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New driving test cancellation rules introduced by DVSA to reduce waiting times

Change is needed more than ever.

Emily Sergeant Emily Sergeant - 9th April 2025

Learner drivers will now be required to give longer notice periods when they need to cancel their driving tests in a bid to reduce waiting lists.

Up until this week, anyone who had booked a driving test which they could no longer attend had to change or cancel their appointment within three full working days notice, but now, as of yesterday (8 April), the Driver and Vehicle Standards Agency (DVSA) requires learner drivers to give 10 days’ notice.

If learners fail to provide the 10 full working days’ notice, then they will not be able to redeem their test fee back.

According to the DVSA’s new rules, only Monday to Saturday count as working days, while Sundays and public holidays do not.

But why has the change been introduced?

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Well, according to the DVSA, lots of people who are not ready to take their driving test leave it until right at the last moment to change or cancel it, and although that appointment then becomes available to other learner drivers, many of them tend to go unused, given the fact it’s so close to the test date and they may not feel prepared enough.

So, the DVSA hopes that by asking learner drivers to give more notice, it should give other people more chance to use the appointment, and ultimately reduce driving test waiting times.

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New driving test cancellation rules have been introduced by the DVSA to reduce waiting times / Credit: pxfuel

There are, of course, some exceptions to the rule, with some learners still being able to apply for a refund at short notice if they have an illness or injury, have suffered a bereavement, have to take a school or college exam, or have their provisional driving license stolen.

On top of this, the DVSA has confirmed that it will continue to pay out-of-pocket expenses for any car driving tests that it has to cancel with fewer than three full working days’ notice.

Read more:

The DVSA is urging learner drivers to cancel their driving test if they cannot attend, rather than just not turning up.

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