The government has officially banned ticket touting, making it illegal for tickets to be resold at inflated prices.
The new measures will destroy the operating model of ticket touts, who snap up tickets for theatre, sport and live music, then sell them on the secondary value for far more than their face value.
Oftentimes, touts use automated bots to buy large volumes of tickets at once, taking them away from real fans.
The government says it’s caused misery for millions of fans and damaged the live events industry.
But now, the practice is being banned, with the government making it illegal to sell tickets above face value (plus unavoidable fees like service charges).
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Resale platforms will also have their service fees capped, and they’ll have a legal duty to monitor and enforce compliance with the price cap.
Individuals will also be banned from reselling more tickets than they were entitled to buy in the initial ticket sale.
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Culture secretary Lisa Nandy said: “For too long, ticket touts have ripped off fans, using bots to snap up batches of tickets and resell them at sky-high prices. They’ve become a shadow industry on resale sites, acting without consequence.
“This government is putting fans first. Our new proposals will shut down the touts’ racket and make world-class music, comedy, theatre and sport affordable for everyone.”
Business Secretary Peter Kyle added: “The UK is home to a brilliant range of music, entertainers and sporting stars – but when fans are shut out – it only benefits the touts. That’s why we’re taking these bold measures to smash their model to pieces and make sure more fans can enjoy their favourite stars at a fair price.”
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Dan Smith, lead singer of Bastille – who have been part of the campaign against ticket touting – said: “It’s such great news that the government has stepped up and introduced a price cap on resale tickets – something I’ve been campaigning for alongside O2 and the FanFair Alliance for a long time.
“It’s a good step towards protecting music fans from being ripped off and will allow more genuine fans to see their favourite artists perform at face value prices. I am welcoming a world where there are no more resellers snapping up all of the tickets and massively inflating their prices.”
According to analysis by the CMA, typical mark-ups on secondary market tickets exceed 50%, whilst investigations by Trading Standards has uncovered evidence of tickets being resold for up to six times their original cost.
It’s believed these new measures against ticket touts could save fans around £112 million annually, freeing up around 900,000 more tickets from the primary ticket sellers each year.
The use of strategies like dynamic pricing has also been a major source of frustration for fans – such as the method used during the Oasis reunion on-sale – and new rules mean that fans must be given 24 hours notice of tiered pricing, plus provide clearer price information during online queues.
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Industry voices who have weight in today include Mumford & Sons, who said that touts have ‘taken advantage of the good will and passion of music fans for many years’; Ed Sheeran’s manager Stuart Camp, who said the announcement is ‘long overdue’; and Coldplay manager Phil Harvey, who added that the legislation will be ‘a game-changer’.
Claire’s is closing down stores in the UK and Ireland with more than 1,300 jobs set to be lost
Danny Jones
In another hit to domestic shoppers, Claire’s Accessories is closing down en masse across the UK and Ireland after entering into administration once again.
Falling into an unfortunate financial status for the second time in less than a year, Claire’s will be shutting down all of their standalone stores across Britain, along with their IE branches.
A total of 154 stores will soon disappear, with more than a thousand people set to be put out of work.
Once a mainstay of British high streets up and down the country, the accessory shop known for all things jewellery, piercings and more has ceased trading effective immediately.
Announced at the start of the week and the end of the first full month of Q2, it was confirmed that Claire’s closed their final locations on Monday, 27 April.
With administrators, Kroll, appointed to wrap up business proceedings, an estimated 1,300 English, Irish, Scottish and Welsh workers have now lost their jobs.
Founded way back in 1961 over in the United States, Claire’s has operated across the Atlantic for more than three decades.
However, with various other contemporaries and cheaper online options having appeared over the years, they’ve struggled not just to remain profitable but to compete full stop.
They most recently filed for bankruptcy in the US this past August (2025), with their Belgian, Spanish, and Dutch divisions having already called it quits.
Manchester location(s) have changed a lot over time, but now they’re on the way out (Credit: Arndale)
For many, the outcome isn’t all that surprising, but it will nevertheless be a sad loss for many who have seen multiple generations visit these venues over the years.
Manchester Storm announce return to AO Arena after nearly two and a half decades
Danny Jones
In a huge bit of regional sporting news, Manchester Storm have announced they will be coming home to the AO Arena after nearly two and a half decades away from the iconic venue.
Massive news for Manc ice hockey followers and local sports fans in general.
Revealing the long-awaited return after 24 long years away from the place where Manchester’s native hockey team first began its story, the team, AO figures, and even some fans were part of a special announcement event inside the 20,000-seater stadium this week.
Confirming the news on Monday, 27 April, MCR Storm will be back playing at the AO Arena later this year – just in time for the start of the 2026/27 campaign.
— Manchester Storm | #TakeShelter (@Mcr_Storm) April 27, 2026
As detailed in a full press release from the Greater Manchester club, they are seemingly marking a milestone moment in their next chapter by going back to their roots.
It goes on to read: “Founded back in 1995 as a tenant of the then newly-opened Manchester Arena, the original Manchester Storm quickly became one of British ice hockey’s most iconic teams.
“In their inaugural season, the Storm secured the First Division championship before becoming founding members of the Ice Hockey Superleague in 1996.”
Coming somewhat full circle more than a generation later (Storm having made it to the play-off finals of the modern Elite Ice Hockey League era this April for the first time in their history), they have made one-off returns to the storied space in recent times.
However, many supporters have been waiting for a fully fledged return for some time now; equally, others are understandably sad to pay a bittersweet goodbye to the ‘Storm Shelter’ over in Altrincham, with the building having already pulled licensing for next year.
They have been at the Planet Ice rink for over a decade now, and the company itself have even issued a lengthy response following the departure – namely noting the issue of communication, clarity and fair notice. Nevertheless, for the vast majority, this felt like a long-overdue comeback.
With an ex-player turned head coach and all-round club legend, Cam Critchlow, having also signed on for another campaign behind the bench, it’s been a busy week in and around the organisation.
Representing the Manchester Storm ownership group, former coach Ryan Finnerty and partner Emma said in a joint statement: “This is a major milestone for our partnership group and a vision we’ve worked towards for some time.
Returning Manchester Storm to the AO Arena is a proud moment for everyone involved. It’s about giving our fans a premier stage in the heart of the city and delivering an outstanding live experience.
“Together with our leadership team and Canadian partners, our ambition is clear — not just to compete, but to lead in the Elite Ice Hockey League and beyond. This marks the start of an exciting new era for the club. Manchester Storm is coming home.
“Today marks a hugely exciting and significant moment for both the Manchester Storm and the Elite League”. The EIHL themselves have also celebrated the news, adding that they feel it reflects “the scale and ambition of the league”.
Are you happy to see them setting up shop at the AO Arena once again? Better still, do you remember going there to watch games the first time around? Let us know down in the comments.
Daisy Jackson -
19th November 2025 
