TUI has announced plans to axe hundreds of flights from Manchester Airport over the next month.
The tour operator will cancel six flights a day, starting today until the end of June.
Manchester is the only airport affected by the ‘incredibly difficult’ decision.
TUI said that ‘on-going disruption in our operation at Manchester Airport’ is to blame for the upcoming cancellations.
TUI is cancelling six flights a day from Manchester. Credit: TUI
Affected customers will be given full refunds as well as an ‘extra gesture of goodwill’, TUI said in a statement.
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The news comes after several days of more travel chaos at the transport hub, with queues for check-in stretching through the sky tunnel and into car parks.
Similar scenes have been taking place at airports across the country.
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A statement from TUI said: “We would like to apologise to our customers who have experienced flight delays and cancellations in recent days and understand that many of our customers have been looking forward to their holiday with us for a long time.
“Due to the amount of on-going disruption in our operation at Manchester Airport, we have made the incredibly difficult decision to cancel six flights a day (43 flights a week), from Tuesday 31st May until Thursday 30th June. All other airports in the UK are planned to operate as normal.
“We understand how disappointing this will be for those impacted; however, we believe this is necessary to provide stability and a better customer service at Manchester Airport.
“We will continue to work closely with all our airport partners and suppliers so we can provide the best possible holiday experience for our customers.
“Customers affected by the flight cancellations will receive a full refund for their holiday, as well as an extra gesture of goodwill.
“Customers impacted in the next 14 days will also receive information on how to apply for compensation in line with regulations.
Queues at Manchester Airport. Credit: The Manc Group
“We would like to reassure our customers that we cancellations of this nature are extremely rare and would like to thank them for their patience and understanding.”
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A Manchester Airport spokesman said: “Over the last few days TUI and its appointed ground handler, Swissport, have experienced significant challenges with their check-in and baggage reclaim operations at Manchester Airport.
“From extensive discussions with the TUI and Swissport management teams, it is clear that they are experiencing temporary staff shortages, in common with other aviation and travel companies.
“Given these challenges, we understand TUI’s difficult decision to cancel a number of services over the course of the next month, although we are obviously disappointed to see passengers’ plans disrupted in this way.
“We will continue to work with TUI, Swissport and other partners to give passengers the best possible service as the travel sector builds back to full strength after the pandemic.
“In the meantime, we continue to advise passengers to arrive three hours before their flight and to be as prepared as they can be for their journey through the airport.”
Featured image: TUI
News
Met Office gives verdict on how Storm Boelo aftermath will affect Greater Manchester this week
Emily Sergeant
Storm Boelo is finally on his way out, and now the Met Office has given its verdict on what we can expect from the rest of the week.
In the aftermath of two successive storms, Storm Austen followed by Storm Boelo – the latter of which affected Greater Manchester – the UK is now able to begin recovering from the effects of the adverse weather.
But the Met Office has warned that, although there is no named storm, strong winds and heavy rain will continue to affect parts of the UK early this week, before high pressure brings calmer conditions.
Yellow national severe weather warnings are in place for parts of Scotland and western areas of the UK today (Tuesday 27 October), including areas of the North West, as gales and spells of rain bring the potential for ongoing disruption around the region, particularly on exposed coasts and higher ground.
“The continued winds could hamper recovery efforts in some places,” forecasters also unfortunately confirmed.
⚠️ Strong winds and heavy rain continue across parts of the UK early this week with a yellow weather warning in place, before high pressure brings calmer conditions for many from Wednesday ⛅
Read our news release to find out more 👇
https://t.co/EQU4vvaA3B https://t.co/hpvTd8v7EZ
As rest of the week pans out though, conditions will begin to settle down and showers are expected to become ‘less frequent’, while winds also ease for most, although gales could continue for a time in the far north.
Thursday is expected be ‘largely dry’ with lighter winds and variable cloud, with a touch of mist and fog likely across parts of England and Wales during the morning.
From Friday and into the weekend, light rain will team up to potentially affect northwestern areas of England, but for the most part, temperatures are expected to remain close to, or slightly above, average for the time of year.
“From Wednesday, high pressure will start to build which will ease the winds and bring a quieter and largely drier end to the week for many, although some rain is still possible in the North and West,” explained Met Office Deputy Chief Forecaster, Steven Keates.
“However, with wind warnings in place, those in warnings areas, particularly in northern Scotland and western high ground, continue to be exposed to strong winds and heavy rain before the more settled weather arrives.”
Featured Image – The Manc Group
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Popular pumpkin patch attraction describes ‘catastrophic’ impact of Storm Boelo
Daisy Jackson
Bates Farm, one of the most popular pumpkin patch attractions in the North West, has shared its heartbreak after Storm Boelo forced its closure on the busiest day of the season.
The Warrington-based family farm said the financial impact has been ‘honestly catastrophic’, after they had to cancel all tickets for Sunday.
Sisters Ali and Fiona Wilshaw, who run the farm, said it was simply not safe to allow members of the public onto the farm in the storm, with ‘crazy’ gusts of wind.
They later shared a video that showed their marquee was badly damaged and many footpaths turned to deep mud.
The sisters said they were ‘heartbroken’ to have to close at such a busy time, but stressed to followers that ‘your safety and our integrity will always come first’.
On Saturday, as Storm Austen and Storm Boelo chased each other across the UK, several people shared videos of themselves getting battered by the weather at Bates Farm.
And it’s pretty clear from that why Ali and Fi decided to cancel all tickets and close for the day on Sunday.
They wrote: “We have put in so much love, energy and investment putting on this event at this scale. The cost to cancel and refund everyone today on our busiest day of the season is honestly catastrophic, but business aside, your safety and our integrity will always come first.
“To think last night we were running round Tesco trying to stock up on milk and now we are in the depths of recovering the site to go again tomorrow. All emails and enquiries are being responded to as quickly as possible and we are doing our best to open up more available slots next week.
“We are being tested like never before, but pulling together in true force. Huge shout out to the whole team and Farmer Fi the absolute queen in any crisis.
“Thank you all for your patience and especially thank you to those who have sent such kind words and support, we are so grateful to have customers like you.
“We will be back tomorrow to enjoy the remaining of this tough season, we are putting in so many provisions with wood chip paths, undercover seating and an indoor barn to make your visit as enjoyable as possible. Ali & Fi.”
Anyone who had tickets to visit Bates Farm on Sunday will be refunded, and can book in for another date.
Bates Farm has safely reopened its autumnal experience and pumpkin patch today.