A diner has opened in Sheffield where the staff are rude to you, and you’re encouraged to be rude back – and it won’t be long before Manchester gets its own taste of the Karen’s Diner experience.
The immersive pop-up dining experience has been exported from sunny Australia to the temperamental climes of the northwest.
It’s just landed in Sheffield ahead of a June opening in Prestwich – so, obviously, we had to take a trip over to see what it’s all about.
Full disclosure, if you’re mild-mannered and thinking of paying them a visit, brace yourself. Even writing this down is starting to give me the shakes again. I already knew it was going to be a bit full-on, but this was an ORDEAL – like the hospitality equivalent of being hazed.
Charming staff at Karen’s Diner. Credit: The Manc Group
It was also completely hilarious. You have to laugh, really, or you’d probably cry.
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‘Welcomed’ with hard, glaring stares, then shouted at for being late (which, to be fair, we were), we were led on a merry dance around the diner – circling tables four or five times – before the staff eventually showed us to our seats.
The diner itself looks like it’s been lifted straight from 1950s America, complete with checkered black and white tiles, red and white leather booths, and vinyl records pinned to the walls.
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There’s a predictably diner-esque menu of burgers and fries topped with American cheese that never quite seems to melt.
Spinning the wheel of shame at Karen’s Diner. Credit: The Manc Group
Throughout the hour we spent at Karen’s Diner – one of the longest hours of our lives – we were routinely humiliated: forced to spin a ‘wheel of shame’, do a fashion catwalk through the diner, drink ‘toilet shots’ or swirling Kahlua and Baileys, and wear customised paper hats that read ‘Vegan in Denial!’ and ‘Messy B*tch’ (they got that last one spot on for me, it has to be said).
We’re handed a colouring-in sheet and a handful of broken crayons, before our artwork is snatched away and torn to shreds before our eyes. The more talented creations – including one featuring a doodled penis – are pinned proudly to the walls.
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The toilet shots
With our customised hats
Our artwork being shredded
I ask for a napkin. It’s brought to the table, a corner torn off, and presented with a perfect ‘f*ck you’ smile.
A minute later, I ask for sauce. This is intentional – I want to be annoying, I want to see what they’ll do. My efforts are rewarded. The sauce arrives, along with napkins. I can’t believe my luck. Sauce and napkins for this messy b*tch? Perfect.
Not so much. The sauce is unceremoniously dumped, upside down, on the aforementioned napkin, then he promptly leaves. From there, it’s up to me to do what I want with it. Like any self-respecting sauce lover, I eat it off the napkin.
Image: The Manc Eats
As an ex-hospitality worker of some ten years or so, I myself have spent many years sullenly mouthing ‘f*ck off’ or some other insult under my breath at an annoying customer who’s taken things too far. It’s just a part of the job.
What I would’ve done in those days to work somewhere where I was not only able to shout it at their face, but be paid for the pleasure. In that regard, Karen’s Diner is a dream.
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Retail workers get it, hospitality workers get it. Sometimes the customer just isn’t right – and those customers, the really annoying ones, known in the industry as ‘Karens’, could do with a big telling-off.
Whether the people manning the tables at Karen’s Diner are actors, or incredibly disgruntled hospitality staff, we’re never too sure – either way, they never break character.
Every polite request of ours is greeted with a middle finger or an exaggerated eye roll, red baskets of burgers are dumped on the table with such force that all the fillings tumble out, and we’re so afraid to leave our seats that we have to wait for their backs to be turned to make a dash to the loo.
This is the place to go and get it – and when you’ve had enough, you’ll be bid farewell with a hearty ‘f*ck off’.
There are worse ways to spend a day than sitting around drinking wine – but at The Manchester Wine School, you can actually come away knowing what you’re talking about too.
The team here can talk you through the very basics up to the finer points of wine, so you can impress at your next dinner party or confidently pick up the heavy wine list on a date.
If you’re wondering what it’s like to go back to school as an adult, where the main subject is wine, let us fill you in (and fill your glass, while we’re at it).
We headed along to take on the WSET Level 1 Award in Wines, a one-day introduction to the world of wine designed specifically for people with little-to-no previous knowledge. So, thankfully, there’s absolutely no expectation that you’ll arrive knowing your Chardonnay from your Chablis.
The day takes you right back to basics, starting with how grapes are grown and what actually happens during the winemaking process. You learn how different climates affect grapes, how white, red and rosé wines are produced, and why all those little differences eventually have such a big impact on what ends up in your glass.
Then, obviously, comes the fun bit – drinking wine the tasting and pairing.
Rather than simply deciding whether you like something or not, you’re taught how to properly taste wine, looking at its appearance before moving onto aromas, sweetness, acidity, tannins, alcohol, body and flavours. Suddenly, swirling your glass and having a good sniff feels considerably less pretentious when you actually know what you’re looking for.
You’ll also get familiar with some of the big-name grapes – think Chardonnay, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Merlot and Pinot Noir – as well as wines like Champagne, Prosecco, Rioja, Chianti and Port.
There’s even a section on food pairing, explaining how things like sweetness, salt, acidity, fat and chilli can completely change the way a wine tastes.
It’s informative without feeling intimidating, and genuinely fascinating even if you’ve never taken wine particularly seriously before.
The day finishes with a 30-question multiple-choice exam, with 70% needed to pass – meaning you can leave not only considerably more knowledgeable about wine, but potentially with an internationally recognised WSET qualification under your belt too.
Whether you’re looking to gain knowledge to enhance your career or just want to have a fun afternoon finding a bit more out about what you do and don’t like, this is the course for you.
Tiny Stockport restaurant shares plea after 36 people fail to turn up for reservation
Daisy Jackson
Another local business has had to issue a plea to customers, after an enormous group booking failed to turn up for their reservation.
Casa De Casa in Heaton Moor has shared that a reservation for a whopping 36 guests no-showed over the August bank holiday weekend.
For this tapas bar and Mediterranean restaurant, that’s pretty much the capacity of the entire venue, left empty on what should be one of the busiest weekends of the year.
Casa De Casa said that they had spent time preparing food, sorting staffing, and making sure the restaurant was ready for the large group of 36.
But when ‘nobody showed up’, it left them with a ‘significant loss’.
They said: “We understand that plans can change, but please let us know if you can’t make your booking.
“A simple message can make a big difference.
“Thank you to everyone who continues to support us.”
Casa De Casa took to their Facebook page to share the tale of the ‘difficult night’, and have been flooded with messages of support since.
One person wrote: “That’s actually disgusting. You have a brilliant restaurant – fabulous food every time & top service. I’d happily pay a deposit & not be offended if asked for one.”
Another said: “Absolutely diabolical – I hope they’re reading comments on here and contact you to not only apologise but to pay you at least for the cost of the food. Shocking!”
And someone else posted: “Absolutely awful !!!! …. At least if there is a legit reason they ring and tell you !!!! Awful that you will have to ask now for a deposit on a big booking !!! Why are people so nasty ???? We love it here so keep on being fab xxx”
Georgina Pellant -
27th April 2022 
