The government has officially banned ticket touting, making it illegal for tickets to be resold at inflated prices.
The new measures will destroy the operating model of ticket touts, who snap up tickets for theatre, sport and live music, then sell them on the secondary value for far more than their face value.
Oftentimes, touts use automated bots to buy large volumes of tickets at once, taking them away from real fans.
The government says it’s caused misery for millions of fans and damaged the live events industry.
But now, the practice is being banned, with the government making it illegal to sell tickets above face value (plus unavoidable fees like service charges).
ADVERTISEMENT
Resale platforms will also have their service fees capped, and they’ll have a legal duty to monitor and enforce compliance with the price cap.
Individuals will also be banned from reselling more tickets than they were entitled to buy in the initial ticket sale.
ADVERTISEMENT
Culture secretary Lisa Nandy said: “For too long, ticket touts have ripped off fans, using bots to snap up batches of tickets and resell them at sky-high prices. They’ve become a shadow industry on resale sites, acting without consequence.
“This government is putting fans first. Our new proposals will shut down the touts’ racket and make world-class music, comedy, theatre and sport affordable for everyone.”
Business Secretary Peter Kyle added: “The UK is home to a brilliant range of music, entertainers and sporting stars – but when fans are shut out – it only benefits the touts. That’s why we’re taking these bold measures to smash their model to pieces and make sure more fans can enjoy their favourite stars at a fair price.”
ADVERTISEMENT
Dan Smith, lead singer of Bastille – who have been part of the campaign against ticket touting – said: “It’s such great news that the government has stepped up and introduced a price cap on resale tickets – something I’ve been campaigning for alongside O2 and the FanFair Alliance for a long time.
“It’s a good step towards protecting music fans from being ripped off and will allow more genuine fans to see their favourite artists perform at face value prices. I am welcoming a world where there are no more resellers snapping up all of the tickets and massively inflating their prices.”
According to analysis by the CMA, typical mark-ups on secondary market tickets exceed 50%, whilst investigations by Trading Standards has uncovered evidence of tickets being resold for up to six times their original cost.
It’s believed these new measures against ticket touts could save fans around £112 million annually, freeing up around 900,000 more tickets from the primary ticket sellers each year.
The use of strategies like dynamic pricing has also been a major source of frustration for fans – such as the method used during the Oasis reunion on-sale – and new rules mean that fans must be given 24 hours notice of tiered pricing, plus provide clearer price information during online queues.
ADVERTISEMENT
Industry voices who have weight in today include Mumford & Sons, who said that touts have ‘taken advantage of the good will and passion of music fans for many years’; Ed Sheeran’s manager Stuart Camp, who said the announcement is ‘long overdue’; and Coldplay manager Phil Harvey, who added that the legislation will be ‘a game-changer’.
Pep Guardiola delivers important reminder about multiculturalism after Jim Ratcliffe controversy
Danny Jones
Manchester City manager Pep Guardiola has delivered an important message about the power of multiculturalism in his most recent press conference.
Guardiola’s comments come after the high-profile controversy surrounding his rival club across the city, Man United, whose co-owner, Sir Jim Ratcliffe, saw some of his recent remarks fall under major scrutiny.
In case you somehow missed it, the Failsworth-born British billionaire was heavily criticised after claiming he believes the UK has been “colonised by immigrants”.
Fast forward a couple of days, and while the club and the fan base are still dealing with the fallout of the story, Pep acknowledged the debate by reminding people that “embracing other cultures” makes for a “better society”.
Well put, Pep – in fact, we couldn’t have said it better ourselves.
Although he didn’t reference the 74-year-old directly after being probed on the subject by journalists, the Man City boss reiterated that his time spent living and working across the world has only broadened his mind and enriched his life.
That goes for both his professional and personal spheres, by the way, as the Catalan coach has often spoken of his love for English culture and the Manc people, specifically.
Speaking ahead of this weekend’s FA Cup game against local side Salford City, Pep described the attitudes towards immigrants around the world as a “big problem” despite most people simply leaving their country in search of “a better life”.
He also drew attention to the fact that he, like so many others in football – a sporting industry loved the world round by people from all walks of life and that the likes of Ratcliffe directly benefit from – is an immigrant working and contributing to not just the game but the British economy by being here.
Meanwhile, Manchester United have since shared a public statement on their club website and across social media, reiterating to fans and supporters the world over that they are an “inclusive club”.
‘We will continue to represent our people, our city and our fans with purpose and pride.’
The INEOS chairman, CEO and minority stakeholder in Manchester United Football Club, has since apologised (at least in part) for his “choice of language” following the divisive interview with Sky News.
In a world where plenty of people are quick to pessimism, negativity and turn to division almost by default, Pep’s message is one echoed by so many and is one that we should all keep in mind.
And for anyone who needs a more light-hearted bit of content on their timeline this week, here’s what else Pep said in his pre-match presser…
Pep Guardiola responding to a really intelligent question from a reporter:
‘Do you want to be my assistant coach, fucking hell, you are brilliant…’
Featured Images — Hayters TV (screenshot via YouTube)
News
Chester Zoo becomes first UK zoo to gain important international status
Danny Jones
The North West’s beloved Chester Zoo has been awarded a highly coveted global status, being named as the first international botanical garden in the entire UK.
With so many well-deserved awards, accolades and plaudits from within the world of wildlife preservation over the year, it’s no surprise.
A gem in Cheshire and the wider region’s crown, which continues to express its extreme commitment to ecological and environmental causes year in and year out, Chester Zoo is regularly ranked the best in the country and one of the top facilities in all of Europe, and now its worldwide reputation is growing too.
Taking its already sterling CV one further this year, 2026 marks the inaugural year of not only Chester Zoo existing as a recognised international botanical garden, but a big moment for Great Britain’s conservation status in general, as it’s been over 150 years since it last held the status.
Writing on social media in response to the huge honour, they wrote: “We’re officially the FIRST UK zoo recognised as a globally important botanic garden!
“We care for hundreds of rare plants, protect species at risk of extinction, and create beautiful gardens that encourage visitors to slow down and connect with nature.
“Global plant conservation organisation [Botanic Gardens Conservation International] assessed us against 22 criteria before awarding us Conservation Practitioner status – a recognition that now lets us do even more to protect native wildlife alongside our incredible conservation partners!”
Incredible stuff.
They signed off by adding that their efforts are “all made possible by YOU”, with 2025 marking an all-around groundbreaking year for the venue, as a total of 2,136,224 visitors came through the gates to surpass their previous record tally back in 2019 (2,086,785).
BGCI’s awarding of Conservation Practitioner is yet more proof of just how much work Chester Zoo does throughout the annual calendar, not least of all the incredible fundraising they do via various activations like their hugely successful charity run.
They signed off by adding that their efforts are “all made possible by YOU”, with 2025 marking an all-around groundbreaking year for the venue, as a total of 2,136,224 individuals came through the gates to surpass their previous record tally back in 2019 (2,086,785).
Speaking directly on the watershed moment, the zoo’s head of plants, Philip Esseen, said in an official press release: “This recognition shows that our plant work has real conservation value.
“We’re caring for species that are threatened with extinction in the wild, and that carries a responsibility to protect them, propagate them and share our expertise with others.
“The accreditation will help us work more closely with other horticultural and conservation organisations and increase the amount of conservation work we can do, particularly to support native species.”
Congratulations once again to Chester Zoo on such a significant achievement, and with around 10k people visiting each day – be that staff, field-expert guests or visitors – the proof is in the pudding: it really is the best in Britain doing some of the most vital work possible.
The UK has lost half of it's hedgehogs in the last 20 years, so here's 3 simple things you can do to make your garden a hedgehog haven 👇
🏡 Create a cosy hideout – piles of leaves, logs, or a hedgehog house give them a safe spot to rest Make a hedgehog highway – leave a…
Daisy Jackson -
19th November 2025 
