Boris has said hotels can reopen from the 4th July, 'Super Saturday' it seems, but how has Manchester's hotel scene coped with the lockdown and will they see a resurgence in 'staycationers' this summer?
Manchester’s hotel scene has spent the past few weeks preparing for check-ins for the first time since March.
But how have venues coped with closure? And will they see a resurgence in ‘staycationers’ to claw back some of the revenue lost in lockdown?
The Manc spoke to managers in the city to find out what the new world of accommodation now looks like.
One hotel that opened on the very first day after lockdown is The Cow Hollow.
Beautifully designed for a luxurious stay, this glamorous and chic hotel is a lovely little venue in the Northern Quarter – adding little touches you don’t get elsewhere like cookies and milk at bedtime.
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Jamie Lloyd, assistant General Manager, has explained that The Cow Hollow will look a little different come next week, however.
“Interior wise, there have been a number of changes inline with government guidelines – such as perspex screens at the check in desk, hand sanitising stations throughout,” he explained.
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“We have rearranged some of the seating to enable guests to feel safe and comfortable, without sacrificing the relaxed friendly social vibe that we are known for. “
He is also expecting to see an increase in domestic tourism in terms of guests, with some rooms already being booked up.
“The general feeling is that we’re going to see an increase in staycations through the rest of the year, which will balance the fall off from the cancelled events/lack of international travellers in the city over the summer,” said Jamie.
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“We have had steady flow of reservations throughout lockdown, with quite an influx just this week when easing of lockdown was announced. These have been mainly British guests which confirms that line of thought.”
Another hotel reopening in July is The Velvet Hotel on Canal Street in the heart of Manchester’s Gay Village – a venue with a reputation for wonderful catering and luxurious decor.
Kim Krohn, Managing Director, explained the hotel is aiming to make the changes chic, rather than clinical.
“One thing that we are striving for is to keep the same service levels and high standards that we are known for, as so many of the new guidelines the government have released could feel very clinical and unwelcoming for a small independent hotel,” she explained.
“We have put a lot of time and effort into making sure the hotel looks and feels the same, and all our new ‘Be Aware’ collateral is fully branded, so it won’t look like a hospital corridor.”
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The Velvet has made some very exciting changes to their offerings with a funky new food menu including a range of new summer dishes like Superfood Salads, Pizzas, and some amazing new burgers.
“We have worked hard on our new cocktail list including frozen daiquiris & pitchers,” Kim tells us.
“New food and beverage offers will be available all day every day, which include two for £12 Cocktails, Burger and a Beer for £14.95 or Pizza and a Beer for £12.95.
“These are just some of the exciting summer offers we are pleased to provide to our valued customers.”
Local hoteliers appear to have an optimistic approach to reopening – even if things aren’t quite the same as they used to be…
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Manchester United reinstate season ticket of fan with dementia after fury over cancellation
Danny Jones
Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
North Manchester General Hospital to be rebuilt and replaced with new ‘world-class facility’
Emily Sergeant
North Manchester General Hospital is set to be rebuilt following new commitment by the Government, it has been announced.
After a review of the New Hospital Programme was carried out, and found that the previous Government’s commitment to deliver ’40 new hospitals by 2030′ was behind-schedule, unfunded, and therefore, undeliverable, the Department of Health and Social Care has today confirmed funding and a realistic timetable to deliver all of its hospital projects.
This credible timeline for delivery, according to the Government, will ensure that staff and patients have access to the facilities they desperately need around the country “as soon as possible”.
Buildings and equipment across the UK that had been left to crumble, disrupting patient care and hindering staff, had been inherited by the new Government, which is why ministers said they are now “committed” to rebuilding the NHS.
The new plan – which the Government say is “affordable and honest” – will be backed with £15 billion of new investment over consecutive five-year waves, averaging £3 billion a year.
Hospitals in Wave 1 of the Programme, which includes North Manchester General Hospital, are expected to begin construction anytime between 2025 and 2030 – with these schemes including hospitals constructed primarily using RAAC, and have been prioritised due to patient and staff safety being paramount.
Read why the much-welcome certainty on the rebuild of North Manchester General Hospital is so much bigger than just a medical story. Full statement here: https://t.co/bspZ20opz2pic.twitter.com/e50QNDDoF1
“We wholeheartedly welcome the Government’s certainty and commitment around the future of North Manchester General Hospital and its plans for a full rebuild,” commented Cllr Bev Craig, Leader of Manchester City Council.
“Working together with our communities, we will ensure that the new North Manchester General Hospital does not just provide excellent healthcare but also improves the health and quality of life for the communities which it serves.
“This rebuild is the lynchpin of that vision, and we are ready now to make it a reality.”
The Government says its plan for implementation of the New Hospital Programme sets out a clear pipeline of schemes to be delivered over the next decade and beyond.