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Five ways Manchester City Council is helping Mancs through winter, from free cuppas to life-changing schemes

Do you know what help is available to you and your loved ones?

Daisy Jackson - 19th December 2024

We all know winter can be the toughest season of the year, despite all the festivities that surround us – which is why Manchester City Council has a number of schemes and initiatives available to make life a little brighter. 

From little gestures like free hot drinks to life-changing schemes like Pension Credit, there are a whole host of ways you can get help over the coming months and beyond. 

Manchester City Council believes that many of these things that can drastically improve people’s lives are being overlooked, forgotten, or aren’t known about. 

So now there’s a huge drive to educate people on all the help available to them in Manchester – and for everyone to pass that message along to loved ones. 

See the full list below and make sure you don’t let these brilliant schemes pass you, your friends or your family by. 

Warm Welcome Spaces

Manchester’s libraries have once again become ‘warm spaces’ offering free hot drinks and internet access to those in need again this winter.

After tens of thousands of local residents visited the ‘stigma-free safe spaces’ to escape and take refuge from the cold back in both 2022 and 2023, Manchester City Council has decided to reintroduce its popular ‘Warm Welcome Spaces’ scheme again this year during the chillier months.

While you’re there, you’ll have access to support including age friendly spaces, free hot drinks, comfortable seating, free internet access and Wi-Fi, free newspapers, staff who can signpost to other support agencies, digital drop-ins, and under 5s story times once a week. 

You can find out more here. 

Vaccinations to keep your winter safe and healthy

There’s currently a huge drive to get people who are eligible to get their flu and/or Covid vaccinations, with no appointments needed to pop into a walk-in clinic across the city. 

You might’ve spotted an adorable ‘Vaxxie Daxxie’ dachshund around town leading the way to the many places you can get your vaccinations. 

Dr Cordelle Ofori, Manchester’s Director of Public Health, said: “We all know how busy people’s calendars get at this time of year and that window for getting as much protection as possible is now – because the vaccinations take around 14 days to be as effective as possible.

“We’ve heard that many people think that Covid ‘has gone away’ – it hasn’t and cases are increasing in the city, same as flu – which is expected at this time of year. That’s why it is so important that people act now so that they don’t get ill themselves or pass viruses to others who may be more susceptible to becoming very ill.”

Councillor Thomas Robinson, Executive Member for Healthy Manchester and Social Care, at Manchester City Council, said: “And, every time one person gets a vaccination they are also helping others because there is less chance of them passing a virus on, especially when there are so many social events between now and new year.”

For more information on Manchester’s vaccination offer and walk-in clinics go to manchester.gov.uk/getmyjab.

Claim your Pension Credit

Manchester City Council has estimated that more than 8000 people in Manchester aren’t claiming the pension credits they’re entitled to, possibly because they may feel there’s a stigma attached to it. 

It’s estimated that there’s £24m in Pension Credit unclaimed in Manchester each year, and htis is a valuable benefit that can unlock other financial help such as full Housing Benefit and Council Tax Support, plus eligibility for social tariffs, the Warm Home Discount, cheaper broadband, free TV licenses, lower water bills and now the Winter Fuel Payment.

Eligible pensioners only have until 21 December to claim this support. 

Find out more HERE. 

Donated SIM cards and laptops

Thousands of SIM cards and dozens of donated laptops have been handed out to Mancs, with Manchester City Council believing that many will have sacrificed things like this due to the cost-of-living crisis. 

These donated items can help to combat isolation in our communities.

This scheme comes alongside the free libraries people can access across the region, but is now going that one step further to tackle digital exclusion.

Over the past 18 months, more than 6,000 free data SIM cards have been given away, with 100 refurbished laptops handed out and another 200 to be delivered in the coming months. 

See more here. 

Council support payments

Council support payments have started landing for thousands of Manchester pensioners – these are payments of up to £200 to help with energy, water and fuel costs.

Almost 5000 households where pensioners live, which are in receipt of Council Tax Support or Housing Benefit, but do not qualify for winter fuel payments, will automatically receive these vital financial boosts. 

Applications are also now open for the Council’s new hardship fund specifically for pensioners who are in-need and will not receive the winter fuel payment but have not already been identified for an automatic payment. Again those aged 66-79 will be eligible for £150 payments and those 80 or over for £200. 

And it’s not limited to pensioners – there are also payments heading out to Manchester households on a low income and families with children who are eligible for free school meals during term time. 

Council Leader Cllr Bev Craig said: “We know winter can be an especially difficult time for those affected by the cost-of-living crisis. That’s why we’ve listened to Mancunians’ concerns and acted quickly to put this landmark package of support in place. We want anyone struggling to know that there is help out there. 

“I’m proud that older people in Manchester, and others who we’ve identified as being in need of targeted support, will be among the first in the country to benefit from measures which councils are taking.  

“While many will be receiving welcome payments over the next few days, I’d encourage anyone in Manchester who is struggling financially to get in touch with our Cost of Living Advice Line, especially if you might be eligible for hardship support. 

“This sits alongside our work to encourage people to access Pension Credits and other extra money and help which people might be eligible for but missing out on.

“Equally, we’re asking family members who think an older relative might be eligible for support to let them know about the fund or give them a hand applying.”  

Featured image: Unsplash, Humphrey-muleba