Sport
Manchester United’s long-serving receptionist Kath Phipps has died aged 85
Danny Jones
A Manchester United legend has moved on as the club has confirmed that much-loved receptionist Kath Phipps has unfortunately passed away at the age of 85.
Simply known as ‘Kath on Reception’ not only by those in and around the club but, believe it or not, millions of fans around the world, the long-serving member of the Man United family died this week.
Confirming the news on Thursday, 5 December, United said they were “heartbroken” to share the news with supporters.
Phipps, who first joined the club way back in 1968 when Sir Matt Busby was still manager, has been at the club longer than any current members of staff and will be sorely missed by not just many but countless individuals she came across in more than five decades at the club.
Writing in an official statement, the club said: “We are deeply saddened to announce the passing of our beloved colleague Kath Phipps at the age of 85. An omnipresent figure at Manchester United since the late 1960s, Kath worked for the club for over 55 years in a variety of roles, but her contribution went beyond any particular job title.
“A childhood United fan from Irlam, Kath became the Reds’ switchboard operator in September 1968, shortly after the Reds’ first European Cup success, and was soon forging friendships with Sir Matt Busby, Jimmy Murphy and United’s star-studded squad, spending countless hours with Ballon d’Or winners George Best, Bobby Charlton and Denis Law as they signed autographs to send to their fans.”
Phipps – a pillar of the club for more than half a century – was there throughout Sir Alex Ferguson‘s 26-year tenure and every manager since; the legendary coach even brought the entire squad along to the funeral of her late husband, Richard, and many players visited her during lockdown.
For most people who have ever visited the Carrington training complex, ‘Kath on Reception’ is the very first face they see and was always famed for its incredibly friendly manner and warm embrace.
Players both past and present, as well as countless other figures attached to the club, have been paying tribute to the United veteran who epitomised their values and was revered by all.
David Beckham shared: “Forever in our hearts… The first and last face I would always see was Kath sat at reception at Old Trafford waiting to give me my tickets for the game , she was the heartbeat of Manchester United , everyone knew who Kath was and everyone adored her…
“I moved up to Manchester at 15 and Kath made a promise to my mum and dad ‘I’ll look after your boy for you don’t you worry’ and from that first day till the last day I spent with her that’s exactly what she did.
“Old Trafford will never be the same without your smile as we walk through those doors… We love you”
Current defender Diogo Dalot shared a touching message on social media which read: “You’ve seen it all… You truly represented everything [that] Man United is about. Thank you for taking care of us. Rest in peace, Kath, we love you.”
The Athletic football writer Laurie Whitwell hailed her as “always so welcoming”, while the BBC’s Simon Stone wrote: “Absolutely devastated by this news. Kath was such a lovely lady, always smiling and laughing and totally devoted to Manchester United.
“A constant presence during my 20+ years covering the club. Last saw her earlier this year. Very frail but still positive. A trip to Carrington was always better after a hug from Kath. RIP.”
Speaking on her 55th anniversary in 2023, she told the club: “I don’t think I’ve had one cross word with anybody in all the years I’ve been here. I look forward to coming in and having a smile on my face every day, wishing people ‘good morning’. I just enjoy being here. Not everybody can say they enjoy going to work but I do. Football has been my life.”
Paying tribute to her in the best way they know how, they shared another quote in which she simply said: “I can’t imagine doing anything else” – to which they simply added, “Well, we can’t imagine the place without her.”
Rest in peace, Kath on Reception, a loyal servant famous for her hugs. We see no better way to sum her up than with this heartwarming clip. Our thoughts go out to her friends, family and all those at Manchester United whose lives she touched.
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Featured Images – Manchester United/TNT Sports (screenshot)
Daisy Jackson -
8th July 2024 
