Some businesses have finally managed to regain a foothold after being knocked for six by the pandemic. But for bars and restaurants, the challenge has only just begun.
Whilst the general public are awaiting July 4 (the day pubs could reopen) with bated breath, the venues themselves aren’t filled with the same giddy optimism.
Social distancing rules and regulations have rendered ‘normal’ customer serving methods impossible, and for the smaller, independent bars we all know and love, finding a solution is proving panic-inducingly difficult.
That’s why seatd are stepping in to help.
This innovative tech system allows customers to order food and drink to their seats without the need to fill in forms, download an app or pre-order beforehand. All they need to do is scan a code on the table – and choose their serving preferences (bring to the table, collect at the till, or a specified pickup point).
ADVERTISEMENT
It’s easy for customers. It’s easy for venues. And everyone stays safe.
Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food/drinks and dietary requirements.
ADVERTISEMENT
The web-app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently – with an admin panel sitting on a tablet or laptop next to existing POS systems.
Every customer will also be given the option to donate to a local charity, at no extra cost to the venue.
Despite the straitjacket being thrown onto the hospitality sector, seatd has found a way to create environments where people still have freedom in how they order and pay.
ADVERTISEMENT
The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell and Jack Woodward, the seatd software has been developed over the last three months and is being rolled out to venues ahead of the grand bar/pub/restaurant reopening next month.
Wikimedia Commons
Craig Davies, co-founder of seatd said: “seatd was born out of our love and understanding of the hospitality industry and what would be essential in supporting its recovery when doors reopen.
“With safety of paramount importance to us, we want to work closely with venues to help them get back on their feet, providing them with tech that helps them comply with social distancing measures.
“We’re so proud to have developed seatd. There’s absolutely no setup costs, and it’s really easy to use. Venues can literally be up in running in a matter of minutes.”
Fellow co-founder Steve Powell added: “While people are searching for a balance between peace of mind and returning to life, seatd hopes to reassure any apprehensions and help the public to enjoy the future of social hospitality and also ensure much-loved venues are able to stay trading safely and successfully.”
ADVERTISEMENT
Alongside seatd, Craig Davies and Stephen Powell are co-founders of the award winning Viper app, which enables customers to pre-book tables and drinks at bars in Manchester including Manahatta, Dirty Martini, Impossible and BLVD.
For more information on seatd, visit their website. Venues can get in touch right now for support with any social distancing measures.
You can also follow them on social media: @beseatd.
News
How will the Government’s new digital ID alternative for alcohol sales work?
Emily Sergeant
All licensed venues across England and Wales now have the choice to introduce digital proof of age for alcohol sales alongside physical.
Instead of having to hand over physical ID that contains personal information, such as names and home addresses, customers now have the choice to simply provide confirmation that they are 18 or over on their phone – helping to better protect privacy and personal safety in the process.
This means that, no matter whether you’re buying a drink at your favourite pub, heading to a festival, or enjoying a night out at a concert, you won’t need to worry if you’ve left your ID at home.
According to the Government, this new change will benefit businesses greatly too, as certified digital services are able to check that an ID is genuine and belongs to the person presenting it much easier than the alternative can, which therefore helps to reduce the risk of any fake or borrowed IDs going undetected.
Well, according to the Government, it could be as simple as a customer showing a QR code for staff to scan, or tapping their phone against a compatible reader, where staff will then receive a clear confirmation on their device that the customer has passed the age check.
This change follows a 2024 Government consultation where it was reported that 72% of respondents supported the use of digital identities for age verification when buying alcohol.
Digital Government Minister Stephanie Peacock reiterated that ‘it will remain an individual or business’ choice whether to use or adopt [digital ID]’ and that physical ID will ‘still remain a valid way’ for customers to prove their age.
“This groundbreaking change in the law will mean you do not need to carry a physical ID, nor hand over sensitive personal information such as your name or address just to prove your age, allowing everyone to feel safer on a night out,” she concluded.
Featured Image – Robin Worrall (via Unsplash)
News
Manchester to host G20 Summit in 2027 with more than a dozen world leaders descending on the city
Emily Sergeant
Manchester has been confirmed as the host city for the G20 Summit next year.
It was already announced back in November last year that the G20 Summit would be coming to the UK in 2027, and plans were apparently already being discussed to host it in Manchester even before Andy Burnham became Prime Minister and Number 10 North was set up.
But now, ahead of this year’s leaders’ summit being held in Miami in December, it has been confirmed that the G20 Summit will arrive in Manchester in November 2027.
Manchester is said to have been picked to host the leaders’ summit because of its ‘cultural heritage’.
Bringing together 19 of the world’s largest economies and two major multilateral bodies – the European Union and the African union – G20 members who will be invited to attend the summit next year make up 85% of global GDP, 75% of international trade, and two-thirds of the world’s population as a whole.
Manchester has been confirmed to host the G20 Summit in 2027 / Credit: 10 Downing Street | Paul Kagame (Flickr)
G20 members are also some of the UK’s closest economic partners, the Government insists.
17 of the UK’s top 20 global export markets attend the summit, as do 18 of the UK’s top 20 sources of foreign direct investment.
The presidency of the G20 is currently held by the US but will pass to the UK after the leaders’ summit hosted by the president at his Trump National Doral Miami golf resort in December.
The 2027 summit will be held at Manchester Central, it has been confirmed, and other locations across the UK will also host other G20 events as part of the year-long presidency, but these are yet to be announced.