Gooey, easily one of Manchester’s busiest bakeries and brunch spots, has clapped back at a negative review on TikTok with a refreshingly honest statement.
The local business shot to fame initially with its chunky, gooey cookies, but has since expanded from its hatch to have its very own cafe, famed for its enormous French toasts and its sandwiches made with baked-in-house Shokupan bread.
Generally, Gooey gets an incredibly good rap, with queues that speak for themselves stretching from its doors down High Street.
But one TikToker has shared a less favourable video review of the business, slamming it as ‘one of the most disappointing food experiences I’ve ever had in my life’.
The reviewer in question specialises in finding places you could eat comfortably as a solo diner, and ranked Gooey an overall 8/10 – but slated the food at a 2/10.
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And now Gooey has shared their side of things, defending themselves against the reviewer’s claims that the food is ‘expensive’ and ‘tastes like it could have been made at Greggs’.
“Not everyone is going to like what you do and that is absolutely fair enough,” they wrote in a statement.
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Gooey continued: “We’re not usually in the business of responding to negative reviews.
Gooey clapped back at the review that said its sandwiches were ‘too expensive’
“What has made us respond to this review is how often I’m seeing local businesses like ours targeted on costs.”
The cafe then justified the £10.90 cost for a bacon and egg sandwich, pointing out the bacon is cured in-house and cut thick every day by hand; the bread is also baked in-house daily; even the ketchup and brown sauce are made from scratch.
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“With all that said, yes, we do have to charge more than you would pay for a bacon butty at Greggs.
“Listen, I understand this criticism. I used to get a bacon and egg butty before college for £1.95 from my local butty shop.
“We cannot do that here. We are paying Manchester City Centre rent. We employ a team of chefs, bakers, front of house, and more.
“And we are trying to make the best version of a bacon sandwich that we could.”
Chunky cookies at GooeyThe Gooey French toast that the review claimed was ‘too sweet’
As for the complaints that the French toast is ‘too sweet’, Gooey clapped back: “Yes, our French Toast is sweet. It’s filled with dulce de leche and topped with maple syrup.
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“We personally love it and it’s our most popular item but if you don’t like sweet things, you might not like it!”
Finally, in defence of rising prices across the hospitality industry, they signed off with this brilliant piece of insight.
“Every single independent cafe, restaurant and bar across this country is charging more than they would like to be doing for their dishes.
“In 99.99% of cases, this is not greed, or us being thick, or trying to rip people off. It is simply the only way to survive with the costs we are facing.
“Even then, many of us are struggling to make it work.”
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Anyone fancy meeting at Gooey for a bacon sandwich later then?
Chinatown restaurant issues CCTV appeal after customer literally RUNS away without paying
Daisy Jackson
Noodle Alley, a cosy restaurant in Chinatown, has shared CCTV footage of a customer literally running away with an unpaid bill.
The noodle bar is famed for its spicy dishes, hailing from co-owner Wendy Ren’s native Sichuan province.
It’s become a firm favourite in Manchester’s Chinatown since launching in 2023 – but the team have been left stung by a customer dine-and-dash this week.
And it’s the most literal case of a dine-and-dash we’ve ever seen, with CCTV footage shared by Noodle Alley showing the moment the customer sprints out the door, with impressive speed for a man in sliders.
The video also shows the staff chasing the runaway customer, to no avail.
In a heartfelt statement shared online, Noodle Alley said that ‘every meal matters’ when small businesses like theirs are struggling with rising costs.
They also said that the CCTV has been sent to the police in the hopes of catching the man.
In their full statement, Noodle Alley wrote: “Today, someone ran away from our restaurant without paying.
“This isn’t just about the money. Small independent businesses are already struggling with rising costs, and dealing with people who deliberately run away without paying makes it even harder.
“Every meal, every member of staff, and every genuine customer matters.
“Our team reacted immediately and tried to catch him, but he disappeared within seconds.
“We have a very clear CCTV image of the individual, and all the evidence has been passed to the relevant authorities.
“To everyone who chooses to support small independent businesses like ours, thank you. Your kindness and support help keep businesses like ours going.”
Massive rock, paper, scissors tournament with BIG pizza prizes takes over Trafford Centre this week
Emily Sergeant
A thousand free pizzas will be up for grabs to celebrate one of Greater Manchester’s newest restaurant openings this week.
That’s right – award-winning Neapolitan pizzeria Forbici is officially opening at the Trafford Centre.
From 11am until 12:30pm this Wednesday (5 August), Forbici will be giving away up to 1,000 full-sized pizzas, so visitors to the shopping centre will have the chance to taste what has recently been declared one of the best pizzas in the world without needing to spend a penny.
Following the opening of its first site on Cross Street in the city centre last year, before expanding over to Sheffield, this new 7,000-capacity Trafford Centre space at The Orient will be Forbici’s third restaurant in the UK and the second in Greater Manchester.
Crafted with signature three-generation ‘biga dough’, slow fermented to create a light, airy crust, alongside carefully sourced Italian ingredients, it’s no secret that Forbici offers some of the finest pizza in town.
Forbici is opening at the Trafford Centre this week / Credit: The Manc Group
And staying true to its name, every pizza is cut with scissors before being served.
The celebrations will then continue on Friday (August) as Forbici’s newest restaurant transforms into the home of Europe’s biggest Rock, Paper, Scissors tournament hosted by Manchester’s viral foodie content creator, Zack Hipps.
Across four sessions, you’ll have the chance to test your luck, speed, and strategy in a bid to be crowned champion – with tournaments taking place every hour from 11:30am.
Inspired by the pizzeria’s name, Forbici – which is, of course, the Italian word for ‘scissors’ – competitors will go head-to-head in fast paced knockout battles throughout the afternoon, with prizes up for grabs at every session and the winner of each game getting to take home a year’s supply of Forbici pizza.
There’ll also be a couple of exclusive local-themed pizza specials to celebrate the new opening too, including Forbici’s indulgent Manchester Tart pizza, and the Lancashire Hotpot pizza, which combines Fior di Latte, slow-cooked Lamb Ragù, and cracked black pepper on Forbici’s signature Biga base.
The Manchester special pizzas are also available at Forbici’s city centre restaurant as well, so you can feast wherever you find yourself.
Toni Dennan at Forbici said: “We’re incredibly excited to bring our innovative pizza craft to the Trafford Centre. To celebrate, we’re giving away 1,000 pizzas, inviting guests to experience Forbici on us.”
“Forbici is all about pushing pizza craft to new heights,” commented Forbici’s Toni Dennan. “Opening at Trafford Centre gives us the opportunity to share our passion for proper pizza with even more people.”
Simon Layton, who is the Centre Director at Trafford Centre, added: “We’re delighted to welcome Forbici to Trafford Centre, offering an innovative pizza concept to shoppers and leisure seekers alike. With a huge giveaway and exciting Rock, Paper Scissors tournament, Forbici’s opening week is not one to be missed and we look forward to welcoming customers down to the centre to celebrate its arrival.”
Forbici Trafford Centre is opening this Wednesday 5 August, and bookings are now live online here.
Daisy Jackson -
3rd September 2025 
