The NHS is ‘deeply worried’ after figures revealed one in seven staff were attacked by a patient or member of the public last year.
According to the latest NHS staff survey, 14.47% – which works out to almost one in seven staff members – were physically attacked by a patient or the public in the last year, which sadly works out to be the highest rate for three years.
On top of this, the shocking statistics also saw a record percentage of staff say they were subjected to ‘unwanted’ sexual behaviour, rising steeply to almost one in three ambulance staff (31%).
It also found that nearly one in 10 staff (9.26%) said they were subjected to discrimination from patients and the public, which is the highest on record.
The 2025 NHS Staff Survey results are now published.
Thank you to all NHS staff who took the time to share their experiences.
The survey helps us understand what’s working well and where improvements can be made.
Presumably because of figures like this, the survey revealed that the number of staff who would recommend their workplace to others fell slightly to 58.05% in 2025, which is down from 60.79% last year in 2024.
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“These figures paint a deeply worrying picture of the abuse our hardworking NHS staff face,” commented Danny Mortimer, who is the Director General (People) for NHS England.
“Staff safety and wellbeing is paramount, and we want everyone experiencing any kind of unwanted incident to feel confident enough to report it. But while that behaviour is completely unacceptable, we must look at what more we can do to support the people who keep our services running.
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‘Deeply worrying’ figures reveal that one in seven NHS staff were physically attacked last year / Credit: rawpixel
“We know about the everyday pressures staff face and we haven’t moved fast enough to fix them.
“Staff have worked so hard to improve NHS performance and deliver care over winter as shown in the latest performance figures. These survey results show it is now for the NHS to deliver improvements for staff because there is so much more to do to make the NHS a better place to work.”
However, despite all of this, an overwhelming 87.78% of respondents did say they felt their job ‘made a difference’ to patients.
As mentioned, all of these statistics have been revealed as part of the latest NHS staff survey, where more than 766,000 workers in England responded – providing what is said to be ‘vital data’ for employers and stakeholders about the staff experience.
Featured Image – Pxhere
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Chester Zoo announces return of its £10 tickets for limited time only with extended opening hours
Emily Sergeant
Chester Zoo has announced the return of its popular £10 tickets deal for a limited time only.
You may remember that earlier this summer, Chester Zoo invited people from across the North West to visit for just £10, and as the offer proved so popular, they’ve now brought it back again for a limited time.
For the past three years running now, Chester Zoo has officially been named the UK’s best zoo thanks to tens of thousands of positive TripAdvisor reviews, and now as the summer draws to a close, you’ll get to see exactly what makes it such a special place worth visiting for a cut price.
With the offer only applicable to afternoons this summer, Afternoon Tickets allow entry to Chester Zoo from 2pm onwards – with the last entry being one-hour before it closes.
Chester Zoo is offering £10 tickets to visitors this summer / Credit: Chester Zoo
Without this offer, standard admission tickets to Chester Zoo usually cost up to £38 for adults, £37 for students, and £28 for children, all including a 10% donation to the zoo’s conservation efforts, while babies and carers go free.
So it really is worth making the most of these limited-time £10 tickets while you still can – with the offer now running until 6 September.
The best bit about the offer returning? The zoo is currently operating its extended opening hours until 6pm too, so included for the bargain price of a £10 ticket, you’ll even get to see all the animals while the sun goes down.
Afternoon tickets are only available online and must be booked in advance to claim the £10 offer.
Tickets can only be purchased online before 4pm on the day of your visit, and standard admission tickets can be purchased from our ticket office at the main entrance.
Find out more and book your £10 tickets online here.
Featured Image – Chester Zoo
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Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”
Emily Sergeant -
18th March 2026 
