Gooey, easily one of Manchester’s busiest bakeries and brunch spots, has clapped back at a negative review on TikTok with a refreshingly honest statement.
The local business shot to fame initially with its chunky, gooey cookies, but has since expanded from its hatch to have its very own cafe, famed for its enormous French toasts and its sandwiches made with baked-in-house Shokupan bread.
Generally, Gooey gets an incredibly good rap, with queues that speak for themselves stretching from its doors down High Street.
But one TikToker has shared a less favourable video review of the business, slamming it as ‘one of the most disappointing food experiences I’ve ever had in my life’.
The reviewer in question specialises in finding places you could eat comfortably as a solo diner, and ranked Gooey an overall 8/10 – but slated the food at a 2/10.
ADVERTISEMENT
And now Gooey has shared their side of things, defending themselves against the reviewer’s claims that the food is ‘expensive’ and ‘tastes like it could have been made at Greggs’.
“Not everyone is going to like what you do and that is absolutely fair enough,” they wrote in a statement.
ADVERTISEMENT
Gooey continued: “We’re not usually in the business of responding to negative reviews.
Gooey clapped back at the review that said its sandwiches were ‘too expensive’
“What has made us respond to this review is how often I’m seeing local businesses like ours targeted on costs.”
The cafe then justified the £10.90 cost for a bacon and egg sandwich, pointing out the bacon is cured in-house and cut thick every day by hand; the bread is also baked in-house daily; even the ketchup and brown sauce are made from scratch.
ADVERTISEMENT
“With all that said, yes, we do have to charge more than you would pay for a bacon butty at Greggs.
“Listen, I understand this criticism. I used to get a bacon and egg butty before college for £1.95 from my local butty shop.
“We cannot do that here. We are paying Manchester City Centre rent. We employ a team of chefs, bakers, front of house, and more.
“And we are trying to make the best version of a bacon sandwich that we could.”
Chunky cookies at GooeyThe Gooey French toast that the review claimed was ‘too sweet’
As for the complaints that the French toast is ‘too sweet’, Gooey clapped back: “Yes, our French Toast is sweet. It’s filled with dulce de leche and topped with maple syrup.
ADVERTISEMENT
“We personally love it and it’s our most popular item but if you don’t like sweet things, you might not like it!”
Finally, in defence of rising prices across the hospitality industry, they signed off with this brilliant piece of insight.
“Every single independent cafe, restaurant and bar across this country is charging more than they would like to be doing for their dishes.
“In 99.99% of cases, this is not greed, or us being thick, or trying to rip people off. It is simply the only way to survive with the costs we are facing.
“Even then, many of us are struggling to make it work.”
ADVERTISEMENT
Anyone fancy meeting at Gooey for a bacon sandwich later then?
Viral chicken shop Wingstop is opening inside the Manchester Arndale
Daisy Jackson
Wingstop, the chicken shop famed for its vast range of wing flavours and sauces, is opening another spot in Manchester city centre.
The brand will be taking over the old Yo Sushi site in the Manchester Arndale, which shut down just last month.
It’ll mean there’ll be two Wingstop locations within a few minutes’ walk of each other, with another takeaway already well-established on Piccadilly Gardens.
Wingstop UKI has found viral fame with people taste-testing its wide range of hand-sauced chicken wing flavours, ranging from garlic parmesan all the way up to the eye-watering ‘Atomic’.
As well as chicken wings, it serves delicious tenders and burgers, all cooked to order.
There are also a range of sides, including loaded fries, sweet potato fries, and cajun fried corn, plus dips like ranch, honey mustard, and blue cheese.
Wingstop is also famed for its thick milkshakes – which are a necessity if you order your chicken down the spicier end of the scale.
Established in Texas in 1994, Wingstop rose rapidly to become one of the fastest-growing restaurant chains in the US.
The brand launched in the UK market in 2018, and into Ireland last year, and now operates more than 85 locations.
Wingstop is opening in Manchester Arndale
Wingstop will be moving into the 5,928 sq ft unit upstairs in Manchester Arndale, just opposite Next.
Scott Linard, Portfolio Manager for M&G Real Estate, said: “We are thrilled to welcome Wingstop to our vibrant F&B offer; an addition we’re sure will resonate with our younger visitors.
“With the additions of popular restaurant chains like Wingstop, coupled with the arrival of new retailers such as Arc’teryx, Alo Yoga, Pro:Direct and Sephora, we are strategically creating a destination where people across the North West and beyond want to spend their time.”
Steve Gray, Head of European Retail Asset Management at Global Mutual, said: “Wingstop will join Manchester Arndale’s varied F&B mix, including Popeyes, Sides, Hotel Chocolat, Joe & The Juice and Café Nero.
“In-demand operators like this help create energy and momentum that allows the brands across the scheme to thrive, driving increased footfall, longer dwell times and a more compelling offer for visitors.”
The best cheese tasting party in the North is BACK at a new Manchester venue
Danny Jones
That’s right, one of the biggest and best cheese tasting nights in the entire land is returning to Greater Manchester at a brand new city centre venue.
Not to be over-the-top, but this isn’t just another experience sampling possibly the greatest foodstuff on Earth, it’s a fully-fledged cheese-lovers’ party.
Some of you may have come across Homage2Fromage before, but for anyone unaware of the Yorkshire-born event, it started out as a monthly cheese tasting club and went on to expand across the dairy-adoring North at large.
Relaunching here in Manchester for 2026, all you lactose-intolerant people better watch, because Home2Fromage is coming back with a vengeance and heading to the Northern Quarter. Here’s how it went down the last time we visited one in Leeds:
Leeds, Sheffield, Harrogate, Manchester and who knows where else next.
Posting up in a relatively recent addition to NQ‘s bar and restaurant scene, The Faraday – a pub on Lever St that replaces the old Seven Sins back in October – it looks set to be an ideal venue for the regular evening series.
Homage2Fromage will be making its Manc return this month, and better still, they’re holding a cheeky little giveaway to sweeten the pot.
As in the deal, we mean – not the inevitable bowls full of olives, chutney, oil and various other dips…
To welcome this celebration of all things cheese coming back to Manchester city centre, they’re giving away a bunch of free tickets: 20 pairs in total.
Worth over £50 a piece for each twin set of tickets, you’d be a fool not to at least throw your hat in the ring for this one.
As you can see, the competition closes this Thursday, 19 February, ahead of the full relaunch party next week (Wed, 25 Feb), and all you have to do to enter is fill out this super quick survey.
It really is as simple as that; a few quick words are all that stand between you and a potential mountain of cheese and more.
You can find all you need to know about the event right HERE, and in case you haven’t popped into The Faraday just yet, see more down below.
It’s still somewhat early days, but we can see ourselves spending a fair bit of time in this up-and-coming Manchester watering hole, especially when there’s cheese nights involved.