater Manchester – with reports of haze and the smell of burning being received from areas well beyond the immediate vicinity of the fire.
With three major arrests having already now been made, Greater Manchester Police (GMP) says its officers are continuing to pursue a number of lines of enquiry and are seeking to identify any other individuals who may have been involved.
“This investigation has been progressing at pace, we are nearly a week on and the fire at Dovestones is still ongoing, and it has had devastating effects it has had on the Reservoir,” commented Detective Inspector Andrew Day, of GMP’s Oldham division said.
“As this incident continues, officers would like to thank all emergency service partners for their support and dedication.
“In particular, our colleagues at Greater Manchester Fire and Rescue Service, whose firefighters have spent countless hours tackling the fire in demanding conditions.”