Some businesses have finally managed to regain a foothold after being knocked for six by the pandemic. But for bars and restaurants, the challenge has only just begun.
Whilst the general public are awaiting July 4 (the day pubs could reopen) with bated breath, the venues themselves aren’t filled with the same giddy optimism.
Social distancing rules and regulations have rendered ‘normal’ customer serving methods impossible, and for the smaller, independent bars we all know and love, finding a solution is proving panic-inducingly difficult.
That’s why seatd are stepping in to help.
This innovative tech system allows customers to order food and drink to their seats without the need to fill in forms, download an app or pre-order beforehand. All they need to do is scan a code on the table – and choose their serving preferences (bring to the table, collect at the till, or a specified pickup point).
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It’s easy for customers. It’s easy for venues. And everyone stays safe.
Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food/drinks and dietary requirements.
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The web-app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently – with an admin panel sitting on a tablet or laptop next to existing POS systems.
Every customer will also be given the option to donate to a local charity, at no extra cost to the venue.
Despite the straitjacket being thrown onto the hospitality sector, seatd has found a way to create environments where people still have freedom in how they order and pay.
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The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell and Jack Woodward, the seatd software has been developed over the last three months and is being rolled out to venues ahead of the grand bar/pub/restaurant reopening next month.
Craig Davies, co-founder of seatd said: “seatd was born out of our love and understanding of the hospitality industry and what would be essential in supporting its recovery when doors reopen.
“With safety of paramount importance to us, we want to work closely with venues to help them get back on their feet, providing them with tech that helps them comply with social distancing measures.
“We’re so proud to have developed seatd. There’s absolutely no setup costs, and it’s really easy to use. Venues can literally be up in running in a matter of minutes.”
Fellow co-founder Steve Powell added: “While people are searching for a balance between peace of mind and returning to life, seatd hopes to reassure any apprehensions and help the public to enjoy the future of social hospitality and also ensure much-loved venues are able to stay trading safely and successfully.”
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Alongside seatd, Craig Davies and Stephen Powell are co-founders of the award winning Viper app, which enables customers to pre-book tables and drinks at bars in Manchester including Manahatta, Dirty Martini, Impossible and BLVD.
For more information on seatd, visit their website. Venues can get in touch right now for support with any social distancing measures.
You can also follow them on social media: @beseatd.
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Simon Wood announces gutting closure of Manchester restaurant after seven years
Danny Jones
Celebrity chef and Manchester local Simon Wood has announced that his self-titled WOOD Restaurant has sadly closed its doors.
The Oldham-born chef-owner who won MasterChef back in 2015, revealed the unfortunate news on Wednesday, 2 October, confirming that the First Street site will be closing immediately. Truly gutting.
Wood has remained one of Greater Manchester’s most-renowned chefs for the past decade, not to mention a huge advocate for supporting the hospitality industry, especially post-Covid and during the ongoing cost of living crisis.
Sharing an emotional post on Instagram, he wrote: “It is with much regret that I have to inform you that I must close the doors here at WOOD for good, with immediate effect.”
“We have had 7 years as part of the Manchester city dining scene and I’m very proud of what the team and I have achieved”, the 48-year-old continued.
“Sadly with COVID rent arrears now being demanded by our landlord and an increasingly difficult marketplace, energy increases, ingredient costs and soon-to-be spiralling business rates we just cannot make this work.”
“I’d like to thank everyone for your support and patronage over the years. Thank you, Simon.”
It was only at the start of the week that Wood shared a frustrated post about a group of no-show customers over the weekend that failed to even pre-warn that they would no longer be attending one of his most exclusive and costly experiences.
We’re starting to lose count of how many local businesses are unfortunately struggling in the face of the rising business rates and energy bills that all independents are facing at the minute.
It was only last month that we saw Almous Famous had to call it a day with their Withington location and beloved sandwich spot Micky’s sadly suffer the same fate. Even cult favourite Cafe Marhaba looks to have gone up for sale. So tough to swallow.
We’re genuinely gutted for everyone involved with the brand. All the best, Si – we know you’ll be back stronger than ever one of these days.
Featured Images — The Manc Group
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No trams to run through major Manchester city centre station this weekend
Emily Sergeant
Arguably Manchester city centre’s most important tram stop is set to be out of action this weekend, with no services running through it.
In what is another part of Transport for Greater Manchester‘s (TfGM) ongoing programme of works intended to “maintain and improve” the Metrolink system and ensure tram journeys in Greater Manchester remain “safe, reliable, and accessible”, it’s been confirmed that no trams will run through Cornbrook this weekend.
Due to this, there will be a change to operating patterns across the majority of the Metrolink network on both Saturday 5 and Sunday 6 October.
As is often the case in instances like these, disruption to passengers is expected.
On Saturday and Sunday [5 and 6 October], no trams will operate through Cornbrook.
There will be a change to operating patterns and replacement bus services will be in operation.
On Saturday (5 October), the tram service pattern will change to Altrincham – Old Trafford, Bury – Ashton-under-Lyne, East Didsbury – Firswood, Etihad Campus – Bury (peak time only) / Victoria (after peak only), Manchester Airport – Firswood, Rochdale Town Centre – Deansgate-Castlefield (via Exchange Square), and The Trafford Centre – Wharfside.
Similarly, on Sunday (6 October), the only difference to the above service pattern is that the Etihad Campus tram will only run to Victoria, not Bury.
Services will operate every 12 minutes, except for on the Eccles line, where no trams will run at all.
TfGM is also warning that there may be changes to the first and last tram times during these works, but, in bid to help people still get to their destinations, three bus replacement services will operate from Firswood to Victoria, Old Trafford to Piccadilly, and Eccles to Piccadilly.
The Old Trafford to Piccadilly bus service will run through Wharfside, while the Eccles to Piccadilly will travel via MediaCity.
“These works are a vitally important part of maintaining a safe and reliable network for all our customers,” explained
Ian Davies, who is TfGM’s Interim Network Director for Metrolink, said these works are “a vitally important part” of maintaining the Metrolink, and that work has been scheduled by TfGM to “minimise disruption to passengers and residents as much as possible”.