As airline passengers flying in and out of the UK have been left stranded at airports and onboard aircraft following a mass technical fault, hundreds of thousands have been warned that the current flight delays and travel chaos “could last days”.
Reports of a technical fault with the UK’s air traffic control system were reported on Monday, 28 August and although the problem was said to have been fixed around 3:15 pm, the knock-on effect it has had on scheduled flights has been enormous.
It is estimated that more than 500 flights have been cancelled or delayed by airlines operating across the UK, with countless numbers of those who have been/were set to travel this bank holiday weekend now stuck in limbo as they wait for their rescheduled flights or for alternative means of transport.
Even more concerningly, according to the National Air Traffic Services (NATS), while the network-wide technical issue is now thought to have been “identified and remedied”, they have warned that the subsequent disruption could last until later into the week.
NATS’ Juliet Kennedy provides an update on the ongoing flight delays and travel chaos.
A limited number of flights were able to operate but overall air traffic was severely restricted as engineers struggled to locate and rectify the problem, with controllers left with no other choice but to input flight plans manually.
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With some prospective passengers facing up to as much as 12-hour delays or massive price hikes following the flights being outright cancelled, it’s hard to overstate just how long the disruption will last or exactly how many will have been affected.
Meanwhile, NATS has insisted they will be continuing to investigate what caused the system failure “very thoroughly”. The technical fault is said to have lasted for more than four hours, only causing further chaos in airports and on planes as people were informed they would be stuck there for the time being.
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Speaking to ITV News, stranded passenger Paul Gibson described the situation at Manchester Airport as “chaos”, detailing how he and the other people at his gate” got very little information and then eventually found out the flights had been cancelled by going to the board and everything just disappeared.”
BBC Sports reporter Gabby Logan was one of several who took to social media to explain how she had been stuck on a plane along the runway of Budapest airport for several hours after covering this year’s World Athletics Championships, writing: “After almost 3 weeks away from home I am hours from hugging my family. And have just been told UK airspace is shut. We could be here for 12 hours. So we sit on the plane and wait.”
Despite later posting an update and crediting British Airways for their communication and resolving the situation, she then shared a more recent message on X which simply read: “I spoke too soon”.
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Naturally, many are now wondering what their rights are surrounding cancelled/rescheduled flights, with UK law stating that airlines must give passengers the option to choose another flight or provide a full refund for any part of the ticket not used, as well as help arrange alternative means of transport.
According to the Civil Aviation Authority (CAA), an airline must also provide a reasonable amount of food, drink and sometimes accommodation in the case of a “significant delay” — i.e. over two hours for a short-haul flight of under 1,500km, more than three hours for a medium-haul flight (up to 3,500km) and in excess of four hours for long-haul journeys.
NHS releases list of first conditions set to be eligible for new ‘online hospital’
Emily Sergeant
The first conditions that are set to be eligible for video appointments via the new NHS online hospital have been revealed.
In case you hadn’t heard, back in September of last year, the Government has announced that the NHS would be setting up an ‘online hospital’ known simply as NHS Online – which will not have a physical site and instead digitally connect patients to expert clinicians anywhere across the country.
Ultimately, this means patients can be seen faster than normal, as teams triage them quickly through the NHS App and let them book in scans at times that suit them at centres closer to their home.
NHS Online – which will begin to see its first patients in 2027 – is expected to deliver the equivalent of up to 8.5 million virtual appointments and assessments in its first three years, according to the NHS, which is four times more than an average NHS trust.
And now, the NHS has selected nine ‘common’ conditions which will be the first to be treated by the NHS Online service.
📲 Introducing NHS Online 📲
A new digital hospital will transform healthcare.
From 2027, you'll be able to get specialist care:
✅ straight to your home via the NHS App ✅ faster than a traditional hospital appointment ✅ wherever you live in England
Women’s health issues, including severe menopause symptoms and menstrual problems that can be a sign of endometriosis or fibroids, will be among the conditions available for online referrals, as will prostate problems like prostate enlargement and a raised prostate specific antigen (PSA) level, along with eye conditions including cataracts, glaucoma, and macular degeneration.
NHS Online will also provide support for other painful and distressing conditions, such as iron deficiency anaemia and inflammatory bowel disease (IBD).
So, how will NHS Online work then? Well, when a patient has an appointment with their GP, they will have the option of being referred to the online hospital for their specialist care instead, and then from there, they’ll be able to book directly through the NHS App.
Once referred to the online hospital, patients will have the ability to see specialists from around the country without leaving their home or having to wait longer for a face-to-face appointment.
The NHS has released a list of the first conditions set to be eligible for the new ‘online hospital’ / Credit: Nordwood Themes (via Unsplash) | rawpixel
If they need a scan, test, or procedure, then they’ll be able to book this in at a time that suits them at Community Diagnostic Centres closer to home.
Patients will also be able to track their prescriptions and get advice on managing their condition at home too.
“We’ve selected nine common conditions which the NHS Online service will initially provide support for when it launches next year, including some women’s health issues as well as prostate problems,” commented Professor Stella Vig, who is the National Clinical Director for Elective Care at NHS England.
“We know that these conditions can be painful and difficult to cope with so providing faster, more convenient access to diagnosis and treatments will have a real and positive impact on people’s lives.”
Junk food adverts are now banned on TV before 9pm in the UK to ‘protect’ kids’ health
Emily Sergeant
Junk food advertisements are now banned on television before 9pm in the UK in a bid to help protect children’s health.
In what is being considered a ‘landmark’ move by the Government, as of today, adverts for less-healthy food and drinks will be banned on television before 9pm and online at all times, as part of world-leading action that is expected to remove up to 7.2 billion calories from children’s diets each year, and reduce the number of children living with obesity by 20,000.
It’s also expected that this ‘decisive’ action will deliver around £2 billion in health benefits over time.
According to the Government, evidence shows that advertising influences what and when children eat – shaping their preferences from a young age, and ultimately increasing the risk of obesity and related illnesses.
At the start of primary school, 22.1% of children in England are overweight or living with obesity, and this rises to 35.8% by the time they leave.
Junk food adverts are now banned on TV before 9pm in the UK / Credit: Alan Hardman | Kobby Mendez (via Unsplash)
This change is part of a range of measures that the Government is taking to ‘lift children out of poverty’ and help give them the ‘best start’ in life – with other measures being the introduction of the Healthy Food Standard, and giving local authorities the power to stop fast food shops opening outside schools.
“We promised to do everything we can to give every child the best and healthiest start in life,” explained Health Minister Ashley Dalton, as the junk food advert ban comes into force.
“By restricting adverts for junk food before 9pm and banning paid adverts online, we can remove excessive exposure to unhealthy foods – making the healthy choice the easy choice for parents and children.
“We’re moving the dial from having the NHS treat sickness, to preventing it so people can lead healthier lives and so it can be there for us when we need it.”
Featured Image – Karolina Kołodziejczak (via Unsplash)