Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
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Man arrested after ‘letting gas off’ on Metrolink trams in Manchester
Daisy Jackson
Police have arrested a man following reports of a person ‘letting gas off’ on Metrolink trams.
Passengers had reported a man ‘wearing a gas mask’ boarding services between Bury and Victoria, who was releasing gas.
Several witnesses reported ‘feeling discomfort or dizziness’ following the ‘concerning incidents’, but thankfully no serious injuries have been reported.
A man in his 30s has now been arrested on suspicion of possessing a noxious substance with intent to injure, and remains in police custody.
There’s not believed to be any wider threat to the public.
Trams on the Bury line were also suspended this morning due to a ‘police incident’ at Crumpsall.
Anyone who believes they may have witnessed something suspicious is urged to get in touch with police as this work continues.
Trams were halted due to a police incident at Crumpsall this morning – a man has now been arrested for releasing gas. Credit: Geograph, David Dixon
Detective Chief Inspector Paddy Connell, from GMP’s City of Manchester Division, said: “We fully appreciate that incidents of this nature can cause concern in our communities, but I want to reassure the public that we do not believe there is any wider threat present.
“We have now secured the arrest of a man and are working hard to establish the full circumstances of the events that have been reported over recent days.
“As officers continue to work their way through all the evidence available, we are asking anyone who has any information to please come forward. This includes anyone who believes they have witnessed something suspicious, or similar to the incidents that we are dealing with.
“Our transport hubs are operating as usual, and I would encourage anyone with any concerns to speak to a police officer, who will be more than happy to discuss any queries you may have.”
You can contact police via 101 or the Live Chat service at gmp.police.uk.
Alternatively, you can call the independent charity Crimestoppers, anonymously, on 0800 555 111.
Section of the 2025 Manchester Marathon to be named after Jamie Laing following ultra fundraiser
Danny Jones
Comic Relief has a new hero and after his ultra-distance and ultra-hard fundraising feats, Jamie Laing looks set to have part of the 2025 Manchester Marathon named after him.
He’s come a long way from the days of McVitie’s fortune and Made in Chelsea moments.
The English TV personality turned presenter, podcaster and businessman embarked on an unbelievable ultra marathon challenge earlier this week, setting himself the task of running a total of 150 miles for Comic Relief. With no training…
Making his way from London all the way to Manchester and in Salford Quays, specifically, where the BBC coverage team and thousands of spectators met him with rapturous applause, he completed the unbelievable distance and was in tears at the finish. Here’s the moment he did it:
Full of emotion after not only having smashed the five ultra marathons in five days – who had never run anywhere near this distance before in his life – but after raising nearly £3 million for the cause and counting, there were hugs and plenty of tears all-round.
Laing described the experience as “the most beautiful thing I’ve ever experienced in my entire life” and said that a big part of the journey was battling through and drawing attention to the issues surrounding mental health, admitting: “I have suffered, and I do suffer, and that’s OK.”
Now, while we don’t have that power at present, we’ll have to settle for the next best thing, which comes courtesy of the Adidas Manchester Marathon.
With Laing having officially completed his consecutive ultra marathon challenge, the organisers are now preparing to name a section of this year’s route through Greater Manchester in his honour.
Come on, how cool is that?
The moment Jamie Laing ran 150 miles and cemented himself in Comic Relief and Manchester Marathon history (Credit: The Manc Group)
While the exact details are still yet to be confirmed, Mancs taking on the biggest run of the year will run through ‘Laing Lane’ or ‘Jamie’s Junction’ when the Marathon rolls around on Sunday, 27 April.
The event team are still waiting to verify which portion of the 2025 route the 36-year-old, having passed through the likes of Stockport, Chorlton and other areas on his way to 0161, but there’s no question about what needs to happen – it’s just the name we need to settle on.
Andrew Smith, CEO of A.S.O. (Amaury Sport Organisation) UK, the country’s leading mass participation events company, said of the achievement: “Jamie’s challenge is nothing short of heroic – five ultramarathons in five days is no easy feat!
“Not only has he crossed the finish line, but he’s also raised an incredible £2.7 million for Comic Relief. If he did pass through our 2025 route, we’ll be proud to name that stretch after him – a lasting tribute to his endurance, energy, and impact.”
We’re just over a month away from the 2025 race, the fourth-largest in all of Europe, and with a couple of members of The Manc team taking it on again this year, we for one cannot wait.
A new finish line has already been announced for this year’s route and while we can’t tell you exactly which part of the Manchester Marathon will be named after Jamie Laing just yet, we promise to give it an extra pump when we pass through wherever it is.
It’s also worth reminding that you can still donate to his incredible Red Nose Day fundraiser right HERE.
Greater Manchester’s running culture continues to flourish with more clubs, events and representation than ever. You love to see it.
Georgina Pellant -
6th October 2021 
