Northern Rail confess that they still use fax machines to contact train crews

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Northern Rail still uses fax machines

In a quite staggering moment for the public transport sector, Northern Rail has confessed that it still uses fax machines to communicate with train crews across the network.

Nope, not an April Fool’s but, rather fittingly, it is Halloween and this is pretty scary stuff to hear in 2024.

Yes, as unbelievable as it might sound, part of the reason that Northern trains have been so poorly run in recent years, leading Greater Manchester’s Mayor Andy Burnham to call an emergency meeting this past Wednesday, is because they still rely on faxes to communicate between train crews.

The alarming revelation was made public after the transcript from Burnham’s and the Northern mayors’ meeting with the Rail North Committee was shared online, in which one official said that many problems arise “because the tools we use to get information and messages to our crew rely on faxes, amazingly.”

A simply flabbergasting statement of admission from the rail network which had come under even more fire than ever of late following swathes of trains being cancelled across the region.

Burnham had already called out the company for delivering an “embarrassing” and “part-time service” but things have only got worse since he called the meeting itself.

On Thursday night, yet more trains were cancelled – some even mid-journey between the likes of Manchester and Sheffield, with passengers finding out before conductors in some instances (members of The Hoot and The Sheff team can vouch for that) – causing even more bedlam at the station boards.

Another local based in Gatley, Stockport who spoke to us following last night’s “laughable” service told us how they had to make alternative arrangements to get home after their next 10 trains were cancelled.

Naturally, the Bee Network pioneer wasted no time in calling for Chancellor Rachel Reeves and the Department for Transport to intervene as, at present, the state of trains in the North as a whole is simply untenable.

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It very much feels like an ‘if you don’t laugh you’ll cry situation’ but commuters have been stuck with these simply unnaceptbale conditions for far too long.

Other details from the meeting included that not only do Northern employees still train crew members to communicate over their rotas or to book time off via fax machines, but that despite assuring they want to get rid of them they state it can’t be simply replaced due to current reliance and union rules.

It’s claimed that the rail firm has so far been unable to successfully update the network-wide communication system because of the legacy agreements that remain between Northern train drivers and their union ASLEF (Associated Society of Locomotive Engineers and Firemen).

Elsewhere, with the Labour Party having announced a number of cuts, tax increases and other financial changes as part of their first budget in 14 years, Burnham has at least managed to secure Greater Manchester’s locally-controlled £2 bus fare while most of the country are set to lose it.

Greater Manchester to survive key public transport cut as government prepares to scrap bus fare cap
Northern Rail might be stuck with fax machines but the Bee Network is thriving.

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Featured Images — El Pollock (via Geograph)/Jon David Houghton/Tumi-1983/(via WikiCommons)