Ticketmaster is being warned that its ‘in demand’ pricing system for Oasis tickets could be in breach of consumer law.
Which? is now calling on the Manchester band and the ticket website to refund fans.
In case you’ve been living under a rock, Oasis are reforming for a run of shows in the UK and Ireland next year, but the massively long-awaited reunion tour has faced controversy following Ticketmaster’s use of ‘in demand’ pricing – which came into effect when tickets to the gigs went on sale on Saturday 31 August.
Ticketmaster’s ‘in demand’ pricing is where prices surge if demand for tickets is high.
After waiting in a lengthy virtual queue, many Oasis fans had a nasty shock at the checkout when they found tickets were significantly more expensive than they’d expected them to be.
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Now, consumer group Which? says it believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing could have breached consumer law, and is calling on the company to “do the right thing” and refund the difference to fans who paid more than the expected face value for tickets.
Which? says it saw evidence that fans were shown one ticket price when they were queuing for tickets, only to have has that price taken away at the last second and replaced with a far higher – and unexpected – ticket price when the page reloaded.
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In one example, the cost of standing tickets – which was originally advertised for £151.25 – had surged to £337.50 each, due to this ‘in demand’ pricing.
This meant that four standing tickets, which is the maximum amount of tickets one person could secure in one order, would have cost an eye-watering £1,400 once the service and order processing fees were included.
The Consumer Protection from Unfair Trading Regulations (CPRs) protect consumers from unfair or misleading trading practices, and it’s this that Which? believes Ticketmaster’s lack of transparency around its ‘in demand’ pricing for the Oasis concerts could have breached, as many fans were not informed about the price increase until after they had tried to add cheaper tickets to their baskets.
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“Under the CPRs, when advertising a product, traders must not mislead consumers with how prices are presented or leave out key pricing information that might be needed to make an informed decision about a purchase,” Which? said in a statement.
The Competition and Markets Authority (CMA)is also investigating whether Ticketmaster’s sale of Oasis tickets may have breached consumer law, and if this is found to be the case, this when would enable fans to seek refunds and compensation from both Ticketmaster, and Oasis themselves.
When Which? contacted Ticketmaster, the company said: “We are committed to cooperating with the CMA and look forward to sharing more facts about the ticket sale with them.”
Featured Image – Simon Emmett
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High School Musical at Lowry, Salford – a night spent reliving our childhood | Review
Amy Williams
What a night spent reliving our childhood.
Now, I don’t want to exaggerate or seem biased, considering this is one of my favourite film trilogies of all time, but this could be the best stage show I’ve seen in a long while.
We all know how High School Musical goes, right? Set at East High, we follow Troy and Gabriella (the star basketball player, and the geeky new girl) who meet over New Year, and then become ‘star-crossed lovers’ when back at school as they’re part of two different ‘cliques’.
The duo mess with the ‘Status Quo’ when they audition for the school musical. But will they stick to what they know? Or become stars of the stage? I’m sure you know the ending.
High School Musical is currently on stage at Lowry, Salford / Credit: Matt Crockett (Supplied)
From the costumes and the characters, to the memorable songs (there’s actually 52 songs in this production, including a mega mix at the end), they’ve kept right to the script of the films – and that’s exactly what we wanted to see.
Of course, the biggest throwback of them all is Kaycee Stroh – who originally featured as Martha Cox in the film trilogy – taking the role as Ms Darbus, and she was just as incredible as we expected her to be. And to see her do the iconic dance in the finale was unbelievable, 13-year-old Amy was screaming.
Also featuring Jason Donovan as Coach Bolton, Tobias Turley as Troy, Leonor Correia as Gabriella, Caitlin Tipping Sharpay, and Luke Bayer as Ryan, it was a proper impressive cast all round.
It’s a night to properly relive your mid-00s childhood / Credit: Matt Crockett (Supplied)
There was crowd interaction right from the off, as they taught the crowd a cheerleading routine to be included later in the show, plus for the finale, they had the lyrics on the big screen too so everyone could sing-along.
If we could go and see this show every single night, we would – it is absolutely brilliant.
Fontaines D.C. announce massive return to Manchester on new European tour
Daisy Jackson
Fontaines D.C. have just announced their biggest headline tour to date, including a massive arena gig here in Manchester.
The wildly popular Irish rock band are set to play a whopping 20 arena shows across Europe and the UK this autumn.
The tour has been announced in celebration of their upcoming fifth studio album, Dopamine Chamber, which is set for release this October.
Fontaines D.C. will hit the road just five days after the album drops, kicking off their European tour in Lisbon on 21 October.
Then they’ll make their way over to the UK, with shows in Manchester, Leeds, Liverpool, Glasgow, Birmingham and London.
Fans in their home country of Ireland are told to stay tuned for live news very soon.
As we speak, Fontaines D.C. are warming up to play one of the country’s biggest festivals, with headline slots at Reading & Leeds Festival.
They’ve already released Marianne, the first single from their new album, and frontman Grian Chatten says of the album: “The album itself is a dopamine chamber. You step inside and we test these different mind- or mood-altering pieces of music on you.”
The new record has been recorded between London, the English countryside, and Palermo, where Chatten recorded vocals in a makeshift booth built from mattresses and cushions.
He said: “There’s a poignant sense of us being on the brink of some other kind of form of humanity, or non-humanity.”
Tickets will go on general sale at 10am on Thursday 3 September, with pre-sale live from 10am on Tuesday 1 September.
You can access tickets for Fontaines D.C. in Manchester HERE.
Fans who pre-order Dopamine Chamber from the official store by 6pm on Monday 31 August will gain access to the UK pre-sale.
Fontaines D.C. UK tour dates in full
Friday 20 November – Liverpool, UK – M&S Bank Arena
Saturday 21 November – Manchester, UK – AO Arena
Sunday 22 November – Glasgow, UK – OVO Hydro
Tuesday 24 November – Leeds, UK – First Direct Bank Arena
Wednesday 25 November – Birmingham, UK – Utilita Arena
Emily Sergeant -
10th September 2024 
