Police and officials are continuing to urgently remind the public to remain vigilant in the wake of an ongoing coronavirus (COVID-19) vaccine text message scam.
The organisation reported that it has received evidence of fraudulent messages being sent to the public informing them that a dose of the new COVID-19 vaccine is available to them.
People are being sent a text message claiming to be from the NHS which informs the recipient that: “We have identified that you are eligible to apply for your vaccine.” and the message ends with a link to a bogus website mocked up to look like a legitimate NHS platform.
The website requests personal details, including name and address, and most-concerningly asks for banking details, which are supposedly for verification.
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Remember, the vaccine is only available on the @NHSuk and is free of charge.
If you receive an email, text message or phone call purporting to be from the NHS and you are asked to provide financial details, or pay for the vaccine, this is a scam #coronavirusfraudspic.twitter.com/7YnDXGd2Zi
The CTSI has confirmed that this is the latest in a series of scams themed around the pandemic in circulation since last March.
With the UK vaccine rollout now underway, scammers have modified their hacking attempts to consider this new development, with such phoney messages first being reported at the end of December by people living on the Western Isles of Scotland, and leading the NHS on the Isles to inform the public that: “Health Boards will never ask for any details about your bank account.”
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This scam is by no means limited to the region though, and people throughout the UK are warned that they may receive similar messages.
CTSI / AP
Speaking on the rise of the scam, Katherine Hart – Lead Officer at CTSI – said: “I have been tracking and warning the public about COVID-19-related scams since the beginning of the pandemic, and at every stage of response, unscrupulous individuals have modified their campaigns to defraud the public.
“The vaccine brings great hope for an end to the pandemic and lockdowns, but some only wish to create even further misery by defrauding others.
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“The NHS will never ask you for banking details, passwords, or PIN numbers and these should serve as instant red flags.
“Do not provide any information to the scammers, but please also report suspicious messages to Action Fraud, or if in Scotland, Police Scotland, as this provides intelligence and assists authorities in combating scams.”
Greater Manchester Police has also issued a warning to local residents regarding the issue on social media this week, confirming that: “Fake NHS text has been circulating telling people that they’re eligible to apply for the COVID-19 vaccine.
“Do not click on links in unknown texts [and] never give out your personal details.”
#ScamAlert | A fake NHS text has been circulating telling people that they're eligible to apply for the COVID-19 vaccine. ❌ Do not click on links in unknown texts ❌ Never give out your personal details Report to Action Fraud on 0300 123 2040 or https://t.co/2hu3W1PrwJpic.twitter.com/AmJ8LE2Sb8
Action Fraud – the UK’s national reporting service for fraud and financially motivated cyber crime – has also confirmed this week that it is continuing to receive “a high volume of reports about fake coronavirus vaccination emails and texts”.
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A total of 1,166 vaccine-related scam emails were reported over 24 hours.
⚠️ We continue to receive a high volume of reports about fake coronavirus vaccination emails and texts.
You can report suspicious messages to Action Fraud here, or call – 0300 123 2040.
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UK’s best and worst parcel delivery companies named following new research
Emily Sergeant
Some eye-opening new research has revealed the best and worst parcel delivery companies in the UK ahead of Christmas.
With the festive season fast approaching and many already in the process of Christmas shopping, Citizens Advice has released its annual parcel league tables, ranking the UK’s five major delivery companies in order from best to worst based on their overall performance.
From chasing missing parcels, and battling arduous complaints systems, to even having accessibility requests ignored, Citizens Advice found through its latest research that more than a third (37%) faced issues with their most recent delivery – which works out to roughly around 15 million people, a new record.
The research – which was carried out in a ‘snapshot’ one-month period – reveals that the rate of parcel problems remains at the highest levels seen in half a decade.
Now in its fifth year, the charity’s league table looks at the top five delivery companies by parcel volume and measures their performance against criteria to determine who is the best.
The criteria each company is measured against includes customer service, delivery problems, and how well they meet accessibility needs, such as people needing louder knocking or longer to answer the door.
This year’s parcel league table shows Royal Mail scored the highest with 3.25 out of five stars overall, while Yodel slips to the bottom with just two out of five stars.
UK’s top 5 parcel delivery companies
Royal Mail – 3.25 out of 5 stars
Amazon Logistics – 3 out of 5 stars
DPD – 2.5 out of 5 stars
Evri – 2.5 out of 5 stars
Yodel – 2 out of 5 stars
Citizens Advice found through its new research that accessibility was the worst performing area overall, and this is despite Ofcom’s new condition requiring firms to give disabled consumers the opportunity to report their accessibility needs.
There was also customer service failures, with almost half (47%) of the people who had a problem with their initial delivery going on to have further issues trying to resolve the problem.
Research found that the most common problems customers faced with their last delivery include the driver leaving before they had time to get to the door (29%), their parcel being left in an insecure location (24%), and parcels arriving late (24%).
The UK’s best and worst parcel delivery companies have been named / Credit: Evri (Press Picture)
“Ofcom has passed the parcel of responsibility for long enough,” commented Dame Clare Moriarty, who is the Chief Executive of Citizens Advice.
“We’ve been doing the work of the regulator for five years now by holding parcel companies to account and speaking up for consumers who are bearing the brunt of persistently poor service.
“Our league table has tracked parcel problems from warehouse to doorstep. We continue to see millions of people chasing lost parcels, having their accessibility needs ignored and hitting a brick wall when they try to complain.
“The question now is whether the regulator will take tougher action to improve the parcel market once and for all.”
Featured Image – Amazon (Press Picture)
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Tesco unveils Britain’s favourite Christmas meal deal – is yours on here?
Thomas Melia
Supermarket giant Tesco has announced brand-new data revealing Britain’s favourite Christmas meal deals.
But has yours made the cut?
Of course, Christmas is famed for its food, especially the Christmas dinner, but nowadays, the days leading up to the big day have also become filled with foodie feasts, and nothing proves this more than the popularity of the Christmas meal deal – something which Tesco, arguably, knows how to do better than anyone else.
Tesco has been actively tracking the nation’s everyday eating trends all year long, and now that the festive season’s here, shoppers favourite Christmas meal deals have been announced.
It seems meal deal lovers are eager to get into the Christmas spirit, with the best-selling main being the Tesco Turkey and Trimmings Sandwich.
Tesco has unveiled Britain’s favourite festive meal deal / Credit: Tesco plc | The Manc Group
This roast dinner-inspiredbutty has been purchased over 2.5 million times between October and December 2024, and it was so popular, in fact, that it was chosen almost three times as often as this year’s runner up – Tesco Jingle Brie Sandwich.
To pair with this much-loved sandwich is the classic Mccoy’s Flame Grilled Steak Crisps, which are championing the snack category overtaking last year’s champion, Egg Protein Pot, which finished third this year.
And if you’re wondering what beverage Brits are pairing with their lunchtime combinations, it’s none other than Coca-Cola 500ml.
This will come as no surprise to any avid meal deal fans, as this drink has worn the crown as the nation’s favourite drink, not just during Christmas but the whole of 2024 itself.
Tesco top 10 festive meal deal mains (October – December 2024)
1.
Tesco Turkey & Trimmings Sandwich
2.
Tesco Jingle Brie Sandwich
3.
Tesco Yuletide Half ‘N’ Half Sandwich
4.
Tesco Christmas Wrapped Up
5.
Tesco Festive Chicken & Trimmings Sub
6.
Tesco Ho-Ho-Hog Wrap
7.
The Gym Kitchen Chicken Bacon & Stuffing Sandwich
8.
Tesco Cracking Currywurst Sub
9.
Tesco Finest Festive Chicken & Bacon with Gravy Mayonnaise Dip
“Turkey isn’t just for the big day, our customers love bringing festive flavours to their lunchtimes even as early as October,” commented Sarah Bryer, who is the Product Development Manager for Tesco Meal Deal.
“With the crowd-pleasing Turkey and Trimmings Sandwich back again, this year’s line-up of Meal Deal mains has something to suit both traditionalists and those looking for something new with the addition of our Honey Ham, Red Leicester and Festive Chutney Sandwich, Finest Brie and Bacon Brioche Bagel, and Tesco Plant Chef Festive Feast Wrap.“