Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
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Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
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In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
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“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
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NHS to begin offering new one-minute jab to women with ‘aggressive’ form of cancer
Emily Sergeant
The NHS is set to begin offering new immunotherapy for hundreds of women with aggressive cervical cancer across the country.
Pembrolizumab – which experts have described as being able to ‘take the handbrake off’ the body’s immune system to target cancer – will now be presented as a new treatment option for women in England with locally-advanced cervical cancer, which means the cancer has grown beyond the cervix to regions such as the pelvic wall, but not yet spread further around the body.
Trials found that adding pembrolizumab to standard chemoradiotherapy helped keep cancer ‘at bay’ for longer, and improved survival rates overall.
Two years after starting the treatment, nearly seven in 10 patients (68%) were still living without their cancer progressing, compared with 57% for those receiving chemoradiotherapy alone, according to NHS figures.
The trial also found that 82.6% of patients were still alive three years after treatment with pembrolizumab and chemoradiotherapy, compared with 74.8% with chemoradiotherapy alone.
Hundreds of women with aggressive cervical cancer are to be offered a new immunotherapy treatment.
It marks one of the biggest improvements in treatment for the disease in years, and could help more women survive and stay cancer-free in the long term.
The drug is either given every three or siz weeks via an infusion, or as a ‘one-minute’ injection, alongside chemoradiotherapy.
The NHS estimates around 550 patients in England will be eligible for the treatment – which has been approved this week by the National Institute for Health and Care Excellence (NICE) – over the next two years.
Patients will now receive fast-tracked access, funded by NHS England’s Cancer Drugs Fund.
“This is great news for women facing a diagnosis of aggressive cervical cancer, and represents one of the biggest improvements in treatment for this disease in recent years,” commented Professor Peter Johnson, who is the NHS National Clinical Director for Cancer.
“Combining this immunotherapy with existing treatment has had very positive effect for patients in trials, helping the body’s immune system to target cancer more effectively.
“We’re delighted it will be available for patients on the NHS as it could help hundreds more women survive and stay cancer-free in the long-term.”
Featured Image – NappyStudio (via Unsplash)
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Andy Burnham wants to bring the ‘Greater Manchester way’ to Westminster
Emily Sergeant
Andy Burnham has set out his vision for the country if he is to become Prime Minister.
In case you need brining up to speed first, after it was announced earlier this month that Andy Burnham had clinched the victory in the crucial Makerfield by-election, winning 24,927 votes (54.8% vote share) and a majority of 9,231, he then went onto announce his intention to run for Labour Party leader, and therefore Prime Minister, after Keir Starmer confirmed he would be stepping down.
And this week, Mr Burnham has now delivered his first speech as part of his ongoing campaign, addressing how he plans to give the country a ‘new direction’.
Burnham says that he wants to bring the ‘Greater Manchester way’ to Westminster.
A lot has been discussed and reported on when it comes to Burnham’s intentions to create a so-called Number 10 North here in Manchester, but what exactly does it mean to take the ‘Greater Manchester way’ to the capital?
“The Greater Manchester way is based on strong partnership between all sectors: public, private, community, voluntary, academic, faith, and our trade unions,” Burnham said in his speech.
He continued: “When I started as Mayor in 2017, we set about building a new approach, a new politics based on the exact opposite of the Westminster approach.
“Place-first, not party-first. Problem-solving, not point-scoring. Long-term, not short-term.
“A decade on, it’s incredible how much we’ve been able to achieve by working together instead of fighting against one another.”
Burnham said he feels the truth is that the country spends ‘too much time arguing and not enough time doing’ and that for Britain to get back where it ‘should be’, his Government would ask everyone to ‘face the same way’ and then ‘pull in that same direction together’.
He declared that No 10 North will be the ‘nerve centre’ for a rewired Britain.
“It will be the conduit through which we redistribute power and resources across the UK,” he concluded. “It will coordinate all parts of Government, at national and local level, to agree a long-term economic strategy and help all places set new growth ambitions.”
Emily Sergeant -
10th September 2024 
