Italian restaurant Don Giovanni has clapped back at a ‘vulgar’ reviewer following a comment that was left on the business’s Facebook page.
Bosses at the establishment have asked for customers to ‘be kind’ whilst dining at their restaurant after receiving negative feedback in which a customer called a waitress a “little scrote.”
The woman also said that the service she had received was “appalling” and that should would “never” be returning to the multi-award-winning restaurant after having been left to wait 20 minutes for a drinks order.
In response, the restaurant replied to the comments in detail, stating that they were “not a fast food restaurant” but a “fine dining” establishment that “serve our food fresh, not out of a microwave.”
The team also said: “Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to”
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week. their roles within the Don Giovanni family.”
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As well as replying to the Facebook review itself, the restaurant team also screenshotted the conversation and uploaded it to their Instagram page with a message asking “please be kind.”
Image: Don Giovanni
In the Instagram caption, the restaurant team took the time to share some statistics highlighting the issues that have blighted the hospitality industry in the past two years – including the fact that the vacancy rate in the sector is now around 10 percent, stating that 3,000 unfilled jobs are currently being advertised in Manchester alone.
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The full post read:
“PLEASE BE KIND WHILE YOU DINE.
“We can appreciate that the road out of lockdown has been turbulent and we are beyond happy to welcome you all again into our restaurant each week.
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“All we ask is that you be kind while you dine.
“We understand not everyone works within the hospitality industry and might not have a complete understanding of the vulnerable position our industry is in.
“Here are a few things worth noting:
• The vacancy rate is now around 10% (200,000 staff across the UK and 3000 solely in Manchester) • 1/5 workers have left our sector since the start of the pandemic • Each hospitality business came out of lockdown at the same time meaning that every business is now on the look out for staff
“Anything you find unsatisfactory can be raised with your server or our managers during your visit. They will be more than happy to help rectify the situation.
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“Please refrain from using vulgar language towards our staff online or in person. Our team are hardworking, passionate and dedicated to their roles within the Don Giovanni family.
“We thank you for your continued support.”
The post has been liked hundreds of times, but there have been some mixed messages in the comment section.
Asked for comment, Don Giovanni’s general manager Allel said: “As a premium, well oiled, city centre establishment I would say we have seen it all – but these are exceptional times we are in.”
“We have a long-standing management team, who take pride in what they do and the dining experience of each guest.
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“On the rare occasion when it doesn’t go to plan, as management we take that personally and do all we can to rectify that situation.
“But as management, we must protect our staff and our business, and such incredibly rude behaviour and language simply will not be tolerated by us.
“Yes, if someone is unhappy we welcome that being brought to our attention, but abuse and vulgar language being used to describe our member of staff is simply unacceptable to us.”
Feature image – Don Giovanni
News
Claire’s is closing down stores in the UK and Ireland with more than 1,300 jobs set to be lost
Danny Jones
In another hit to domestic shoppers, Claire’s Accessories is closing down en masse across the UK and Ireland after entering into administration once again.
Falling into an unfortunate financial status for the second time in less than a year, Claire’s will be shutting down all of their standalone stores across Britain, along with their IE branches.
A total of 154 stores will soon disappear, with more than a thousand people set to be put out of work.
Once a mainstay of British high streets up and down the country, the accessory shop known for all things jewellery, piercings and more has ceased trading effective immediately.
Announced at the start of the week and the end of the first full month of Q2, it was confirmed that Claire’s closed their final locations on Monday, 27 April.
With administrators, Kroll, appointed to wrap up business proceedings, an estimated 1,300 English, Irish, Scottish and Welsh workers have now lost their jobs.
Founded way back in 1961 over in the United States, Claire’s has operated across the Atlantic for more than three decades.
However, with various other contemporaries and cheaper online options having appeared over the years, they’ve struggled not just to remain profitable but to compete full stop.
They most recently filed for bankruptcy in the US this past August (2025), with their Belgian, Spanish, and Dutch divisions having already called it quits.
Manchester location(s) have changed a lot over time, but now they’re on the way out (Credit: Arndale)
For many, the outcome isn’t all that surprising, but it will nevertheless be a sad loss for many who have seen multiple generations visit these venues over the years.
Manchester Storm announce return to AO Arena after nearly two and a half decades
Danny Jones
In a huge bit of regional sporting news, Manchester Storm have announced they will be coming home to the AO Arena after nearly two and a half decades away from the iconic venue.
Massive news for Manc ice hockey followers and local sports fans in general.
Revealing the long-awaited return after 24 long years away from the place where Manchester’s native hockey team first began its story, the team, AO figures, and even some fans were part of a special announcement event inside the 20,000-seater stadium this week.
Confirming the news on Monday, 27 April, MCR Storm will be back playing at the AO Arena later this year – just in time for the start of the 2026/27 campaign.
— Manchester Storm | #TakeShelter (@Mcr_Storm) April 27, 2026
As detailed in a full press release from the Greater Manchester club, they are seemingly marking a milestone moment in their next chapter by going back to their roots.
It goes on to read: “Founded back in 1995 as a tenant of the then newly-opened Manchester Arena, the original Manchester Storm quickly became one of British ice hockey’s most iconic teams.
“In their inaugural season, the Storm secured the First Division championship before becoming founding members of the Ice Hockey Superleague in 1996.”
Coming somewhat full circle more than a generation later (Storm having made it to the play-off finals of the modern Elite Ice Hockey League era this April for the first time in their history), they have made one-off returns to the storied space in recent times.
However, many supporters have been waiting for a fully fledged return for some time now; equally, others are understandably sad to pay a bittersweet goodbye to the ‘Storm Shelter’ over in Altrincham, with the building having already pulled licensing for next year.
They have been at the Planet Ice rink for over a decade now, and the company itself have even issued a lengthy response following the departure – namely noting the issue of communication, clarity and fair notice. Nevertheless, for the vast majority, this felt like a long-overdue comeback.
With an ex-player turned head coach and all-round club legend, Cam Critchlow, having also signed on for another campaign behind the bench, it’s been a busy week in and around the organisation.
Representing the Manchester Storm ownership group, former coach Ryan Finnerty and partner Emma said in a joint statement: “This is a major milestone for our partnership group and a vision we’ve worked towards for some time.
Returning Manchester Storm to the AO Arena is a proud moment for everyone involved. It’s about giving our fans a premier stage in the heart of the city and delivering an outstanding live experience.
“Together with our leadership team and Canadian partners, our ambition is clear — not just to compete, but to lead in the Elite Ice Hockey League and beyond. This marks the start of an exciting new era for the club. Manchester Storm is coming home.
“Today marks a hugely exciting and significant moment for both the Manchester Storm and the Elite League”. The EIHL themselves have also celebrated the news, adding that they feel it reflects “the scale and ambition of the league”.
Are you happy to see them setting up shop at the AO Arena once again? Better still, do you remember going there to watch games the first time around? Let us know down in the comments.
Georgina Pellant -
6th October 2021 
