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Chester Zoo is offering £1 tickets to families who ‘struggle to afford’ a festive day out

This is a brilliant initiative.

Emily Sergeant Emily Sergeant - 18th December 2025

Chester Zoo is offering £1 tickets this Christmas to families who may otherwise struggle to afford a festive day out.

Christmas is a time when many of us feel strapped for cash more than ever before, especially for those families on Universal Credit, which is why Chester Zoo is embracing the season of giving by offering thousands of locals the chance to visit the UK’s largest charity zoo for a fraction of the price of normal entry tickets.

The discounted tickets will be available for anyone claiming Universal Credit on visits from today (18 December) right up until New Year’s Eve (31 December), and they’ll need to be booked online in advance.

This brilliant initiative is a new addition to the zoo’s long-running Community Connections Scheme, which aims to reduce financial barriers to visiting for households and community groups.

Tickets priced at £1 will be available to people receiving Universal Credit, including claimants of Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance, and Housing Benefit.

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Chester Zoo said the scheme is designed to help families on lower incomes enjoy the zoo during the festive period and connect with nature.

“We know that spending time outdoors and around wildlife can have a really positive impact on people, and we hope this helps more families enjoy a special day out together over the festive period, especially when this time of year can be difficult for many,” commented Charlotte Smith, who is Chester Zoo’s Director of Conservation Education.

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“We hope this brightens the season for many more households.”

Tickets are limited in number each day and cannot be purchased at the gate, or with any other offer or promotion.

To qualify, visitors must have received a benefit payment within the past month and will need to show proof of eligibility and photo ID on arrival.

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A maximum of six people per household can attend under the scheme – with children aged 12 months and under and carers admitted free of charge.

Featured Image – Chester Zoo