Some businesses have finally managed to regain a foothold after being knocked for six by the pandemic. But for bars and restaurants, the challenge has only just begun.
Whilst the general public are awaiting July 4 (the day pubs could reopen) with bated breath, the venues themselves aren’t filled with the same giddy optimism.
Social distancing rules and regulations have rendered ‘normal’ customer serving methods impossible, and for the smaller, independent bars we all know and love, finding a solution is proving panic-inducingly difficult.
That’s why seatd are stepping in to help.
This innovative tech system allows customers to order food and drink to their seats without the need to fill in forms, download an app or pre-order beforehand. All they need to do is scan a code on the table – and choose their serving preferences (bring to the table, collect at the till, or a specified pickup point).
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It’s easy for customers. It’s easy for venues. And everyone stays safe.
Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food/drinks and dietary requirements.
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The web-app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently – with an admin panel sitting on a tablet or laptop next to existing POS systems.
Every customer will also be given the option to donate to a local charity, at no extra cost to the venue.
Despite the straitjacket being thrown onto the hospitality sector, seatd has found a way to create environments where people still have freedom in how they order and pay.
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The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell and Jack Woodward, the seatd software has been developed over the last three months and is being rolled out to venues ahead of the grand bar/pub/restaurant reopening next month.
Wikimedia Commons
Craig Davies, co-founder of seatd said: “seatd was born out of our love and understanding of the hospitality industry and what would be essential in supporting its recovery when doors reopen.
“With safety of paramount importance to us, we want to work closely with venues to help them get back on their feet, providing them with tech that helps them comply with social distancing measures.
“We’re so proud to have developed seatd. There’s absolutely no setup costs, and it’s really easy to use. Venues can literally be up in running in a matter of minutes.”
Fellow co-founder Steve Powell added: “While people are searching for a balance between peace of mind and returning to life, seatd hopes to reassure any apprehensions and help the public to enjoy the future of social hospitality and also ensure much-loved venues are able to stay trading safely and successfully.”
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Alongside seatd, Craig Davies and Stephen Powell are co-founders of the award winning Viper app, which enables customers to pre-book tables and drinks at bars in Manchester including Manahatta, Dirty Martini, Impossible and BLVD.
For more information on seatd, visit their website. Venues can get in touch right now for support with any social distancing measures.
You can also follow them on social media: @beseatd.
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Trafford Centre begins months-long refurb of its iconic The Orient foodhall
Emily Sergeant
A new era for The Orient is on the horizon, as the Trafford Centre has begun its months-long refresh of its iconic foodhall.
Forming part of its ongoing commitment to ‘enhancing the visitor experience’, the Trafford Centre is investing in a major refresh of seating and customer facilities within The Orient – creating a more vibrant and welcoming environment for guests to eat, meet and relax.
Works are now underway and will be delivered in phases over the coming months.
Improvements are being carried out in phases to minimise disruption to shoppers, while creating a more comfortable and contemporary dining environment at the same time.
The refreshed area will increase seating capacity by more than 60%, introducing a range of new seating styles in the process – including banquettes, family-friendly tables, accessible seating for guests with mobility requirements, and dedicated areas equipped with phone and laptop charging facilities.
The Trafford Centre begins months-long refurb of its iconic The Orient foodhall / Credit: The Manc Group
Inspired by The Orient’s longstanding maritime heritage, the design takes cues from a contemporary cruise liner, and the space will also feature upgraded furniture and enhanced lighting, alongside flexible areas designed to encourage visitors to spend more time in there.
There’ll also be modern furnishings and a ‘refreshed’ colour palette to create a brighter and welcoming environment.
“The Orient is one of the most popular destinations within Trafford Centre, welcoming millions of visitors each year,” a Trafford Centre spokesperson said on the refurb.
“This investment reflects our commitment to continually improving the experience for our guests, creating a more modern, comfortable and social environment where visitors can meet, dine and spend time together.
“The improvements will not only significantly increase seating capacity but also deliver a much more flexible and accessible space for all visitors to enjoy.”
Featured Image – The Manc Group
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Uber has officially started trialling driverless taxis in Manchester
Emily Sergeant
It’s official… driverless taxis have hit the streets of Manchester.
As the leading transportation company looks to bring robotaxis to other major cities around the UK, it has been confirmed that a trial of autonomous vehicles is now underway in Manchester – with the services being operated using the technology of Uber’s partner firms, Pony and Verne.
Uber said it was ‘excited’ to take this first step toward ‘making this technology accessible’ to people across the UK.
The three companies first collaborated on the deployment of a commercial robotaxi service back in March of this year, combining Pony.ai’s autonomous driving system, Uber’s global mobility platform, and Verne’s service ecosystem and operational framework.
At this time, there has been no official application to launch passenger services in Manchester, according to The Guardian.
However, posts on various social media platforms – such as X, LinkedIn, and Instagram – by each of the companies this week have confirmed that trials are underway in the city.
“New technologies play an increasingly important role in the growth of our city region,” TfGM said. “But they need to be introduced responsibly, safely and with real thought about what it means for our residents.
“Safety will always be our top priority, and we will need strong assurances that no vehicles will operate on our roads that pose any risk to residents.”
Manchester, we’re on our way! Today, we’re announcing that we’re partnering with @Verne_robotaxi and @PonyAI_tech to pilot autonomous vehicles in Manchester. Building on our service together in Zagreb, Gen-7 Robotaxis are now testing in Manchester.
We’re excited to take this first step toward making this technology accessible to people across the UK. 🇬🇧
“By bringing together Pony.ai’s proven autonomous driving technology, Verne’s operational and market expertise, and Uber’s global platform, we’re taking an important step toward making autonomous ride-hailing available to more riders in more places.”
The Manc -
17th June 2020 
