Greater Manchester’s fire service revealed as ‘most improved’ in UK

It's also been named one of the 'best performing' too.

Emily Sergeant Emily Sergeant - 12th March 2024

Greater Manchester’s fire service has been revealed as the ‘most improved’ in the UK, according to a new report.

Not only that, but it’s also been named one of the ‘best performing’ services too.

Following the latest inspection report from His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS), Greater Manchester Fire and Rescue Service (GMFRS) has now been revealed as both the most improved fire and rescue service, and one of the best performing in the country.

The report – which was published last Friday (8 March) – examined 11 different areas across GMFRS, which ranged from the prevention of fires, and protecting the public, to promoting the right culture and values, and developing staff.

10 of those 11 areas have now been rated ‘good’, which is an impressive increase on the first inspection in 2018, when only three areas received that rating, and seven ‘required improvement’.


On top of this, six areas have also been recognised as ‘demonstrating promising or innovative practice’ – which is more than any other fire service in the country so far.

GMFRS was commended for the “significant progress” it’s made across the organisation to “drive positive changes” to operations and culture.


Inspectors praised the service for keeping Greater Manchester residents safe and secure from fires and other risks, particularly noting the “consistent progress” made since the previous inspection, as well as applauding the quality of its fire safety work, and the way it has improved different capabilities – including its terror attack response capability.

Overall, inspectors said they are “confident” the service will continue to progress and improve.

Mayor of Greater Manchester, Andy Burnham, said he is “immensely proud” of GMFRS for its recent performance in the report.


“We know that the service of seven years ago has undergone fundamental change, and our Chief Fire Officer and his leadership team have relentlessly committed themselves to that mission,” he continued, “And this report is a testament to their work.”

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Mr Burnham also added that it’s a testament to the “tireless efforts” of everyone at GMFRS to keep the region safe and deliver a “professional” and “inclusive” service.

Featured Image – GMFRS