Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
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‘Dazzling’ Victorian silver sculpture goes on public display in Greater Manchester after fears it was lost
Emily Sergeant
A long-lost masterpiece of Victorian silverwork has been saved and is now on display to the public in Greater Manchester.
Anyone taking a trip over to the National Trust’s historic Dunham Massey property, on the border of Greater Manchester into Cheshire, this summer will get to see the ‘dazzling’ sculpture called Stags in Bradgate Park – which was commissioned by a former owner in a defiant gesture to the society that shunned him.
The dramatic sculpture of two rutting Red Deer stags, commissioned in 1855 by George Harry Grey, 7th Earl of Stamford, was said to be an ‘act of love and rebellion’.
It also serves as a symbol of ‘locking horns’ with the society that ostracised him over his marriage to a woman considered ‘beneath him’.
“This isn’t just silver – it’s a story,” says James Rothwell, who is the National Trust‘s curator for decorative arts.
“A story of a man who fell in love with a woman that society deemed unworthy. When the Earl married Catherine Cox, whose colourful past was said to have included performing in a circus, Victorian high society was scandalised. Even Queen Victoria shunned the couple at the opera and local gentry at the horse races in Cheshire turned their backs on them.”
Modelled by Alfred Brown and crafted by royal goldsmiths Hunt & Roskell, Stags in Bradgate Park is a meticulously-detailed depiction of nature, and was considered a ‘sensation’ in its day.
Showing the rutting deer positioned on a rocky outcrop with gnarled hollow oaks, it graced the pages of the Illustrated London News, was exhibited at the London International Exhibition of 1862, and at the Paris Exposition Universelle of 1867 – both of which were events that drew millions of visitors.
A ‘dazzling’ Victorian silver sculpture has gone on public display in Greater Manchester / Credit: Joe Wainwright | James Dobson (via Supplied)
The silver centrepiece was the celebrity art of its time, paraded through streets and admired by the public like no other.
Gradually over the years, some of the Earl of Stamford’s silver collection has been re-acquired for Dunham Massey, and this particular world-renowned sculpture, thought to be lost for decades and feared to have been melted down, has miraculously survived with its ‘dramatic’ central component being all that is left.
“The sculpture is not only a technical marvel, with its lifelike depiction of Bradgate Park’s rugged landscape and wildlife, but also a dramatic human story key to the history of Dunham Massey,” added Emma Campagnaro, who is the Property Curator at Dunham Massey.
“It speaks of nature, of craftsmanship, and of a couple who chose each other over status and what others thought of them.”
The sculpture has now gone on display at Dunham Massey from Thursday 26 June.
Featured Image – James Dobson (via Supplied)
News
Lewis Capaldi announces MASSIVE comeback gig in Manchester this year
Thomas Melia
Everyone’s favourite Scottish ballad-maker, Lewis Capaldi, is heading out on tour across the UK, including a massive Manchester date.
Scottish singer-songwriter Lewis Capaldi is ready to tug at our heartstrings again right in front of our eyes as he announces a new UK arena tour.
This huge announcement comes right after his surprise set at the UK’s biggest music event of the year, Glastonbury, where he made a heroic return to the Pyramid Stage just two years after being forced to pull out.
Capaldi is known for writing some of the most notable and emotive hits of the late 2010s and early 2020s, including a long list of anthems such as ‘Someone You Loved’, ‘Bruises’ and ‘Before You Go’.
His monster of a hit ‘Someone You Loved’ has surpassed 3.9 billion views and is the UK’s most-streamed song of all time, so it is safe to say that his presence has been well and truly missed.
To many fans’ delight, the singer has stepped back into the spotlight and is ready to sing his heart out live at a variety of arenas across the UK, including Co-op Live right here in Manchester.
Now, in a post on his official Instagram account announcing this upcoming UK and Ireland arena tour, it’s good to see the Scottish powerhouse hasn’t lost his wit and charm as he jokes, “About time I got back to work.”
These shows are set to be in high demand as the singer has also revealed these upcoming dates, “Will be my only shows in the UK, Ireland or Europe this year! Would love to see ya there.”
On the back of his glorious Glasto return, Capaldi has dropped a huge heart-wrencher titled ‘Survive’ which offers more insight into the struggles and challenges the singer has been facing.
There is no confirmation of whether this new single marks the launch of a bigger project or not, but we can’t wait to scream his hits at the top of our lungs, regardless of when he pays Manchester a visit later this year.
Emily Sergeant -
10th September 2024 
