From a fledgling opening in an archway on back Piccadilly to two city centre cafes in the space of just seven years, Pollen is the Manchester bakery that needs no introduction.
Founded by bankers-turned-bakers Hannah Calvert and Chris Kelly in 2016, early fans happily queued – sometimes for hours – in the wind and rain to get their hands on its inaugural stuffed cruffins and loaves of sourdough.
It outgrew that little archway in 2018 and soon set its sights on a new location at Cotton Field Wharf near Ancoats Marina, launching a crowdfunder for the site and smashing its fundraising target in the space of just one day.
That move also saw it expand its offering, developing a new brunch menu and sandwich selection to complement its bakery and coffee counter.
Now, Pollen has grown up once again – opening a second, significantly larger site down at the new, Gay Village-adjacent garden neighbourhood, Kampus.
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With a brand new menu, a covered, al fresco dining area looking out into the garden, and a sleek glass kitchen that allows diners to watch pastries being rolled and shaped whilst they brunch, it looks set to be a triumph.
Invited for breakfast ahead of its opening on Thursday 9 June, we tuck into platefuls of perfectly laminated pastries still warm from the oven – washed down with cups of steaming black coffee and fresh orange juice.
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Breakfast dishes include the likes of an egg bun – the egg itself a perfectly formed square, oozing with added Westcombe cheddar and flecked with a sprig of watercress – and a BLT with smoked streaky bacon, butterhead lettuce, and house-made charred tomato ketchup.
Elsewhere, you’ll find hearty slices of sourdough topped with Pollen’s own ricotta and lardo, agretti, English broad beans and peas; a glistening Hogget shoulder hashbrown with dill sauerkraut and Neil’s Yard Creme Fraiche; and white asparagus with a soft boiled egg, walnut veloute and lovage.
The new site, conveniently close to Piccadilly for commuters hanging about before a train, enables Pollen to re-house its pastry team in a brand new kitchen.
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Co-owner Chris explained: “Our second location in Kampus forms part of our evolution and growth.
“After drastically running out of space at our Ancoats bakery, the new location re-homes our pastry team in a dedicated pastry kitchen behind a glass gallery so you can see all the action taking place throughout the day and the masters at work.
“We will still serve the full range as usual at the Marina, but the new kitchen will allow us so much more creative freedom.
“With a bigger café space, we’re creating a brand new, modern, refined menu which will change with the seasons and showcasing the best produce available at the time.”
Pollen’s move to the neighbourhood kicks off a summer jam-packed with new openings, as Kampus gears up to welcome joins a raft of other lauded independents including Madre’s Mexican Taqueria, Great North Pie Company, Beeswing Wine Bar, Cloudwater beer hall and General Store.
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The garden neighbourhood will also host a new night market this summer in partnership with Ancoats pop-up markets.
It officially opens its doors next week from Thursday 9 June.
Feature image – The Manc Eats
News
Manchester United reinstate season ticket of fan with dementia after fury over cancellation
Danny Jones
Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
North Manchester General Hospital to be rebuilt and replaced with new ‘world-class facility’
Emily Sergeant
North Manchester General Hospital is set to be rebuilt following new commitment by the Government, it has been announced.
After a review of the New Hospital Programme was carried out, and found that the previous Government’s commitment to deliver ’40 new hospitals by 2030′ was behind-schedule, unfunded, and therefore, undeliverable, the Department of Health and Social Care has today confirmed funding and a realistic timetable to deliver all of its hospital projects.
This credible timeline for delivery, according to the Government, will ensure that staff and patients have access to the facilities they desperately need around the country “as soon as possible”.
Buildings and equipment across the UK that had been left to crumble, disrupting patient care and hindering staff, had been inherited by the new Government, which is why ministers said they are now “committed” to rebuilding the NHS.
The new plan – which the Government say is “affordable and honest” – will be backed with £15 billion of new investment over consecutive five-year waves, averaging £3 billion a year.
Hospitals in Wave 1 of the Programme, which includes North Manchester General Hospital, are expected to begin construction anytime between 2025 and 2030 – with these schemes including hospitals constructed primarily using RAAC, and have been prioritised due to patient and staff safety being paramount.
Read why the much-welcome certainty on the rebuild of North Manchester General Hospital is so much bigger than just a medical story. Full statement here: https://t.co/bspZ20opz2pic.twitter.com/e50QNDDoF1
“We wholeheartedly welcome the Government’s certainty and commitment around the future of North Manchester General Hospital and its plans for a full rebuild,” commented Cllr Bev Craig, Leader of Manchester City Council.
“Working together with our communities, we will ensure that the new North Manchester General Hospital does not just provide excellent healthcare but also improves the health and quality of life for the communities which it serves.
“This rebuild is the lynchpin of that vision, and we are ready now to make it a reality.”
The Government says its plan for implementation of the New Hospital Programme sets out a clear pipeline of schemes to be delivered over the next decade and beyond.