A “kind-hearted” Asda employee – who went viral for her actions after an elderly man collapsed in store – has revealed she also got engaged on the same day.
Gemma Parish – 26, who is originally from Devon but now lives in Hindley, Wigan and also works part-time for the North West Ambulance Service – leapt into action when a customer fell over at the Asda supermarket in Daubhill, Bolton, back in October.
She rushed to look after the elderly shopper and stayed with him for half an hour, reassuring him until he felt better, before paying for his shopping out of her own back pocket and arranging for a taxi to pick him up.
Gemma was given a ‘Silver Service Superstar Award’ by Asda following the incident.
The supermarket chain took to social media to share the story of Gemma’s heroic actions earlier this month on 2nd December in a now-viral post which saw over 29K interactions, hundreds of shares and thousands of comments from members of the public.
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The store reimbursed Gemma for her kindness and store manager Ava Joyce – who nominated Gemma for the Asda award – said: “The customer – who’s a regular here – had a small amount of shopping and was panicking that he needed it, so Gemma went and paid for it from her own pocket so that the gentlemen had his essentials [and] she then arranged for him to get a taxi home.
“This was a lovely gesture and we are all very proud of her here.”
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She added: “Gemma’s a lovely caring colleague who always goes above and beyond.”
Speaking on her viral fame, Gemma said: “People keep tagging me in it and every time I look there are loads more people liking and sharing it. I was one of the store’s first aiders but he didn’t want any help so I just stayed with him”.
She continued: “He normally had a mobility scooter but it had a puncture so he’d walked and I just think he was exhausted.”
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That’s not all though.
Wednesday 2nd December isn’t a date Gemma is going to forget any time soon as it also happens to be the day her now-fiancé Tom Sutton proposed.
Gemma and Tom met while travelling around Australia last year.
“We got together October last year but we actually met in June when we were backpacking,” said Tom.
“We came back to England in March because of COVID. She’s originally from Devon but she made the decision to come and move here with me. She’s worked for Asda for four years, first in Devon and then Hindley, and then moved to Bolton to be section leader in the summer.
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“When she was asked into the store for a photograph we didn’t really think anything of it, but it’s just taken off.
“She found it hilarious at first but she can’t believe how far it’s gone. You always hear these stories of people and you think ‘it’ll never be me’ but it is, so it’s quite funny really.”
From everyone here at The Manc – congratulations Gemma & Tom.
Trending
Manc music legends James announced MASSIVE hometown show
Danny Jones
Greater Manchester music legends James have just revealed a massive hometown show here in the city centre as part of a landmark domestic arena tour.
Daisy bucket hats at the ready.
James is arguably the epitome of what it is to be the understated, underdog British band; they’ve gone about the business of making quality music somewhat quietly for several decades now, but they’ve had a fresh wave of interest over the past year or so
Having opened up for the likes of Catfish and the Bottlemen’s comeback shows, not to mention playing multiple big festival slots in recent months alone, they’ve now announced a huge run of UK arena shows – and nowhere does a James crowd quite like us Mancs.
Details have been announced for our 2026 UK arena tour, and we’re delighted to be joined by very special guests @dovesmusicblog with tickets going on general sale this Friday at 9:30am. Access the ticket pre-sale on Wednesday via our official store: https://t.co/DwpGrAUESZ NBL x pic.twitter.com/A4CWVpCooL
Announced as part of the celebrations around their Nothing But Love ‘best of’ LP, which pulls tracks from James’ whopping 18 studio albums, the new run of UK arena shows in 2026 follows on from numerous noteworthy shows this calendar year.
In addition to the aforementioned outdoor gigs, like their stunning sold-out night at The Piece Hall in Halifax – not too far from frontman Tim Booth’s hometown in Yorkshire – the indie veterans also celebrated a huge landmark in 2025.
Surpassing the milestone of 40 years as a band, with a lineup that’s remained largely intact and only really grown in terms of live session players and touring bandmates.
The new “definitive” greatest hits record also includes two brand-new songs in ‘Wake Up Superman’ and ‘Hallelujah Anyhow’, both of which are produced by Leo Abrahams, who worked with the band on their long-awaited number one album Yummy in 2024 – a feat loooong overdue if you ask us.
As evidenced by the sheer amount of new material they continue to put out and the almost non-stop touring, they remain one of the most prolific artists in the country. FACT.
You can see the rest of James’ upcoming tour dates, including a healthy number of Northern stops in the likes of Liverpool, Leeds and more.
James UK arena tour dates 2026
Fri 2 Birmingham Utilita Arena
Sat 4 Leeds First Direct Bank Arena
Tues 7 Aberdeen P&J Live
Wed 8 Glasgow OVO Hydro
Fri 10 Newcastle Utilita Arena
Sat 11 Liverpool M&S Bank Arena
Mon 13 Cardiff Utilita Arena
Tues 14 Nottingham Motorpoint Arena
Fri 17 London The O2
Sat 18 Manchester Co-op Live
With James returning to Manchester for their Co-op Live arena debut next April, along with a sensational support slot from fellow local legends, Doves (I know, how lucky are you lot?!), you can bank on this one selling out quickly.
General admission goes on sale this Friday, 10 October at 9:30am, so you’d better be ready to grab yours in a flash.
You can find the ticket link HERE, and we’ll see you in the crowd for a good ol’ singalong.
Featured Images — Ehud Lazin/Press shots (supplied)
Trending
Electronic icons Kraftwerk announce first Manchester gig since 2017
Danny Jones
Pioneering German band Kraftwerk have announced their first UK tour since 2017, with fans having to wait almost a decade for another Manchester gig.
Thankfully, they’ll be heading back down the Autobahn and across the channel for a return to our shores soon enough with a long-awaited list of British and Irish live dates.
Kraftwerk remains one of the most groundbreaking groups in the electronic scene to this day, having paved the way for generations of new artists to keep experimenting with the genre in the 50+ years since their formation.
Heading back to Manchester early next year, die-hards will no doubt snap these tickets faster than you can say ‘Das Model’.
For anyone unaware of these veritable legends of electronica and the world of alternative/Euro-synth pop, Kraftwerk formed all the way back in 1970 and went on to shape the modern music industry, bridging the gap between music and the digital age.
Best known for tracks like ‘Computer Love’, ‘The Robots’, ‘Pocket Calculator’ and the aforementioned on named after the national motorway network, they spearheaded futurism in the musical landscape from the outset.
It seems only fitting, therefore, that their upcoming highly anticipated return to the UK comes as part of their ‘Multimedia’ tour.
While they have played a number of live shows all over the globe this year, including an extensive run in the US, next spring will be our domestic visit from Kraftwerk in nine long years.
Credit: Press shot (supplied)
You can see the full list of UK and Ireland tour dates – including a handful of Northern gigs – down below:
Spanning a total of 15 UK dates, as you can see, there will also be tickets to see Kraftwerk nearby in the likes of Liverpool and with our mates over in Sheffield.
Kraftwerk legend Ralf Hütter famously played a set inside our city’s velodrome at the National Cycling Centre for Manchester International Festival (MIF) back in 2009, and has collaborated with the event on multiple ocassions.
In fact, that very performance was seen as a turning point for MIF, so the Manc Kraftwerk connection speaks for itself; O2 members can obviously get pre-sale, but general admission tickets go live from 9am this Friday, 10 October.
Emily Sergeant -
9th December 2020 
