A new campaign is being launched to stop no-shows at restaurants – which cost the hospitality sector a devastating £16bn per year.
Statistics show that 25 per cent of people who book tables online do not turn up for their reservations.
The new #NOMORENOSHOWS campaign, launching on Thursday (July 16) has been designed to halt this from happening as restaurants and bars struggle to get back on their feet.
Hospitality has had to make numerous sacrifices to reopen in the current climate, cutting capacity to ensure social distancing measures and serving limited menus with fewer staff.
According to hospitality recruitment consultancy, Sixty Eight People, just a small number of no shows may now be the difference between business success or failure.
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Antonia Lallement from Gusto Italian has joined forces with this organisation to unveil the #NOMORENOSHOWS campaign in Greater Manchester; aiming to spread awareness and change behaviour.
Abi Dunn, founder of Sixty Eight People, explained: “Our beloved hospitality industry is fighting for its life after the catastrophic events of the last three months. We are slowly getting back on our feet but let’s be blunt – with already reduced capacity we simply won’t survive if the current level of no shows continue.
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“British people tend to feel embarrassed about cancelling. We want to say it’s OK to cancel, in fact you’re helping us out! In no other area of business is it acceptable to renege on a contract in this way. We have to change the way people behave and the notion that no shows are acceptable.
“Greater Manchester is a metropolis of bars, dining, coffee hang outs, gastronomic delights and nights to remember. Please help them all stay open!”
The movement starts with a social media ‘thunderclap’ on Thursday 16 July at 10am and hopes to reach as many potential customers across the region as possible – making the process of cancelling tables in advance “as natural as leaving a tip for good service.”
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Hospitality leaders, operators and employees will be posting the #NOMORENOSHOWS tile on Instagram, calling on their own network of customers, family and friends to share the image, too.
The #NOMORENOSHOWS encourages customers to embrace a simple philosophy:
The campaign has already gained support from the region’s hospitality leaders, including CEO of Northern Restaurant & Bar Manchester, Thom Hetherington.
Thom said: “A ‘one-size fits all’ approach of deposits or similar won’t work for every restaurant, and the brilliance of this campaign is that it isn’t prescriptive, it leaves spaces for individual operators to put their own processes in place.
“‘No showing’ has to become socially and morally unacceptable behaviour amongst diners everywhere. It damages businesses and can cost peoples’ jobs, and no one should want to have that on their conscience.
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“With a large but close-knit hospitality industry, including some very powerful voices, I think Manchester is perfectly placed to lead the charge with a campaign for no more no shows.”
Sacha Lord, Night Time Economy Adviser for Greater Manchester is also behind the campaign.
“We already know how tight margins are with restaurants, but sadly over the last couple of weeks, many operators are reporting no shows on bookings,” he commented.
“With the sector already on it’s knees, we need to support the industry and help wherever we can.
“If you want to cancel your booking, that’s totally fine, but please let the restaurant know, the earlier the better, so that they can rebook your table.”
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Recent viral tweets from well-known Manchester operators have also emphasised the need for action.
Anyone wishing to show their support for the sector and receive the tile and message ahead of Thursday should email [email protected] or DM any of Sixty Eight People on Twitter, Facebook or Instagram.
The Manc is helping local businesses and venues get back on their feet after lockdown with our #BuzzingToBeBack campaign – offering as much support and exposure for Manchester hospitality as possible.
Read more about what we’re doing for the industry here.
Eats
Five genuinely cheap eats and great value-for-money lunch deals in Manchester city centre
Danny Jones
A daily dilemma for us seems to be deciding what to have for dinner (you heard), especially as we’re all trying to save more pennies nowadays, but luckily, Manchester does have some great lunch deals if you look hard enough.
You just need to know where, and in some cases, exactly when to find them…
That’s where we come in; we’re not talking about anything close to a tenner either, as that’s more of a monthly treat and few can feasibly afford to spend that kind of money on scran every day.
So, without further ado, here are some of the best and ACTUALLY cheap lunchtime deals and offers in Manchester city centre.
Five of the best lunch offers in central Manchester
1. Vanilla Fudge – Bridge Street
Up first is an old favourite of ours that doesn’t seem to have changed over the years, no matter how much the cost of living crisis continues to linger. We’ll be honest, we first tried this place after a night out in Mojos next door way back when, but we’ve been coming ever since we saw the specials board.
It may look like one of many standard Manc butty shops/kebab houses when the sun sets, but for our money, Vanilla Fudge still has one of the best lunch deals in Manchester to this day: TWO big, well-packed wraps ‘of the day’, complete with protein, plenty of salad and your choice of sauce for just £5.50.
You’ll always find a few in the know on their break.We always hope to see Cajun chicken as the special. You can add cheese for an extra quid, or chips and a drink for £8.50. Bosh. (Credit: The Manc Eats)
2. Zaytoni – Multiple
Any cheap eat in Manchester that starts from under a fiver in this day and age is a winner in our books, and with Zaytoni, you can get plenty for just that and no more than a ‘bluey’; better still, their menu – be it the low-end or stuff that creeps over that amount – always slaps.
With two regularly busy sites (hardly a shock) on Oxford Road and the edge of the Northern Quarter/Piccadilly, you can get some very solid pizzas and garlic breads from between £4.50 and £7, but our advice is to go for a super-filling fatayer, with loads of fresh salad, and split one with a mate.
From one simply but satisfying spot to another, you can’t do a round-up of the best deals you can grab on your dinner in Manchester city centre without mentioning the local breakfast and lunchtime institution that is Rustica over in NQ.
Run by Manc mum to many, Jeanette, she and her team have literally been given a lifetime achievement award not only for keeping their food affordable for more than 25 years now, no matter what state the economy is in – and with lines around the block almost every single day without fail, it’s no wonder.
Next up is the still incredibly best and well-kept secret, Meridian Cafe and Bar, tucked down the side streets not far from Market and King Street, and just around the corner from Pall Mall. Well, we say ‘secret’ – it’s not really anymore, sorry… But this is some of the best halal Asian fusion in town.
That being said, it never fails to surprise us how many people haven’t heard of this place when we bring it up, and the weekly midday crowd is still relatively manageable given just how good their offer is: a massive lunch box starting from just £5.80. You can add more if you want, but trust us, you won’t need it.
The catch is, it’s only up for grabs during a specific window – find out when right here.
This and That – NQ
Last but not least, it would be nothing short of a crime to overlook one of the most legendary lunch deals in Manchester: the original rice and three offer from the storied This and That Cafe on the otherwise unsuspecting Soap Street, just around from NQ’s bustling Thomas St strip.
This place should need no introduction, really, and it may not be the only place that does this kind of offer, but with nearly four whole decades of serving up some of the tastiest curries in the city centre for cheap, this is the epitome of what we want from the Manc foodie scene on our dinner hour. Iconic.
Honourable mention
Bunny Jacksons
Last but not least, to round things up to a nice even half dozen in case none of these takes your fancy, how could we possibly forget Bunny’s? Arguably the best dive bar not just in Manchester but the entire world, this place is built on serving up great value-for-money scran, especially in hard times.
Wings from just 20p have kept us going until the end of many a long month waiting for payday, and while this place truly comes into its own come the evening when the playlist gets even louder, and the likes of bandaoke get going, it’s still a great place to nip at noon. Six is plenty, and 12 is more than enough.
A new restaurant serving seafood boils is opening at Printworks in Manchester
Daisy Jackson
Shrimp Shack is set to open its first restaurant outside London this summer, with a new site in Printworks in Manchester.
The new restaurant will be serving seafood boils, as well as huge £19.95 platters, £10 lunch deals, and cocktail pitchers.
Shrimp Shack is set to open in the former Frankie & Benny’s site, beneath Printworks’ dazzling digital ceiling.
The restaurant is already cult-followed with its London locations, where it’s built a solid reputation for generous portions and bold flavours.
Shrimp Shack favourites include various seafood boils, a dish with its roots in the Southern states of the USA, including their shrimp boil, seafood boil, and the lux lobster boil.
Each boil is loaded with shrimp, seafood, sausages, corn on the cob, boiled eggs, spiced rice and peri chips, in the brand’s signature secret sauce.
There’s also set to be a Shack Savers Selection, with five huge dishes (battered fish and shrimps, a 12oz Wagyu steak, grilled salmon with prince shrimps, surf and turf, and grilled shrimp and calamari) priced at just £19.95, including two sides and a choice of sauces.
At lunchtimes, there’ll be £10 dishes like the Sprimp Rich Po’ Boy sandwich, the double cheese smash burger, and a veggie option (or you can upgrade to a lobster roll for £5).
And there’ll be refillable soft drinks, freshly-blended smoothies, milkshakes, mocktails, and sharing pitchers.
Shrimp Shack opens in Printworks this summer, serving seafood boils and platters
Rish Gola, co-founder of Shrimp Shack, said: “Shrimp shack was born in London to redefine how people enjoy premium seafood; served fresh and fast, where bold flavours are brought together with everyday dishes.
“Shrimp Shack has a strong appeal with ethnic communities, family diners, and groups of friends who come together over big flavours and generous seafood feasts.
“Our accessible pricing and high-quality dishes create apremium fast experience that welcomes everyone.”
Dan Davis, general manager at Printworks, said: “We’re delighted to have secured Shrimp Shack as Printworks’ latest tenant, its first location outside of London and another exciting restaurant to add to our offering.
“Shrimp Shack’s unique and distinctive offering is perfectly aligned with our aim to deliver high quality experience-led concepts right in the heart of Manchester.”
The Manc -
14th July 2020 
