News
Northern Rail confess that they still use fax machines to contact train crews
'Yer da still uses fax machines' - and so does Northern, apparently...
Danny Jones -
31st October 2024 
In a quite staggering moment for the public transport sector, Northern Rail has confessed that it still uses fax machines to communicate with train crews across the network.
Nope, not an April Fool’s but, rather fittingly, it is Halloween and this is pretty scary stuff to hear in 2024.
Yes, as unbelievable as it might sound, part of the reason that Northern trains have been so poorly run in recent years, leading Greater Manchester’s Mayor Andy Burnham to call an emergency meeting this past Wednesday, is because they still rely on faxes to communicate between train crews.
The alarming revelation was made public after the transcript from Burnham’s and the Northern mayors’ meeting with the Rail North Committee was shared online, in which one official said that many problems arise “because the tools we use to get information and messages to our crew rely on faxes, amazingly.”
Three decades of privatisation have left our water and rail industries in a sorry state.
— Andy Burnham (@AndyBurnhamGM) October 30, 2024
I think we are entitled to ask: where did all the money go? 👇🏻 https://t.co/IV2RYrYyTU
A simply flabbergasting statement of admission from the rail network which had come under even more fire than ever of late following swathes of trains being cancelled across the region.
Burnham had already called out the company for delivering an “embarrassing” and “part-time service” but things have only got worse since he called the meeting itself.
On Thursday night, yet more trains were cancelled – some even mid-journey between the likes of Manchester and Sheffield, with passengers finding out before conductors in some instances (members of The Hoot and The Sheff team can vouch for that) – causing even more bedlam at the station boards.
Another local based in Gatley, Stockport who spoke to us following last night’s “laughable” service told us how they had to make alternative arrangements to get home after their next 10 trains were cancelled.
Naturally, the Bee Network pioneer wasted no time in calling for Chancellor Rachel Reeves and the Department for Transport to intervene as, at present, the state of trains in the North as a whole is simply untenable.
Please @AndyBurnhamGM would you ask about @northernassist staffing levels and recruitment as I’m concerned there simply isn’t enough staff to operate anywhere near the advertised timetable even if RDW is resolved.
— JELLY HEAD (@LordOrk) October 31, 2024
Read more:
- Council announces plans to get Manchester’s rough sleepers off the streets this winter
- Tributes pour in following the death of Man United’s beloved MUDSA secretary Chas Banks
- More than 50,000 Oasis tickets set to be cancelled and re-listed for sale
It very much feels like an ‘if you don’t laugh you’ll cry situation’ but commuters have been stuck with these simply unnaceptbale conditions for far too long.
Other details from the meeting included that not only do Northern employees still train crew members to communicate over their rotas or to book time off via fax machines, but that despite assuring they want to get rid of them they state it can’t be simply replaced due to current reliance and union rules.
It’s claimed that the rail firm has so far been unable to successfully update the network-wide communication system because of the legacy agreements that remain between Northern train drivers and their union ASLEF (Associated Society of Locomotive Engineers and Firemen).
Elsewhere, with the Labour Party having announced a number of cuts, tax increases and other financial changes as part of their first budget in 14 years, Burnham has at least managed to secure Greater Manchester’s locally-controlled £2 bus fare while most of the country are set to lose it.
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Featured Images — El Pollock (via Geograph)/Jon David Houghton/Tumi-1983/(via WikiCommons)
