With most of us having spent at least some part of our adult lives in rented accommodation, it’s fairly common knowledge that landlords come in all sorts of different shapes and sizes, ranging from the “bit of a legend” types through those truly dislikeable, draconian monsters. If you’re a landlord, you may or may not be concerned with what your tenants think of you, but it certainly doesn’t do any harm to have them onside. After all, when it comes to timely rent payments, keeping properties in good condition and generally being well behaved, your tenants are much more likely to do all three if they think you’re a decent and fair character.
In the modern game, one of the most prominent distinctions between landlord types is that of the hands-on versus hands-off landlord. Being one over the other doesn’t necessarily make you a better or worse landlord, but one would suggest a hands-on approach will keep you immersed in your properties, engaged with what’s going on and more accessible to tenants, all of which are good things, generally speaking.
But what does a hands-on approach consist of, why might it benefit you and how can you enact it?
Defining hands-on versus hands-off
Your typical hands-on landlord makes a full-time job of their investment. Using this approach, you’ll generally want to be involved in every aspect of your property and wider investment, doing things like finding new properties, sourcing tenants, conducting viewings, collecting rent, dealing with property admin and being the point of contact for tenants. Naturally, a hands-on approach makes property investing and letting your 24/7 (not 9-5) job rather than just a side hustle, so it demands a significant commitment from you.
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Hands-off landlords, meanwhile, are more looking to reap the financial rewards of property ownership without dealing with the aggro of the administration behind it. This means handing the management of your properties over to a letting agent or property manager that’ll do all the hard stuff for you. It’s the route a lot of wealthier investors who use property investment as a side-project take, and for those without the time and energy to burn, it’s a pretty ideal solution.
The benefits of being a hands-on landlord
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So, why would you want those stresses and administrative duties on your plate if you can just palm them off onto someone else? A fair question, but one that has plenty of attractive answers:
Maximise profits: by handing over administrative duties to a letting agent or property manager, you will have to pay your dues. Doing all the graft yourself might make being a landlord your job rather than something on the side, but it does mean your margins will be much healthier for it.
Control and visibility: a lot can go on behind the curtain in property letting. Your tenants might be hiding damage from you, for example, or there might be a project or repair that your letting agent isn’t as proactive on as you’d like them to be. By taking a DIY approach, you’ll know exactly what’s going on in your properties at all times and be able to respond promptly and effectively without having to worry about any nasty surprises.
Enjoy a better relationship with your tenants: A hands-on approach means you are the point of contact for you tenants. That gives them a face to your name to work with and a more human approach that cuts out the middle man. Better communication between you and your tenants can only be a positive thing, and you might see they treat the property, and you, better for it.
Make it your passion: if you enjoy being a landlord over your current role, why not make it your job and your passion project? It’s a demanding line of work, but if you enjoy it, then taking it on full time, along with all the other benefits that come with it, is a sound move.
What you’ll need
If you’ve bought into the hands-on sell, the next step is to think about what you need to effectively carry out the role. That includes:
Being able to fully commit to the role and efficiently carry out your duties.
The desire and understanding to deliver a reliable, respectful and business minded service to your tenants.
A full understanding of your responsibilities in absence of a letting partner.
A full understanding of the legalities attached to property management.
An appropriate skillset to carry out maintenance tasks within your properties – and knowing when to call for professional help.
If all of the above hasn’t put you off the idea of becoming more involved with your property portfolio, then a hands-on approach might well be for you. If not, the hands-off, stress-free approach is always there. Just remember, whatever path you choose – it’s always better to be legendary than loathsome.
Business
Family-run Greater Manchester business calls out customers for punching cakes
Thomas Melia
A well-known independent Greater Manchester business has taken to social media to call out customers who were caught on CCTV punching their cakes.
Known for everything from cakes and pastries to hot baked goods and custom chocolate designs, Slattery’s in Whitefield has been serving up their gorgeous cake and chocolate creations for over 50 years, all while keeping the business family-run.
Unfortunately, the reason they’re receiving lots of attention at the minute is due to two customers resorting to violence on their pre-packaged sweet-treat products.
The social media account for this Greater Manchester chocolatier has uploaded two images which show the outcome of the fatal blows which struck two of their Victoria Sponge cakes.
Although this punch may have cost them the price of two of their delicious traybakes, later on in the post, Slattery’s issues a big thanks to “All the wonderful families who’ve visited so far this summer.”
“We know cake can be exciting, but a gentle reminder that little bakers should remain under adult supervision at all times – Thank you.”
This third-generation family-run “chocolate wonderland” has brought a smile to many locals’ and tourists’ faces alike with their wide variety of unique-shaped chocolate bars, lollies, grab bags and more.
All throughout 2021, Slattery’s were serving up their moreish Slattery’s Chocolate Lockdown Platters consisting of shortbread, brownies, fudge, pretzels, marshmallows and Oreos, helping Mancs continue to get our sugary fix even during one of the country’s toughest times.
Just look at them – they do the lord’s work:
Slattery’s chocolate shop and bakery has called out customers on social media for punching their pre-packaged cakes / Credit: The Manc Group
As well as attracting visitors with its grand three-storey bakery and chocolate shop, Slattery’s also has its very own restaurant, Mason’s Dining Room, where people flock to attempt the ‘Chocolate Challenge’.
To win, two chocoholics must team up to finish an American-style chocolate fudge cake with chocolate ice cream, a portion of fresh cream and two chocolate pots filled with liquid chocolate sauce – oh and two delicious hot chocolate drinks too.
Any sweet tooth successor will bag themselves one of Slattery’s chocolate medals and a box of handmade chocolates too – in case you needed chocolate anymore.
Lastly, anyone after supporting this Greater Manchester sweet-treat provider can find the chocolatier and cake makers on 197 Bury New Road in Whitefield or via Slattery’s official website HERE.
Featured Images – The Manc Group/Slattery’s (via Instagram)
Business
Plans to build tower next to Manchester’s historic Britons Protection pub scrapped
Danny Jones
Punters, rejoice: plans to build a large apartment tower next to Manchester’s Britons Protection pub have reportedly been scrapped after a long, drawn-out process and widespread protests.
What a relief.
One of the city’s oldest boozers, the Britons Protection was due to be dwarfed by a large development reaching 26 storeys tall, which not only would have encroached on the cultural landmark and storied watering hole, but also blocked out its popular beer garden to the rear.
We’ve seen a similar loss of outdoor drinking space with the recent St Michael’s development, which has essentially removed the equally historic Sir Ralph Abercromby pub – though it is at least getting a refurb – but in truth, the ‘Protect the Protection’ fight has been going on much longer.
As per a notice published on Manchester City Council’s website this week, it now appears that the plans for 72 new flats have been cancelled, with developers Arrowsmith Management having officially withdrawn their application.
Run by Bahraini businessman Mohamed Abbas Haji, the company is now said to be reassessing its options for the ‘Apex Tower’ proposals.
Speaking to the BBC, Mark Brennan – who took over the pub back in January 2025 – said: “I’m quite happy to be honest, a lot of people say the pub might be busier with more people about, but that doesn’t necessarily translate to people coming in here.”
“It would have looked horrendous… It’s Grade II-listed, so the pub should always be here. It wouldn’t have been a good look, having a big ugly building on top of our building.”
Countless Mancunians have echoed the sentiment over the past few years, with appeals dating back to post-pandemic and a big awareness push in 2021.
Standing for more than two centuries and holding countless awards, it was never going to go quietly.
It also happens to be quite comfortably on our list of the cosiest pubs in Manchester and has been since day dot.
Anyone who’s been in will know the sense of a warm welcome the place always puts out, and we’re overjoyed to hear that years of petitions and campaigning to save it have paid off.
These stories don’t always end with the right outcome (not often enough, anyway), so we’ll definitely be raising a glass to the Britons Protected this weekend.
Unfortunately, we do still have some other sad news from the hospitality sector, as our oldest Manc publican has passed away at a fellow favourite pub.
The Manc -
1st February 2021 
