Greater Manchester Police (GMP) has the quickest response times to 999 calls of any police force in England, it has been revealed.
It’s all according to data sourced via police.uk.
The latest data from November of last year shows that 41,786 out of 44,491 emergency 999 calls made were answered by GMP within 10 seconds (93.9%), with the average speed of answer for that month being just two seconds, and then the following month, 93.4% of some 45,860 calls were answered by the police force within 10 seconds.
Average answer times for non-emergency calls using 101 also reduced within the year, from just over a minute in January 2023 to 30 seconds in January 2024.
June 2023 saw the highest levels of demand for 101 non-emergency calls, the data has revealed, with some 79,109 calls coming into GMP’s Force Contact, Crime and Operations (FCCO) centre and 83.2% of those answered within the 101 non-emergency service level required of three minutes.
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GMP revealed as having quickest response times to 999 calls of any police force in England / Credit: GMP
GMP is partly owing its increase in call response times to the fact it has made “significant investment” in its FCCO centre recently.
In particular, a new leadership team was established at the centre back in 2022, and this was accompanied by what the force has called a “concerted recruitment campaign” to provide all call handlers with the resources required to answer calls for service “efficiently”.
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On top of this, a so-called ‘revised graded response policy’ was also introduced, with the basis of this being an initial THRIVE (Threat, Harm, Risk, Investigation, Vulnerability, Engagement) assessment – which ensures the force now prioritises its calls for service as “effectively” as it possibly can.
#GOODNEWS | GMP had the quickest response times to 999 calls of any police force in the country.
Latest data shows – 📞 93.9% answered within 10 seconds in November 2023 🎧 93.4% answered within 10 seconds in December 2023
“In particular our hardworking call handlers, customer enquiry unit, digital team, radio dispatchers, crime recorders, and force operations centre team who answer and respond to calls for service.”
Featured Image – GMP
News
Second arrest made on suspicion of murder after man stabbed to death in Levenshulme
Emily Sergeant
A second arrest has been made following the death of a young man in Levenshulme this past weekend.
The victim has now also been formally named to the public.
Earlier this week, Greater Manchester Police (GMP) explained that officers were called to reports of a man who suffered ‘serious stab wounds’ on Chapel Street at around 7:06pm on Saturday evening (15 August), and once they arrived on the scene, the victim was pronounced dead despite the best efforts of emergency services.
According to police, it is believed that this was an ‘isolated incident’ with no wider threat to the public.
As mentioned, the victim has now been named as 24-year-old Zherko Rasul Osman, and his family are being supported by specialist officers at this time.
When the investigation was first opened, a 27-year-old man had already been arrested on suspicion of murder and was being kept in police custody, but it has now been confirmed that a second man has also been arrested.
Yesterday evening (Tuesday 18 August), a 23-year-old man was arrested, also on suspicion of murder, and he remains in custody for questioning.
“This arrest marks a significant step in our investigation and shows our continued commitment to securing justice for the victim and his family,” commented Detective Inspector Alex Wilkinson, from GMP’s Major Incident Team.
“Our officers are working at pace to establish the full circumstances as officers on scene are conducting investigations.
“As our investigation is ongoing, we would like to hear from anyone who may have information that can assist us.”
Can you help? Anyone in the Chapel Street area around the time of this incident, or who has mobile phone, CCTV, Ring doorbell and dashcam footage, can contact police on 0161 856 9008 quoting the log number 2983 of 15/08/2026.
Alternatively you can contact Crimestoppers anonymously on 0800 555 111.
Featured Image – GMP
News
NHS urges people to book flu jabs ahead of winter as A&E attendances hit record 2.5 million
Emily Sergeant
The NHS is urging people get their flu jabs booked ahead of the upcoming season.
After A&E attendances hit a record 2.5 million in July, and staff experienced the three busiest months ever recorded between May and July in emergency departments, the NHS wants to do everything it can to ‘ease demand’ ahead of winter flu season arriving.
Flu season usually peaks in December and January, so the health service is starting to administer the vaccinations from autumn onwards to ensure fewer people are hospitalised.
Flu can cause significant issues for children, pregnant women, older adults, and people with some long-term health conditions – with issues including hospitalisation and, in certain cases, severe respiratory failure or even death.
It’s estimated that around 104,000 hospitalisations could have been avoided last year, which is why the NHS is keen to cut that number this winter.
From today, the national booking system is open for those eligible to book their flu vaccine, with appointments starting from 1 September.
Those eligible will be able to get their flu vaccination from a variety of places in their local community, including their GP practices and participating high street pharmacies.
The jab is given in injectable form in the vast majority of cases, while a nasal spray is provided for most children.
“Vaccinations play a vital role in protecting those most at risk from flu and they are also crucial for relieving pressures on our NHS over the winter months,” explained Health Secretary Yvette Cooper.
“Everyone who is eligible for a free vaccination will be notified through their phone or in the post, and the system for booking appointments is now open. Together, we can save lives, support the most vulnerable, and ensure our NHS is there for everyone who needs it this winter.”
The national booking system is now open so that eligible people – including pregnant women and children – can pre-book their flu vaccinations when appointments start on 1 September.
Emily Sergeant -
19th February 2024 
