From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Nostalgic ready-to-drink Breezer makes UK return after a decade
Daisy Jackson
An iconic ready-to-drink favourite has launched back into the UK – oh yes, Breezer is back.
First launched in the 1990s, Breezers – then pitched as an ‘alcopop’ – were a staple on dancefloors and at barbecues right across the UK.
And now Bacardi has decided to bring these delicious, fruity, easy-drinking bottles back to British shores.
There are three new flavours to try as Breezers return to your fridges – Zesty Orange, Zingy Lime, and Crisp Watermelon.
And Breezer launched back into Manchester last night with a suitably memorable party, turning a spot in the Northern Quarter into a corner shop.
The ‘local Cornerbop’ was stacked with your usual essentials, plus shelf after shelf of these colourful glass ready-to-drink bottles.
Inside the Breezer ‘Cornerbop’ corner shop in ManchesterBreezer is back, in three new flavours
The Breezer relaunch party saw Tarsza and Rennie Peters spinning nostalgic anthems with a modern twist at a pop-up party in a corner shop.
Steve Young, business unit director for Bacardi in the UK & Ireland, said: “We know there is a lot of love for Breezer in the UK, and we are confident a new generation of consumers will fall in love with the new Breezer.
“RTDs are booming, however, the Flavoured Alcoholic Beverages category could do with a bit more excitement. By bringing back Breezer we’re definitely putting the fruity taste into FAB.”
The iconic ready-to-drink classic is back – and better than ever.
Drinks prices for Manchester Oasis gigs announced – and you’ll be pleasantly surprised
Daisy Jackson
The prices of drinks at Heaton Park for the five huge Manchester Oasis shows have been released in advance.
With the Gallagher brothers reuniting on stage in their hometown for the first time this weekend (and then again next week), it’s a huge moment for our city.
Those lucky enough to snag tickets have already forked out a small fortune to witness this moment in history (still scarred from the dynamic pricing debacle).
And most of us were probably bracing to spend another small fortune on beers at the Oasis Manchester gigs.
But you might be pleasantly surprised at the drinks prices up at Heaton Park for Oasis Live ’25.
It’s now been confirmed that pints of lager and cider will be just £6.50.
Before you turn your nose up, remember that pints at our two arenas – the AO Arena and Co-op Live are now sitting around the £9 mark.
Prices for other drinks, like wine and spirits, we’ll have to wait until Friday to see.
Heaton Park will also be the home of the ‘largest beer garden’ and the longest bars in the city for the Oasis reunion.
With a major heatwave predicted for the first shows, fans are being encouraged to stay hydrated (on WATER, not beer, please).
Ticket-holders will be allowed to bring a sealed bottle of water up to 500ml in with you, but it must be collapsible plastic.
Solid plastic and metal containers will be rejected on safety grounds.
There’s a free water point on site where you can fill up your bottles again.
Oasis will perform at Heaton Park in Manchester on 11, 12, 16, 19 and 20 July.