We sat down with Lea, who is currently working towards her Professional Qualification in Probation – or PQiP for short – to become a fully qualified probation officer here in Greater Manchester.
Here’s Lea on life as a trainee probation officer…
So, how did you get into this particular career, and what made you want to jump into the probation service, specifically?
I’ve always had an interest in the legal world and love watching crime dramas. I started off in courts admin, where I was exposed to a lot of different roles in the Criminal Justice System, like probation officers, solicitors, judges and so on.
Credit: The Manc Group
I decided that was the kind of career I wanted, and I feel like, with probation, if you like watching crime documentaries and understanding human behaviour, then it might be the perfect career for you. It was kind of the moment everything clicked into place for me.
I’m sure training to be a probation officer involves a little more than your average nine-to-five, but what does a typical day look like for you?
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Every day is different. You do have different priorities; a lot of the time, you prioritise things around emergencies and what is most urgent.
For example, today one of the offenders I work with, who’s only 19, got kicked out of his house, so I’ve been trying to find him a place to sleep tonight to keep him off the streets.
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Criminal behaviour is often about taking shortcuts, I would say, so it’s prioritising that situation to keep him on the straight and narrow, but also making sure that the public is protected. I think that the number one priority with probation is public protection.
Typical days can also include making sure offenders follow what they’ve been ordered to do by the court, whether that’s Community Payback or other measures.
On top of that, it’s about making sure they have the support they need. Some people struggle to keep appointments, so we carry out referrals and mental health checks to help them stay on track.
These all sound like quite emotional situations to be thrown into. How do you deal with the emotional side and high-stress scenarios?
It can be hard on you emotionally. Although you’re dealing with offenders, they’re often in the situation they’re in for a multitude of reasons. It’s about trying to keep a cool head and manage the situation strategically.
You can’t do it on your own – it’s impossible – but as a probation officer, you are the first point of call. You’re kind of like their ‘life manager’ working to make sure they’re okay, as well as following the law.
It sounds like very important and fulfilling work. What’s the training process like?
As a trainee probation officer, it is difficult at times because they really do throw you into stuff, but they do it strategically, slowly increasing the level of cases you work on and providing opportunities to shadow more experienced colleagues.
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I can easily lean on my colleagues, and in addition to the practical training, there’s the university side of it as well. It’s quite a dynamic role, and you still benefit from the split between study and practice.
How do you unwind after this job?
That’s a really great question. I cycle to work, and that’s my silent time, so even that hour alone of cycling is a way to keep me off my phone and allows my brain to properly switch off.
I think that’s really important because you can do everything you possibly can to help offenders, and you need to take care of yourself, too.
Do you think you can make that impact during your working day?
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I certainly like to think so. I think it’s important that you do take breaks as well; people forget that it’s not a normal job. You will have to be able to deal with challenging offenders, but it’s just about being resilient and following what you learn in training, remembering it’s about the circumstances they’re in and trying to understand that.
And do you get satisfaction and fulfilment from that?
Oh yeah, absolutely. In probation, there is that pattern of people making the same mistakes over and over again, and you’ll see them over and over again for years, but then you remember that people are capable of change – it just takes longer for some than others. When I’m struggling, I always think of those I have helped turn their life around and take pride in knowing they’re doing better and are happier.
Is there one particular case that springs to mind?
Yeah, there’s one particular offender I always think of. When he first came to court, he wouldn’t speak to anybody, and even when he went on probation, he just wouldn’t say anything or even show up to anything.
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He was then allocated to me – and sometimes it’s not necessarily the officer, but it’s something about that emotional connection, or it could just be how you get along with people – that finally clicked.
I did a lot of work with him; he was homeless, jobless, had an addiction problem and wasn’t compliant with his court order, but now he’s housed, has a job, and he’s doing really well.
Credit: The Manc
That’s such a lovely story. What skills or qualities would you say are needed to do this type of work?
The top one would be resilience. Resourcefulness, communication and organisation. Being able to stay calm is a really big one, too.
What other benefits are there to a role in the Probation Service?
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I feel like lots of people don’t realise that this is one of those roles where you can start at the very bottom and work your way up, and there are so many areas that you can work in the Probation Service
It’s like the NHS: so many different lanes you can go down, different specialities, and it is a Civil Service job, so the pension is really good.
Of course, and lastly, if you were to give one piece of advice to someone interested in a career in the Probation Service, what would it be?
Persevere. It’s not always going to be easy, and you’re going to go through a lot, because it’s a hard job and you’re dealing with challenging people, but you just have to push through because it does get easier.
It is such a rewarding job, and I wouldn’t change this career for anything.
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Interested?
If Lea’s story has made you think a career in HM Prison and Probation Service might be for you, you can find out more about the opportunities in Manchester on the Service’s recruitment website.
You can hear from Vinay, a Community Payback placement coordinator who works in the Probation Service, in the video below.
The UK’s biggest padel event lands in Stockport with an all-star cast of top professionals
Danny Jones
On Monday, 10 August, what was billed as the UK’s ‘biggest and best’ padel event got underway in Stockport, as the Sci-Mx Padel Series came to Manchester Padel Club (MPC). Safe to say it didn’t disappoint one bit.
Hosted at the impressive Heald Green facility in Gatley, the Summer 2026 tournament, which saw everyone from total beginners to the cream of the crop turn up in force and fine form, drew a sold-out crowd of over 400 – and that was just the first day.
Running until 5pm this following Tuesday (11 Aug), the competition saw four all-weather and one outdoor courts taken over by padel’s hottest prospects and plenty of plucky underdogs.
More importantly, however, chatting with those not only right at the heart of this particular sporting showcase but the game as a whole gave us a wider appreciation for the craze than ever.
Credit: The Manc Group
First off, props must be given to Sci-Mx and the MPC, which put on a super slick opening afternoon, with plenty of live music, refreshments, bleacher seating, not to mention merch to grab for those who really want to look the part.
Besides the usual trickle of famous faces you regularly see at pro-am events across the country, they even had sports commentator Sam Matterface on the mic to add that extra bit of live flair to the action.
We expect no less for day two tomorrow.
We were lucky enough to catch everyone from last-minute sign-ups and people who have never picked up a racket before to the literal number ones, including UK no.1 Christian Medina Murphy (born in Preston to Mancunian parentage) and even Agustín Tapia, currently ranked the best player in the world.
The men’s exhibition to round off day one at Manchester Padel Club – which saw these two come face to face with separated partners – showed just how fast the best of the best play, demonstrating a frightening level of talent; you can watch the full livestream HERE.
But, to be honest, we were pretty blown away by the high standards from the off, even among the so-called ‘amateurs’ the sports nutrition brand assembled. They certainly didn’t look it to us…
Credit: The Manc
Sarah Horrocks, who heads up the Padel Foundation and partnered sports apparel brand, Palair Sport, was made up with the “family-friendly atmosphere” they’ve managed to deliver on opening day, too.
“It’s very much been a ‘bring anyone along’ approach”, she told The Manc, “and that’s exactly what communities need when it comes to sport. The turnout’s been amazing, especially on Monday.
“You can always fill a padel court these days, but lots of people will have never seen this level before, so having everyone here is special, and hopefully, it’ll inspire the kids and adults here to keep playing and influence that next generation.”
We also got to chat with Team GB padel player, Nikhil Mohindra, who spoke about how impressed he was with the calibre of talent on show even before the pros stepped out.
“It’s such a privilege to be involved with Sci-Mx and the Manchester Padel Club. It’s a very professional put-together event. It’s also exciting to see Sarah and the Foundation continuing to give people who’ve never had the chance to play sport full stop, let alone just padel, in underprivileged areas.
“Getting to not only play and film some content with the best players in the world, but also teach and instruct some of these younger players how to actually hit these shots – it’s a really unique opportunity to do that, so it’s an honour to be involved.”
Sarah and NikhilCredit: The Manc
As absolutely useless beginners ourselves, we also asked him for some useful tips to help us get started.
“I think in tennis you try and hit through the ball, whereas here, the softer you play, the better, as it’s a much more tactical sport; it’s about positioning, and because the courts are only 20×10, it’s about finding those gaps. The lob is the main shot here, so get used to using that and the glass as early as possible.”
Asking the pair what it is that they think has inspired this ongoing padel phenomenon and boom in courts opening across the North West, they believe it has a hugely “wide appeal”, with everyone from youngsters, ex-pros and even current athletes looking for something to mix up their schedule.
They also think a key part of its rapid growth here in the UK also comes down to how quickly people can improve, with Nikhil quipping that once people go online and check out the points, they’re often easily “tempted to come and give it a go for themselves.”
As for Sci-Mx, locally-born owner Sandy Chadha made it clear how key that element of access and the aim of making it for everyone was a core pillar of the event. Speaking ahead of the first ball, he said: “This is a massive coup for the Manchester Padel Community.
“We are bringing top-class talent to the region and throwing the doors open for two unforgettable days of world-class talent. It was important to me that accessible to all fans, whether you’re a first-timer or play every week; the aim is to bring everyone together in this state-of-the-art facility to watch the best players on the globe face off in my hometown.”
Some of the best on planetAnd quite literally the best in the world, Agustín Tapia
After seeing the rapturous applause from the intimate but packed-out crowd at Manchester Padel Club on a random Monday evening, we can confidently say we’re more keen to try our hand at it than ever.
Last but not least, if you fancy doing your bit for a good cause, you can donate to the Padel Foundation’s ‘Sport For Everyone’ fundraiser right HERE.
Manchester Arndale’s Summer Scran Fest returns with the best foodie deals all month long
Emily Sergeant
Manchester Arndale’s Summer Scran Fest is back, and there’s some absolute foodie bargains to be had right across the shopping centre throughout the month.
Looking for the best foodie deals in Manchester city centre this summer?
Summer Scran Fest is back, bringing a month-long celebration of tasty food, refreshing drinks, and unbeatable offers over at Manchester Arndale.
It’s the Arndale’s annual food and drink festival, giving visitors exclusive access to limited-time offers, with a mix of high-street favourites, local foodie hotspots, and even leisure experiences taking part, meaning eating out in the city centre is more affordable ever – whether you’re here for lunch, fuelling a family day out, or just popping in for a mid-shop treat.
Running right through until 31 August, there’ll be discounts across 30+ restaurants, cafes, kiosks and leisure venues, all under one roof.
Manchester Arndale’s Summer Scran Fest has returned with the best foodie deals all month long / Credit: The Manc Group
This year’s lineup includes a balance of Manchester’s most-loved chains and local indies.
Think household names like McDonald’s, Krispy Kreme, and Subway taking part, alongside local gems like Archie’s, Michael’s Coffee House, and Coffee Break, as well as the Arndale’s newest residents like Wingstop and Joe & the Juice joining in the fun this year too.
Shoppers can expect everything from buy one get one free deals, up to 25% off menus, kids eat free promotions, and more exciting ways to save.
No matter whether you’re craving burgers, pizza, milkshakes, matcha, or something in between, Summer Scran Fest has your cravings (and your bank balance) covered.
As mentioned though, ‘scran’ might be in the name, but it’s not just foodie offers you can look forward to this month, as there’s also deals on at leisure venues too – including mini golf and burger combos, free drinks with gaming sessions, and plenty more to keep everyone entertained.
Danny Jones -
31st October 2025 
