Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
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Police arrest four men and shut down ‘incredibly dangerous’ cannabis farm in Salford
Daisy Jackson
Police have shut down a suspected cannabis farm in Salford today, arresting four men.
Officers swooped on the property on Arthur Street in Swinton after finding evidence that the house was being used to grow cannabis plants.
The farm has been described as ‘incredibly dangerous’ to other occupants in the area.
Three rooms in the house were full of plants growing, with a huge amount of wiring surrounding them that posed a fire hazard.
The four men detained by Greater Manchester Police (GMP) Salford Neighbourhood Team were subsequently arrested on suspicion of involvement in the production and supply of cannabis and remain in police custody for questioning.
Sergeant Peter MacFarlane said: “Locating a cannabis farm is a great result for the team who are gathering intelligence and working hard to crackdown on drug-related crime across Salford.
“Farms of this nature are also incredibly dangerous to other occupants in the area. The building itself is still being made safe due to the amount of wiring around the plants. Criminals running these types of enterprises have no regard for public safety and in these conditions, an electrical fault from bad wiring could easily start a fire and endanger lives.
“The arrests and seizures then go someway towards disrupting the supply of illegal drugs and the criminality that comes with it, and will also make our communities safer.
“This operation was intelligence led and a huge part of our intelligence comes from members of the public sharing information with us. If you have suspicions about a crime taking place please report it so we can take positive action and bring those responsible to justice.”
You can make a report by calling 101 or 999 in an emergency. You can also report via the LiveChat function on GMP’s website: www.gmp.police.uk
Alternatively you can contact the independent charity Crimestoppers anonymously on 0800 555 111.
Featured image: GMP
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‘Groundbreaking’ new app to help get homeless people into work launches in Manchester
Emily Sergeant
Homeless families across Manchester are set to benefit from a “groundbreaking” new service that gives them access to employment support.
With the ultimate aim of helping homeless people move out of temporary accommodation and into their own homes, Manchester City Council has announced a new pilot partnership with Beam – a social enterprise that fundraises on behalf of homeless people and connects them with a supportive online community.
Through Beam’s “innovative” app-based platform, homeless people can raise money for items that often end up being financial obstacles to them moving into a permanent home, whether than be funding equipment or training to help them secure stable and financially-viable employment, or towards a rental deposit, moving van, or other homeware essentials, and everything in between.
Donations come from people in the local community, and are shared out equally between participants, so that everyone reaches their fundraising target within an average of 17 days.
Having helped more than 1,300 homeless people “achieve their goals” since being founded in 2017, Beam isn’t just about funding, as it also has a team of caseworkers who provide one-to-one help with employment to those in need.
The caseworkers also lend a hand with searching for properties online, communicating with landlords, and booking house viewings, while Beam also works with a network of vetted landlords to help people find a home
The initiative also provides further support for at least six months after moving.
‘Groundbreaking’ new app to help get homeless people into work launches in Manchester / Credit: Beam
Over the next year, Manchester City Council says its pilot partnership with Beam will initially support 25 families who are living in temporary accommodation in the region, and move them into their own private rental homes.
Residents can be referred to the scheme by the Council’s housing teams, as well as other local services, and each person is assigned a caseworker from Beam, who then supports them on their journey into stable housing.
“No one chooses homelessness voluntarily,” admitted Councillor Joanna Midgley, Deputy Leader of Manchester City Council.
“And when it happens, it can be devastating, which is why we are looking at a range of solutions to help people secure affordable and decent homes in Manchester.
Manchester City Council has announced a new pilot partnership with Beam / Credit: Beam
“Our new partnership with Beam is an innovative approach to improve people’s life chances, supporting them, where possible, into sustainable jobs allowing them to move out of temporary accommodation and into their own homes.
“This is coupled with individual, tailored support which is critical to the success of sustaining an affordable home and which is available to everyone on this pilot scheme.”
Georgina Pellant -
6th October 2021 
