The Manc - Government launch new WhatsApp ‘coronavirus chatbot’ in the UK"

Government launch new WhatsApp ‘coronavirus chatbot’ in the UK

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It's a free service to anyone in the UK.

The UK Government has today launched a gov.uk coronavirus information service on WhatsApp.

This new automated 'chatbot' style service will allow the British public to get answers to the most common questions about coronavirus, directly from government.

According to the Department of Health and Social Care and Public Health England, the service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19). It will also help to further reduce the burden on NHS services.

It will also help to "combat the spread of coronavirus misinformation in the UK".

To use this free service, you simply have to add the number 07860 064422 into your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

Following this, a set of menu options is then presented, allowing you to choose from and then be sent relevant guidance from gov.uk pages.

Professor Yvonne Doyle, Medical Director at Public Health England, said:
This service will help us ensure the public has a trusted source for the right information about coronavirus, updated with the latest public health guidance and providing assurance that they are not misled by any of the false information circulating."
Matt Idema, COO at WhatsApp, added:
At difficult times like these, people are using WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the UK Government with the communications tools to help them answer the public’s questions about the virus with reliable, timely health advice, in order to keep people safe."

For more information on this service and how to use it, please refer to the gov.uk website.

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