Frontline NHS staff are facing a rise in physical violence, inappropriate sexual behaviour, and discrimination at the hands of members of the public.
According to the shocking revelations from the latest annual NHS staff survey published last week, around one in seven NHS staff (14.38%) experienced some from of physical violence directed at them from patients, their relatives, or other members of the public in 2024.
The report revealed that the number of attacks on staff has increased by nearly 14% since 2023.
Staff experiencing discrimination at work reached also reached its highest level in five years, with more than half (54%) saying the discrimination they received from patients and the public was based on their ethnic background.
One in 12 (8.82%) NHS workers experienced unwanted sexual behaviour in 2024, which included offensive comments, touching, and even assault.
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Frontline NHS staff are facing a rise in physical violence at the hands of the public / Credit: Stephen Andrews (via Unsplash)
On top of these findings from the staff survey, the national education and training survey – which was also published last week, and seeks to hear the thoughts and experiences of those currently training within the medical field – found that 13% of learners said they experienced or witnessed forms of ‘unwanted, harmful, or inappropriate’ sexual behaviour by patients.
A whopping 744,358 NHS staff members took part in the 2024 survey, which is the highest ever level in staff in its 20-year history.
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The survey gives a snapshot of what it’s like to work in the NHS, right from the beginning of a career, throughout their working lives, and into retirement, and are used by NHS organisations to ‘make things better’ for staff and patients.
They’re also being subjected to inappropriate sexual behaviour and discrimination / Credit: rawpixel
“It’s totally unacceptable that NHS staff are facing physical violence, sexual assault, and discrimination from patients and the public while at work,” commented Dr Navina Evans, who is the Chief Workforce, Training and Education Officer for NHS England, as the survey findings were published.
“We know that the most important way to stamp out incidents of unacceptable behaviour is to give people the confidence to report it, and it is important that the voice of every member of NHS staff is heard through these surveys and acted upon.
“The NHS sexual safety charter has also now been adopted by every integrated care board and NHS trust in England to enforce a zero-tolerance approach to letting unwanted behaviours go unaddressed”.
Featured Image – Pxhere
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Chester Zoo announces return of its £10 tickets for limited time only with extended opening hours
Emily Sergeant
Chester Zoo has announced the return of its popular £10 tickets deal for a limited time only.
You may remember that earlier this summer, Chester Zoo invited people from across the North West to visit for just £10, and as the offer proved so popular, they’ve now brought it back again for a limited time.
For the past three years running now, Chester Zoo has officially been named the UK’s best zoo thanks to tens of thousands of positive TripAdvisor reviews, and now as the summer draws to a close, you’ll get to see exactly what makes it such a special place worth visiting for a cut price.
With the offer only applicable to afternoons this summer, Afternoon Tickets allow entry to Chester Zoo from 2pm onwards – with the last entry being one-hour before it closes.
Chester Zoo is offering £10 tickets to visitors this summer / Credit: Chester Zoo
Without this offer, standard admission tickets to Chester Zoo usually cost up to £38 for adults, £37 for students, and £28 for children, all including a 10% donation to the zoo’s conservation efforts, while babies and carers go free.
So it really is worth making the most of these limited-time £10 tickets while you still can – with the offer now running until 6 September.
The best bit about the offer returning? The zoo is currently operating its extended opening hours until 6pm too, so included for the bargain price of a £10 ticket, you’ll even get to see all the animals while the sun goes down.
Afternoon tickets are only available online and must be booked in advance to claim the £10 offer.
Tickets can only be purchased online before 4pm on the day of your visit, and standard admission tickets can be purchased from our ticket office at the main entrance.
Find out more and book your £10 tickets online here.
Featured Image – Chester Zoo
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Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”