The much talked-about diner where staff are deliberately rude to customers is on a recruitment drive.
Karen’s Diner is set to open in Manchester next month after making the move over from Australia.
The American-style interactive diner promises terrible customer service and urges its customers to ‘complain until the cows come home because we literally don’t care’.
A branch has already opened in Sheffield, where customers are greeted with stares and swears, forced to parade around the room undertaking challenges, and treated like a total inconvenience.
Staff at Karen’s Diner in Sheffield. Credit: The Manc Group
And now Karen’s Diner is hiring some more sassy staff to join the team ahead of its Manchester opening.
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Successful applicants will get to take part in the concept that’s a complete departure from the normal forced politeness in hospitality settings.
They’re recruiting managers, supervisors, and bar and floor Karens.
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Karen’s Diner is hiring staff.
Several people already seem keen to join, with more than 1600 comments on the recruitment post already.
One person tagged in a friend saying: “You have the perfect customer service for this.”
Another commented: “Maybe this is the job i’m supposed to be in.”
Someone else said: “Literally found the perfect career change for us.”
To apply to work at Karen’s Diner, you can email your CV to [email protected].
You can also book your table at Karen’s Diner Manchester here.
Featured image: The Manc Group
Eats
Inside Great Northern Market, the huge new food hall at Manchester Airport T2
Daisy Jackson
There’s a brand-new food hall in Manchester, and you won’t believe where this beauty is… it’s only at Manchester Airport (!).
The food hall craze has travelled all the way to Terminal 2, bringing a whole host of kitchens for you to enjoy before your flight.
You can tuck in to everything from full breakfasts and brunches (with the obligatory 7am pint, because time isn’t real in an airport), to burgers and street food.
Essentially, you can travel around the world before you’ve even boarded the plane.
It’s all part of the terminal’s wider £1.3bn transformation, which now includes a first-of-its-kind market hall-style food and drink offering, with six kitchens around a central dining area, plus a Gooey kiosk and a takeaway hatch.
Behind the scenes, Great Northern Market is powered by a community of Northern talent. All menus have been crafted by Manchester-born executive chef Amy Tomkinson.
Here are all the new traders who have moved in to the Great Northern Market.
Gooey
This one surely needs no introduction – Gooey is one of Manchester’s top (and most popular) bakeries, famed for its chunky cookies, fluffy doughnuts, and cinnamon buns.
It’s the first thing you’ll see as you enter the Great Northern Market, a pretty tiled kiosk with its signature neon sign overhead.
As well as fresh bakes and their limited-edition specials, this is the spot to grab a pre-flight coffee too.
La Casita
This Mexican street food spot has been created with the help of Madre’s Sam Grainger, and is serving a menu of burritos, loaded nachos, and salads.
A highlight is the beef birria nachos – authentic Mexican corn tacos loaded up with refried beans, pink pickled onions, guacamole, cheese sauce, salsa norteña and jalapeños.
Nashville Hot House
There’s another local name involved with Nashville Hot House – Yard & Coop have brought their fried chicken prowess to Manchester Airport.
At the Great Northern Market, you’ll find classic buttermilk chicken burgers, a spicy little K-pop thigh burger, and chicken tenders.
There’s also salt and pepper loaded fries and absolutely loads of different dips.
Napoli Street Pizza
There’s been a real lack of pre-holiday pizza at Manchester Airport until now.
Napoli Street Pizza makes its Neapolitan pizzas using a a 55% hydration method, and a biga dough that is fermented and used to create the dough daily.
There are loads of different flavours to choose from, like a hot honey and pepperoni, plus flatbreads, Caesar salads, and more.
Kouzina
Kouzina is importing flatbreads from Greece for the most authentic possible souvlaki experience, like a lamb kofta souvlaki with chopped tomatoes, pink pickled onions, cucumber, zhoug, tahini, garlic mayo, and coriander.
You can also order big salads here, mezze platters, halloumi fries, and flatbreads with dips.
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You’ll feel like your in Santorini before you’ve even stepped on the plane (… okay, that might be a stretch).
Black Iron Grill
Smash burgers and skin-on fries are up for grabs at this next Great Northern Market trader, Black Iron Grill.
These burgers are served in glazed brioche buns, with melt-in-your-mouth beef patties topped with a number of different options.
You can also order a side of mac and cheese or some filthy fries loaded with crispy bacon bits, crispy shallots, and garlic mayonnaise.
Palms Cafe
Last but not least – and definitely not something we thought we’d ever see in Manchester Airport – is Palms Cafe.
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They’re whipping up big bowls of ramen, and other noodle dishes, with toppings like satay chicken, sweet chilli king prawn, crispy tofu, pulled Korean beef, crispy fried chicken, and miso roasted sweet potato.
Noodles include hearty ramens, katsu curries, Pad Thai, and sides like prawn crackers.
Michelin-recommended Greater Manchester restaurant announces imminent closure
Daisy Jackson
A neighbourhood restaurant in Greater Manchester has announced its imminent closure, in a real blow for the local food scene
Restaurant Orme, a restaurant in Urmston that had made its way into the prestigious Michelin Guide, notified followers that with ‘great sadness’ they are intending to sell the business.
In their statements the team acknowledged the ‘significant economic pressures’ facing the restaurant industry, writing: “We find an increasing disparity between perceived value and the true cost of operations, rendering long-term sustainability unfeasible.”
But they also detailed that a break in their lease has allowed them to ‘thoughtfully consider’ their circumstances and make the ‘right choice for our growing families’.
The business was founded and operated by a trio of friends, Jack Fields, Tom Wilson, and Rachel Roberts.
Restaurant Orme has said that it can’t yet confirm its final date of service but has encouraged diners holding restaurant vouchers to make use of them in the coming months.
They also wrote: “It has been a pleasure serving this wonderful community and beyond. We have had so much to celebrate over the last three years and will cherish the memories and experiences we have shared.”
Restaurant Orme has been the subject of rave reviews and critical acclaim since launching in 2023, with the Good Food Guide writing that the team were delivering ‘ambitious food while staying true to its local roots’.
Michelin-recommended Greater Manchester restaurant announces imminent closure. Credit: Instagram, @littlemcrhouse
It described Restaurant Orme as a ‘youthful and breezily energetic’ restaurant with ‘lively but serious’ cooking.
And the Michelin Guide hailed it as a ‘pleasantly welcoming’ space with ‘appealing menus’.
Restaurant Orme wrote: “It is with great sadness that we announce our intention to sell the restaurant.
“It is well published that our industry is facing significant economic pressures. Addressing the real impact on trade, we find an increasing disparity between perceived value and the true cost of operations, rendering long-term sustainability unfeasible
“This has impacted our decision, however as we approach a break in our lease, we have been presented with an opportunity to thoughtfully consider our circumstances and reflect on what lies ahead. We need to make the right choice for our growing families, right now that means stability.
“As we navigate through this process, we can’t yet declare an official date of closure, therefore if you have exsiting vouchers with a valid expiry date, we urge you to book in within the next six months. New voucher sales have been suspended.
“It has been a pleasure serving this wonderful community and beyond. We have had so much to celebrate over the last three years and will cherish the memories and experiences we have shared.
“Thank you for everything. We will keep you posted when we have clarity on our final farewell.
“Don’t be sad it’s over, be happy it happened!”
And that’s further proof that even the best-loved, most critically-acclaimed neighbourhood restaurants just can’t make the figures stack up in the current climate.