The NHS is ‘deeply worried’ after figures revealed one in seven staff were attacked by a patient or member of the public last year.
According to the latest NHS staff survey, 14.47% – which works out to almost one in seven staff members – were physically attacked by a patient or the public in the last year, which sadly works out to be the highest rate for three years.
On top of this, the shocking statistics also saw a record percentage of staff say they were subjected to ‘unwanted’ sexual behaviour, rising steeply to almost one in three ambulance staff (31%).
It also found that nearly one in 10 staff (9.26%) said they were subjected to discrimination from patients and the public, which is the highest on record.
The 2025 NHS Staff Survey results are now published.
Thank you to all NHS staff who took the time to share their experiences.
The survey helps us understand what’s working well and where improvements can be made.
Presumably because of figures like this, the survey revealed that the number of staff who would recommend their workplace to others fell slightly to 58.05% in 2025, which is down from 60.79% last year in 2024.
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“These figures paint a deeply worrying picture of the abuse our hardworking NHS staff face,” commented Danny Mortimer, who is the Director General (People) for NHS England.
“Staff safety and wellbeing is paramount, and we want everyone experiencing any kind of unwanted incident to feel confident enough to report it. But while that behaviour is completely unacceptable, we must look at what more we can do to support the people who keep our services running.
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‘Deeply worrying’ figures reveal that one in seven NHS staff were physically attacked last year / Credit: rawpixel
“We know about the everyday pressures staff face and we haven’t moved fast enough to fix them.
“Staff have worked so hard to improve NHS performance and deliver care over winter as shown in the latest performance figures. These survey results show it is now for the NHS to deliver improvements for staff because there is so much more to do to make the NHS a better place to work.”
However, despite all of this, an overwhelming 87.78% of respondents did say they felt their job ‘made a difference’ to patients.
As mentioned, all of these statistics have been revealed as part of the latest NHS staff survey, where more than 766,000 workers in England responded – providing what is said to be ‘vital data’ for employers and stakeholders about the staff experience.
Featured Image – Pxhere
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Tickets go live as opening date is announced for Manchester City’s new ‘immersive’ museum experience
Emily Sergeant
Tickets to visit Manchester City’s new ‘immersive’ museum experience have officially gone live ahead of the grand opening.
Set to open in the heart of the £300m Medlock Square entertainment district at Manchester’s Etihad Campus next month, the Manchester City Museum Experience will be spread across 10 distinctive spaces – with visitors invited to take a trip down memory lane with nostalgic environments from throughout the club’s history.
Fans will also be able to take part in interactive media experiences, like posing with all 48 major trophies won by the club’s first teams or trying their hand at football punditry.
The experience will combine the latest immersive technology with physical memorabilia drawn from across the club’s history to do this.
Hidden details and surprising ‘did you know’ facts are set to be embedded across the experience, so that even the most devoted Man City fans will have the chance to discover something new about the club they love.
By combining interactive environments, technology, and authentic artefacts, the experience is aiming to appeal to a wide audience – from lifelong Manchester City supporters, to families and those with a broader interest in football, culture, and the city of Manchester.
“The Museum Experience has been designed as a destination that goes beyond just the pitch,” commented Jeremy Maxton, who is the Director of Visitor Attractions at Manchester City Football Club.
Manchester City releases CGIs and important details of its new ‘immersive’ museum / Credit: Manchester City / Ralph Appelbaum Associates (RAA)
“Whether you’re a lifelong supporter, visiting Manchester for a weekend, or simply looking for a unique day out, we’ve created an experience that offers something for everyone.
“From the recreated environments and original memorabilia to the interactive elements, there are different ways into the Club’s history throughout the Museum.
“We’ve also built in space for new stories to be added over time, so the experience can continue to evolve. It’s been a huge project to bring together and we’re looking forward to people seeing it for themselves later this year.”
The Manchester City Museum Experience officially opens on 14 December, and you can now book tickets to visit from that date here.
Featured Image – Credit: Manchester City / Ralph Appelbaum Associates (RAA)
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TfGM apologises after two weeks of major tram disruption across Greater Manchester
Emily Sergeant
Trams have finally resumed running in Greater Manchester following two weeks of major disruption across the Metrolink network.
Tram services have resumed across the Altrincham, Eccles, and Trafford Park lines this morning (Monday 2 November) following the completion of major track replacement work between Trafford Bar and Deansgate-Castlefield, while maintenance and renewal work also took place on the Eccles line and in the city centre during the planned closure.
Engineers replaced around 4km of track on what is said to be one of the ‘busiest and most complex’ sections of the Metrolink network.
The new track will allow further speed restrictions to be lifted, as according to TfGM, around 100,000 journeys are already benefiting from journey time improvements delivered through previous phases of work every day.
It all forms part of the next phase of the ongoing £150m investment into Greater Manchester’s tram network in a bid to make it ‘safer’ and ‘more resilient and reliable’ for years to come.
✅ This morning, tram services have resumed on the Altrincham, East Didsbury, Eccles, Manchester Airport and Trafford Park lines.
We thank customers for their patience and understanding while these works took place.
↪️ A small service change remains in place through the city centre until the end of service on Wednesday 4 November.
Until then, trams on the Bury – Altrincham, and Victoria – Manchester Airport lines will divert via Exchange Square. Customers may need to change trams to reach Shudehill or Market Street.
👉 Find out more: https://t.co/Vm08ZEDUq4
With services now back up and running, Transport for Greater Manchester (TfGM) has issued a statement apologising for disruption.
Ian Davies, who is the Network Director for Metrolink at TfGM, commented: “This was an essential piece of engineering work on one of the busiest parts of our tram network and will help keep services safe, reliable and fit for the future.
“We’re sorry for the disruption and I’d like to thank passengers, residents, and businesses for their patience while we got on with the job.
“The upgrades mean customers will benefit from smoother journeys and allow us to lift further speed restrictions on this section of the network. It will help speed up our journeys and improve reliability for everyone who uses our network.
“Completing work of this scale on time is a significant achievement and I’d like to thank everyone involved for getting it done safely and efficiently.”
Emily Sergeant -
18th March 2026 
