The penguins at Blackpool Zoo are now settling into their new home after its undergone an impressive £100,000 refurbishment.
Or, as the zoo has comically put it, they’re ready to “net fish and chill”.
The improvement works on the newly-named ‘Penguin Cove’ down at the Lancashire-based zoo – which opened in 1972, and is now home to over 1,000 mammals, birds, reptiles, and invertebrates – started back in January when the colony of penguins was temporarily relocated so their specially-designed facility could take shape.
Blackpool Zoo is home to the UK’s only collection of Magellanic penguins – a South American penguin named after Portuguese explorer Ferdinand Magellan, who first spotted them in 1520, and who originate from coastal Patagonia, Chile, and the Falkland Islands.
The penguin colony arrived at the zoo in 2009 as part of the ‘Active Oceans Arena’ development.
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The £100,000 refurb of the colony’s living facility includes a brand-new beach – which is eight-times bigger than the previous one – made with sand from an estuary on the River Mersey, and coming complete with more nest boxes for mating pairs.
Blackpool Zoo’s penguins move into new home with a beach and pool after £100k refurb / Credit: Blackpool Zoo
The pool has also had an overhaul, and now includes a state-of-the-art lining and a net cover across the whole area to help to protect the animals from bird flu.
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Thanks to the new refurb, visitors see the cute aquatic birds in their new habitats much better than they could before, as there’s a new extended walkway that goes all the way round the beach and pool, and there’s also lots of new planting that provides natural shading.
Luke Forster, Deputy Team Manager on the Birds and Events Section at Blackpool Zoo, designed the new facility and oversaw the entire project.
“We are thrilled to be reopening our improved and extended facility,” Luke said.
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“The penguins moved to the new beach over Easter but this week we finished and opened their new pool, which marks the completion of the fabulous new Penguin Cove. This investment will make a real difference for the residents, the staff and our many penguin super fans and there is plenty of room for the colony to grow, which is great as they are a real zoo favourite.
“We’re hoping the additional nest boxes will lead to lots of fluffy little new arrivals and the new netting will help to protect the penguins from bird flu, which has been particularly bad this year.”
On top of the new penguin facility, now that the national restrictions on birds have been lifted, Blackpool Zoo says it’s “delighted” to have been able to reopen its World of Wings walk-through, and is also getting ready to reopen its Rainbow Landings exhibit.
The World of Wings is now open seven days a week, while Rainbow Landings on weekends and Bank Holidays from next Saturday 29 April, and then every day from Saturday 27 May.
Featured Image – Blackpool Zoo
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UK’s best and worst parcel delivery companies named following new research
Emily Sergeant
Some eye-opening new research has revealed the best and worst parcel delivery companies in the UK ahead of Christmas.
With the festive season fast approaching and many already in the process of Christmas shopping, Citizens Advice has released its annual parcel league tables, ranking the UK’s five major delivery companies in order from best to worst based on their overall performance.
From chasing missing parcels, and battling arduous complaints systems, to even having accessibility requests ignored, Citizens Advice found through its latest research that more than a third (37%) faced issues with their most recent delivery – which works out to roughly around 15 million people, a new record.
The research – which was carried out in a ‘snapshot’ one-month period – reveals that the rate of parcel problems remains at the highest levels seen in half a decade.
Now in its fifth year, the charity’s league table looks at the top five delivery companies by parcel volume and measures their performance against criteria to determine who is the best.
The criteria each company is measured against includes customer service, delivery problems, and how well they meet accessibility needs, such as people needing louder knocking or longer to answer the door.
This year’s parcel league table shows Royal Mail scored the highest with 3.25 out of five stars overall, while Yodel slips to the bottom with just two out of five stars.
UK’s top 5 parcel delivery companies
Royal Mail – 3.25 out of 5 stars
Amazon Logistics – 3 out of 5 stars
DPD – 2.5 out of 5 stars
Evri – 2.5 out of 5 stars
Yodel – 2 out of 5 stars
Citizens Advice found through its new research that accessibility was the worst performing area overall, and this is despite Ofcom’s new condition requiring firms to give disabled consumers the opportunity to report their accessibility needs.
There was also customer service failures, with almost half (47%) of the people who had a problem with their initial delivery going on to have further issues trying to resolve the problem.
Research found that the most common problems customers faced with their last delivery include the driver leaving before they had time to get to the door (29%), their parcel being left in an insecure location (24%), and parcels arriving late (24%).
The UK’s best and worst parcel delivery companies have been named / Credit: Evri (Press Picture)
“Ofcom has passed the parcel of responsibility for long enough,” commented Dame Clare Moriarty, who is the Chief Executive of Citizens Advice.
“We’ve been doing the work of the regulator for five years now by holding parcel companies to account and speaking up for consumers who are bearing the brunt of persistently poor service.
“Our league table has tracked parcel problems from warehouse to doorstep. We continue to see millions of people chasing lost parcels, having their accessibility needs ignored and hitting a brick wall when they try to complain.
“The question now is whether the regulator will take tougher action to improve the parcel market once and for all.”
Featured Image – Amazon (Press Picture)
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Tesco unveils Britain’s favourite Christmas meal deal – is yours on here?
Thomas Melia
Supermarket giant Tesco has announced brand-new data revealing Britain’s favourite Christmas meal deals.
But has yours made the cut?
Of course, Christmas is famed for its food, especially the Christmas dinner, but nowadays, the days leading up to the big day have also become filled with foodie feasts, and nothing proves this more than the popularity of the Christmas meal deal – something which Tesco, arguably, knows how to do better than anyone else.
Tesco has been actively tracking the nation’s everyday eating trends all year long, and now that the festive season’s here, shoppers favourite Christmas meal deals have been announced.
It seems meal deal lovers are eager to get into the Christmas spirit, with the best-selling main being the Tesco Turkey and Trimmings Sandwich.
Tesco has unveiled Britain’s favourite festive meal deal / Credit: Tesco plc | The Manc Group
This roast dinner-inspiredbutty has been purchased over 2.5 million times between October and December 2024, and it was so popular, in fact, that it was chosen almost three times as often as this year’s runner up – Tesco Jingle Brie Sandwich.
To pair with this much-loved sandwich is the classic Mccoy’s Flame Grilled Steak Crisps, which are championing the snack category overtaking last year’s champion, Egg Protein Pot, which finished third this year.
And if you’re wondering what beverage Brits are pairing with their lunchtime combinations, it’s none other than Coca-Cola 500ml.
This will come as no surprise to any avid meal deal fans, as this drink has worn the crown as the nation’s favourite drink, not just during Christmas but the whole of 2024 itself.
Tesco top 10 festive meal deal mains (October – December 2024)
1.
Tesco Turkey & Trimmings Sandwich
2.
Tesco Jingle Brie Sandwich
3.
Tesco Yuletide Half ‘N’ Half Sandwich
4.
Tesco Christmas Wrapped Up
5.
Tesco Festive Chicken & Trimmings Sub
6.
Tesco Ho-Ho-Hog Wrap
7.
The Gym Kitchen Chicken Bacon & Stuffing Sandwich
8.
Tesco Cracking Currywurst Sub
9.
Tesco Finest Festive Chicken & Bacon with Gravy Mayonnaise Dip
“Turkey isn’t just for the big day, our customers love bringing festive flavours to their lunchtimes even as early as October,” commented Sarah Bryer, who is the Product Development Manager for Tesco Meal Deal.
“With the crowd-pleasing Turkey and Trimmings Sandwich back again, this year’s line-up of Meal Deal mains has something to suit both traditionalists and those looking for something new with the addition of our Honey Ham, Red Leicester and Festive Chutney Sandwich, Finest Brie and Bacon Brioche Bagel, and Tesco Plant Chef Festive Feast Wrap.“
Emily Sergeant -
21st April 2023 
