From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
We’ve found some of the best Chinese food in town – being served out of a snooker hall
Danny Jones
Yes, you heard us right: we’ve stumbled across one of our favourite new places for Chinese food just on the outskirts of Manchester city centre – it just so happens to be served out of a best-in-class snooker hall.
And that really is just the tip of the iceberg here.
Some of you may have heard about and/or seen it already, but we’ll admit we were a little late to the party when it comes to Club 200, a.k.a. the pool, snooker, darts, mahjong club and more, which has so many different things rolled into that it’s really more a Russian doll than a Chinese restaurant or sports venue.
The hook speaks for itself: a place where people spend just as much time practising with chopsticks as they do their cues, as it really isn’t a gimmick, as some pessimistic folk would have you think – the food is banging and so are the vibes in general.
Not only is this quite literally the best snooker club in Manchester – complete with everything from classic American billiards and Chinese 8-ball to king-size snooker tables that the Ronnie O’Sullivan has played and won on, to a special AI system you won’t find anywhere else – it is SO much more than that.
Whilst the backroom was packed with everyone from casuals to those looking to get their pro certification via the official Q Tour, and lads in the front were practising their arrows, as co-owner Simon admitted they get almost just as many darts regulars these days, a storm was cooking up in the kitchen.
It would be unfair to say this place doubles as a bar and restaurant, because we really couldn’t get over how well put together this menu was.
‘Café 200’s food offerings involve classics like fried rice and chow mein dishes, to the kind of sides you could expect from your local Chinese chippy, but it’s even more authentic exports that really impress.
For instance, the beef ho fun seemed to be a big hit with everyone; we loved the salty seafood udon as well (a great chew on those noodles), and we know plenty of people still searching for proper Hong Kong-style French toast – they might just find it here.
Speaking of the special administrative region, which has a twisting and turning but nevertheless rich culinary culture all of its own, that last dish had us hopping with joy.
You’re looking at baked Portuguese rice: a Macau speciality rooted in the region’s colonial history.
We’ve never quite had anything like it before, even in all of our years eating this kind of cuisine around the 10 boroughs, but we haven’t stopped thinking about it since.
And then there’s everything else they do, from karaoke and bingo nights to catering for birthdays and other functions, or even just serving as a cool, somewhat tucked-away spot to watch the footy and other live sport come the weekend.
You can tell this place has built up a real community over the last 18 months or so, and while the food speaks for itself, it’s the sheer abundance and variety going on that makes it especially charming to so many.
Speaking of jack-of-all-trade venues, we stumbled across a similar multi-talented one over in Salford not so long ago, too…
The Franco Manca ‘pizza run’ explained – it involves freebies
Danny Jones
If you’ve been wondering why you’re seeing a lot of free pizza lately – especially among any of your mates that happen to be runners – but just hadn’t bothered to actually ask, we’re here to explain the current Franco Manca pizza ‘run trend’.
And yes, we were the foolish ones enough to have not quizzed any of our jogging chums until now, meaning we’ve missed out on more money and free pizza. Sigh.
Nevermind, though, because at least we spotted it before the end of the month (this being Franco Manca’s main January deal), and we dare say that now you’ve heard about it, you’ll see plenty others popping up on social media with their free slices.
That’s right, it may be a very thin slice with a very long and thin slice, but that is as much of a pizza slice outline as we needed to qualify for the current deal.
Yes, we’re aware that the actual pepperonis on ours are more square than most – listen, we did our best, and we’ve certainly seen people pulling off better overall shaped pizzas than us; that’s part of the fun/and or challenge.
For instance, we didn’t mean for our picture to come out with one long crust running down either…
So, how does it work, you ask? Well, it’s quite simple, to be fair. All you have to do is run a pizza-shaped route (any pizza shape works, by the way), map your route on the likes of Strava or Apple Fitness, etc., then show your creation at your nearest and claim a quid off for every kilometre you run.
As advertised on the ‘Map My Pizza Run’ page on their website, the aim isn’t about putting pressure or hitting a strict target; you simply get rewarded the longer you go.
Here’s a handy example from a local running content creator for you:
In our case, we joined up with native run club, Manchester Road Runners, for one of their regular social ‘SLRs’ (Sunday Long Run), chalking off 19km, which meant £19 off your next pizza – i.e. FREE and then some, baby.
Not only did the local group give themselves the perfect motivation as part of their training for the 2026 Manchester Marathon, but we also found that the steadier, chatty pace was super helpful for getting through the whole thing.
There are some stipulations, such as not being used in conjunction with any other offer, one pizza map being valid per person, and the route has to have been run in January. You can find the full terms and conditions HERE.
Oh, and technically, you can do it however you like: run, walk, cycle – you name it. Other than that, we’ve pretty much given you all the info you need to know, so go and get yourself some free pizza.
Georgina Pellant -
28th February 2022 
