Ryanair is being investigated by the Government’s leading regulator over charging parents to sit with their children.
Currently, Ryanair’s terms and conditions require at least one parent to sit with their children aged two-11 when they fly, but this is done through what the airline calls a ‘mandatory family seat’, meaning the parent must pay in order for them to secure a seat next to their child.
This fee applies to both outbound and return flights, and typically costs around £8 each way – but for all other passengers, reserving a seat is optional.
And it’s this that the Competition and Markets Authority (CMA) has launched an investigation.
We’re investigating Ryanair over its practice of charging parents to sit with their children – including those with disabilities – and whether this could be unfair under consumer protection law.
— Competition & Markets Authority (@CMAgovUK) June 11, 2026
CMA evidence suggests this approach to seating is used across the majority of Ryanair’s UK routes, and the watchdog understands that Ryanair is the only major airline flying out of the UK to impose this charge.
ADVERTISEMENT
Other airlines offer to seat children with a parent or guardian without the need for a paid-for adult seat reservation, or they allocate seats together automatically during booking for free.
The CMA says it’s investigating, in particular, whether Ryanair’s approach to seat reservations may mean parents are being charged for the airline to meet its child safety and disability‑related obligations as set out under aviation rules.
ADVERTISEMENT
The watchdog wants to determine whether or not this practice is in line with consumer law, and whether the airline’s contract terms are ‘unfair’ if they put customers at an unfair disadvantage.
Ryanair is being investigated over charging parents to sit with their children / Credit: Gerrie van der Walt (via Unsplash)
Under consumer law, businesses must show a total price that includes all unavoidable charges, rather than adding extra charges separately or later in the process, as this ensures consumers can effectively compare prices and understand the true cost of what they are buying.
“Lots of families save up to afford a summer holiday and we know that extra charges can quickly bump up the price,” commented Hayley Fletcher, who is the Senior Director of Consumer Protection at the CMA.
ADVERTISEMENT
“Our investigation will consider Ryanair’s approach to family seat reservations and how the cost is presented to consumers to determine whether they comply with consumer law.
“For the past year, we’ve told businesses to ensure their customers are shown the total price upfront – those who don’t face the very real possibility of action from the CMA.”
At present, the CMA is currently at the beginning of its investigation, and has reached no conclusions about whether Ryanair has broken the law.
Featured Image – CCNull
Business
Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”
Featured Image – MAG
Business
Workers at major Manchester city centre hotel to strike this bank holiday weekend
Emily Sergeant
Workers at one of the most prominent hotels in Manchester city centre are set to strike this bank holiday weekend.
Workers at Kimpton Clocktower Hotel and its bar venue The Refuge, who are members of the union Unite, will take 24 hours of strike action on Saturday (29 August) in what is said to be a ‘long-running dispute’ over union busting.
The strike day chosen by the workers is the second day of this year’s Manchester Village Pride, and is historically the most lucrative day of the year for their employer.
This is because Kimpton Clocktower is located very close to the Pride Parade route, and for several years has been a very popular location for people attending the festival, and even runs a number of Pride events itself.
Unite says that for months now, workers at the Kimpton Clocktower – which is owned by InterContinental Hotels Group UK (IHG) – have been asking for formal union recognition to improve conditions after raising several issues with management, but IHG UK has refused this and instead ‘targeted’ the union for its actions.
Workers at a major Manchester city centre hotel are set to strike this bank holiday weekend / Credit: Rebecca Hope Photography (Supplied)
Previous strikes have already taken place this summer, apparently causing ‘financial hits’ to the business in the process – with the bar being forced to close early at several events as there were not enough staff to cover them.
“A strike on Kimpton’s most profitable day is entirely of its own making,” commented Unite regional officer, Alison Treacher. “Throughout this dispute, Kimpton Clocktower management have treated its loyal workforce with contempt and our members have shown they will not stand for it.
“There is still time to avoid this highly disruptive strike action, but that relies on IHG changing tack by listening to its members and giving them the union recognition they have long been calling for.”
This dispute is said to be the first ever hospitality strike in the North West.
Unite is currently running a petition demanding that IHG UK stop targeting union activists, recognise the Kimpton workers rights to have their grievance heard collectively, and support their union recognition campaign.