intu Trafford Centre has released more information about its new safety measures ahead of the reopening of non-essential retail stores on 15 June.
Detailed plans have been put in place for each of intu’s 14 shopping destinations to make them COVID-secure – with many shops and businesses preparing to welcome back customers for the first time since March.
According to intu, enhanced hygiene regimes at the Trafford Centre will continue (with deep cleaning of key areas and touchpoints like escalators, toilets and keypads), whilst hand sanitation stands will be available at entrances and various other locations inside.
The shopping venue has also adapted its footfall-monitoring technology so that the numbers of people inside can be monitored and managed at any time.
Queues will be formed outside when capacity is reached – with one-way systems and floor stickers guiding guests and ensuring social distancing.
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Research released by intu last week shows that over 70% of regular shopping centre visitors would actively encourage compulsory hand sanitation, protective screens at tills, limitations on the numbers able to enter stores at any one time, and 2m distance markers.
Stats also revealed that 60% were in favour of in-store security/CCTV and cashless stores, whilst the same number said they would be content with an average wait time of 10 mins for store entry to ensure safety.
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Matthew Roberts, Chief Executive of intu, said: “Our centres have and will always be at the heart of their local communities. intu supports around 3 per cent of all retail jobs in the UK and our centres are home to some of the biggest and best brands, so we are doing everything we can to make them safe places to visit and work.”
He continued: “We know we cannot do this alone and everyone who visits our centres whether for work or to shop will play their part in keeping themselves and each other safe by following the official guidelines, and the instructions and safety information provided by our teams.
“Whilst the experience for everyone that visits intu Trafford Centre will be different to normal, our teams will be on hand to deliver that warm welcome our centres have become known for.”
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Primark, Selfridges and Zara are among stores to be reopening at intu Trafford Centre from Monday 15 June, with Topshop, River Island and M&S also set to resume trading next week.
‘I wouldn’t change this career for anything’: trainee probation officer amidst new recruitment drive in Greater Manchester
Danny Jones
We sat down with Lea, who is currently working towards her Professional Qualification in Probation – or PQiP for short – to become a fully qualified probation officer here in Greater Manchester.
Here’s Lea on life as a trainee probation officer…
So, how did you get into this particular career, and what made you want to jump into the probation service, specifically?
I’ve always had an interest in the legal world and love watching crime dramas. I started off in courts admin, where I was exposed to a lot of different roles in the Criminal Justice System, like probation officers, solicitors, judges and so on.
Credit: The Manc Group
I decided that was the kind of career I wanted, and I feel like, with probation, if you like watching crime documentaries and understanding human behaviour, then it might be the perfect career for you. It was kind of the moment everything clicked into place for me.
I’m sure training to be a probation officer involves a little more than your average nine-to-five, but what does a typical day look like for you?
Every day is different. You do have different priorities; a lot of the time, you prioritise things around emergencies and what is most urgent.
For example, today one of the offenders I work with, who’s only 19, got kicked out of his house, so I’ve been trying to find him a place to sleep tonight to keep him off the streets.
Criminal behaviour is often about taking shortcuts, I would say, so it’s prioritising that situation to keep him on the straight and narrow, but also making sure that the public is protected. I think that the number one priority with probation is public protection.
Typical days can also include making sure offenders follow what they’ve been ordered to do by the court, whether that’s Community Payback or other measures.
On top of that, it’s about making sure they have the support they need. Some people struggle to keep appointments, so we carry out referrals and mental health checks to help them stay on track.
These all sound like quite emotional situations to be thrown into. How do you deal with the emotional side and high-stress scenarios?
It can be hard on you emotionally. Although you’re dealing with offenders, they’re often in the situation they’re in for a multitude of reasons. It’s about trying to keep a cool head and manage the situation strategically.
You can’t do it on your own – it’s impossible – but as a probation officer, you are the first point of call. You’re kind of like their ‘life manager’ working to make sure they’re okay, as well as following the law.
It sounds like very important and fulfilling work. What’s the training process like?
As a trainee probation officer, it is difficult at times because they really do throw you into stuff, but they do it strategically, slowly increasing the level of cases you work on and providing opportunities to shadow more experienced colleagues.
I can easily lean on my colleagues, and in addition to the practical training, there’s the university side of it as well. It’s quite a dynamic role, and you still benefit from the split between study and practice.
How do you unwind after this job?
That’s a really great question. I cycle to work, and that’s my silent time, so even that hour alone of cycling is a way to keep me off my phone and allows my brain to properly switch off.
I think that’s really important because you can do everything you possibly can to help offenders, and you need to take care of yourself, too.
Do you think you can make that impact during your working day?
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I certainly like to think so. I think it’s important that you do take breaks as well; people forget that it’s not a normal job. You will have to be able to deal with challenging offenders, but it’s just about being resilient and following what you learn in training, remembering it’s about the circumstances they’re in and trying to understand that.
And do you get satisfaction and fulfilment from that?
Oh yeah, absolutely. In probation, there is that pattern of people making the same mistakes over and over again, and you’ll see them over and over again for years, but then you remember that people are capable of change – it just takes longer for some than others. When I’m struggling, I always think of those I have helped turn their life around and take pride in knowing they’re doing better and are happier.
Is there one particular case that springs to mind?
Yeah, there’s one particular offender I always think of. When he first came to court, he wouldn’t speak to anybody, and even when he went on probation, he just wouldn’t say anything or even show up to anything.
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He was then allocated to me – and sometimes it’s not necessarily the officer, but it’s something about that emotional connection, or it could just be how you get along with people – that finally clicked.
I did a lot of work with him; he was homeless, jobless, had an addiction problem and wasn’t compliant with his court order, but now he’s housed, has a job, and he’s doing really well.
Credit: The Manc
That’s such a lovely story. What skills or qualities would you say are needed to do this type of work?
The top one would be resilience. Resourcefulness, communication and organisation. Being able to stay calm is a really big one, too.
What other benefits are there to a role in the Probation Service?
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I feel like lots of people don’t realise that this is one of those roles where you can start at the very bottom and work your way up, and there are so many areas that you can work in the Probation Service
It’s like the NHS: so many different lanes you can go down, different specialities, and it is a Civil Service job, so the pension is really good.
Of course, and lastly, if you were to give one piece of advice to someone interested in a career in the Probation Service, what would it be?
Persevere. It’s not always going to be easy, and you’re going to go through a lot, because it’s a hard job and you’re dealing with challenging people, but you just have to push through because it does get easier.
It is such a rewarding job, and I wouldn’t change this career for anything.
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Interested?
If Lea’s story has made you think a career in HM Prison and Probation Service might be for you, you can find out more about the opportunities in Manchester on the Service’s recruitment website.
You can hear from Vinay, a Community Payback placement coordinator who works in the Probation Service, in the video below.
Manchester launches new fund to help support city’s ‘struggling’ grassroots music venues
Emily Sergeant
An important new fund has been launched to help support Manchester’s local grassroots music venues that are ‘struggling’.
Manchester City Council has teamed up with national charity Music Venue Trust (MVT) to launch the fund as a ‘rapid’ and ‘targeted’ intervention to protect the small venues that make Manchester’s music scene and culture world-renowned.
The launch of the new fund comes following reductions to the Retail, Hospitality, and Leisure Business Rates Relief Scheme.
Council and MVT say this new initiative is designed primarily to ‘ease the financial pressure’ caused by Manchester’s grassroots music venues having to transition to these new business rates tariffs.
The fund aims to recognise and highlight the ‘vital’ contribution that grassroots music venues make to Manchester’s economy and to its identity as one of the world’s leading music cities.
This initiative has been made possible through the previously-reported Council revenue generated by live concert arena, stadium, and festival activity during what has been a record-breaking year – particularly summer – for major events throughout the city.
Applications for the fund are now open to venues.
Grant applicants must be able to demonstrate that they are a location in Manchester that has a dedicated live music or performance space, puts on live music at least three times per week or consistently feature it as part of a wider cultural programme, and has an organisational focus on music – with other services being subsidiary or dependent on music activity.
The size of grant awards will be based on a venue’s business rates liabilities – with the maximum amount that can be applied for being £20,000.
Manchester has launched a new fund to help support the city’s ‘struggling’ grassroots music venues / Credit: Rahul Kukreja | Joshua Hanson (via Unsplash)
“We understand the importance of smaller venues, the stages where talent is nurtured and the city’s music begins,” commented Cllr Bev Craig, who is the leader of Manchester City Council, as the new fund was announced this week.
“We also know that across the country, grassroots venues are struggling, and that’s why in Manchester, we’re taking action to ensure that real support reaches our venues quickly.
“This swift delivery is virtually unheard of in the sector, but we are determined to innovate.”
Applications for funding are now live on the Music Venue Trust website and will close on Friday 28 November, and payments will then be made by Saturday 31 January 2026.
The Manc -
12th June 2020 
