From farming to supermarket self-checkouts, robots have long been creeping in and taking the jobs of their human counterparts – but is a robot waiter a step too far?
Right here in Greater Manchester, there’s a Chinese all-you-can-eat buffet where your food is brought to your table by a robot. Yes, really.
The Chinese Buffet, or TCB Unlimited Dining Experience, has two sites in the region – one in Bolton. another in Wigan – and both use robots known as ‘Bella Bots’ to run food and drinks to diner’s tables.
These four shelves mean that ‘Bella’ can serve multiple tables at once, and even ‘chat’ with diners thanks to AI programming.
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Customers order all of their food from a bespoke app, then it’s brought to their table by the robot, which has shelves down its back and scoots confidently across the restaurant floor without bumping into anything around it.
You can order as much as you want for a fixed price, starting from £12.50 for lunch going up to £21.99 for a ‘Grand Buffet’ on Fridays and Saturdays.
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What’s on offer to you depends on the restaurant and the sitting time, but even at lunchtime for the cheapest price, you’ll still have a choice of roughly four soups, 11 starters, 16 mains, 3 sides and 9 desserts to get stuck into.
Video: The Manc Group
The robots were first introduced to the restaurant during the Covid pandemic, when strict rules required hospitality businesses to operate as table service only to stop the spread of the virus, but have proven even more useful as staff shortages continue to plague the industry.
She ‘never tires’, does not get sick, or require time off. She has also helped owners weather the storm of staff shortages and recruitment problems, during a period in which hospitality has faced some unprecedented challenges.
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And at a rough price of £14,500 a pop, ‘Bella Bot’ costs the owners of TCB much less than it would to employ a food runner or waiter for 40 hours a week on minimum wage.
Now that restrictions in England have been lifted, bosses have decided to keep her on as a valued member of the team – saying that she makes life easier for their human staff, too.
Paolo Hu, TCB managing director, told the Liverpool Echo earlier this month: “The hospitality industry is facing unprecedented challenges in recruiting staff at the moment, so anything we can do to make team members feel more valued and their jobs easier goes a long way towards keeping staff motivated and happy.
“Bella Bot is a great new addition to the team, making it possible for front of house staff to spend more time attending to the needs of our customers.
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“Bella never tires, she just keeps on going, making the return journey between kitchen and tables, literally hundreds of times a day, so our people can spend more time helping our customers have a great time”.
Feature image – TCB
Eats
Beloved Manc butty shop Bada Bing set for a sensational return to the city centre
Danny Jones
Sandwich lovers rejoice because one of the finest butty shops to ever grace Manchester is returning: that’s right, Bada Bing is bada-back!
The Sopranos-inspired deli and sandwich shop that took its name from one of the central locations featured in the iconic US drama (yes, the strip club), was a huge success when it first opened in Manchester a few short years ago, so it was a huge blow when it closed in February 2022.
Starting out by serving sandwiches out of a window at The B Lounge pub on Paton Street near Piccadilly, before moving to a small kitchen on Radium Street and eventually setting up their stall inside Ancoats General Store, they would regularly have lines around the block every lunchtime.
These Italian-American sarnies were so popular you’d often struggle to get your claws on one – and believe us, they really are a two-handed task – as they’d sell out on what felt like most days. But now, whether you were a regular or someone who missed out, there is hope once again:
Announcing their sensational return to a new site over in the Northern Quarter, which will now mark the fourth premises they’ve popped up at, Bada Bing is back with a bang and, as you can, they dropped the news with one of the best reveal videos we’ve ever seen.
If you know, you know…
Set to take over 125 Oldham Street, owners Sam Gormally and Meg Lingenfelter haven’t yet graced us with an opening date but the new unit should hopefully be open sooner rather than later.
The duo, who previously worked at fellow NQ favourite Another Heart to Feed, came up with the concept during lockdown and it didn’t take long for the idea to take off, nor for them to earn their spot amongst the very best sandwich places in Manchester.
Seriously, these things were so big and unwieldy (in the best way possible) that they even used to come with eating instructions: both hands and the trademark Tony Soprano hunch recommended, though the slightly stained wife-beater, boxer shorts and open dressing gown look is optional.
From slices of provolone cheese, all the thinly sliced Italian meats you could think of and the closest thing to actual ‘gabagool‘ as you’ll find in Greater Manchester, the menu was fitting of being served up to the iconic characters that once sat outside Satriale’s and a big approving grin from the man himself.
Simply put, we cannot wait and we will certainly keep you posted when we find out exactly when Bada Bing confirms their official reopening date.
Burger King is giving away free burgers to new drivers today
Emily Sergeant
Burger King will be giving away burgers to drivers who have recently passed their tests for free of charge today.
In case it wasn’t on your radar, tomorrow (Thursday 24 July) is actually National Drive-Thru Day, and in a bid to properly celebrate this unofficial holiday, Burger King has decided to hand out a bunch of freebies to newbies today.
The fast food chain is asking all new drivers to “buckle up”, head on down to their nearest Burger King drive-thru, and help themselves to a free burger.
All newly-qualified drivers will be able to take their pick from either the Whopper or Chicken Royale without parting ways with a penny, and all they’ll need to do the claim their freebie is simply show off their learner’s ‘L Plates’ to the staff at their local Burger King restaurant.
/ Credit: Burger King UK (via Instagram) | Supplied
Hundreds of Burger King drive-thrus across the UK are taking part in the one-day promotion – including several across in Greater Manchester.
Although it might seem a little too good to be true, there’s a reason Burger King has chosen to dish out the freebies, and that’s because the company says it knows that one of the first activities newly-qualified drivers like do once they’ve passed their test is make a pit stop at a drive-thru with their mates to show off their new wheels and skills.
Sometimes though, navigating a drive-thru for the first time can be tricky, and this leaves new drivers feeling a bit like a rabbit in the headlights.
Luckily with this one-day Burger King offer, new drivers’ first drive-thru trip couldn’t be any easier.
The offer is available nationwide today (Wednesday 24 July) at Burger King drive-thru lanes only, while stock lasts, and newly qualified drivers must verbally mention “BK Plates” at the drive-thru lane to unlock their free burger.