As airline passengers flying in and out of the UK have been left stranded at airports and onboard aircraft following a mass technical fault, hundreds of thousands have been warned that the current flight delays and travel chaos “could last days”.
Reports of a technical fault with the UK’s air traffic control system were reported on Monday, 28 August and although the problem was said to have been fixed around 3:15 pm, the knock-on effect it has had on scheduled flights has been enormous.
It is estimated that more than 500 flights have been cancelled or delayed by airlines operating across the UK, with countless numbers of those who have been/were set to travel this bank holiday weekend now stuck in limbo as they wait for their rescheduled flights or for alternative means of transport.
Even more concerningly, according to the National Air Traffic Services (NATS), while the network-wide technical issue is now thought to have been “identified and remedied”, they have warned that the subsequent disruption could last until later into the week.
NATS’ Juliet Kennedy provides an update on the ongoing flight delays and travel chaos.
A limited number of flights were able to operate but overall air traffic was severely restricted as engineers struggled to locate and rectify the problem, with controllers left with no other choice but to input flight plans manually.
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With some prospective passengers facing up to as much as 12-hour delays or massive price hikes following the flights being outright cancelled, it’s hard to overstate just how long the disruption will last or exactly how many will have been affected.
Meanwhile, NATS has insisted they will be continuing to investigate what caused the system failure “very thoroughly”. The technical fault is said to have lasted for more than four hours, only causing further chaos in airports and on planes as people were informed they would be stuck there for the time being.
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Speaking to ITV News, stranded passenger Paul Gibson described the situation at Manchester Airport as “chaos”, detailing how he and the other people at his gate” got very little information and then eventually found out the flights had been cancelled by going to the board and everything just disappeared.”
BBC Sports reporter Gabby Logan was one of several who took to social media to explain how she had been stuck on a plane along the runway of Budapest airport for several hours after covering this year’s World Athletics Championships, writing: “After almost 3 weeks away from home I am hours from hugging my family. And have just been told UK airspace is shut. We could be here for 12 hours. So we sit on the plane and wait.”
Despite later posting an update and crediting British Airways for their communication and resolving the situation, she then shared a more recent message on X which simply read: “I spoke too soon”.
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Naturally, many are now wondering what their rights are surrounding cancelled/rescheduled flights, with UK law stating that airlines must give passengers the option to choose another flight or provide a full refund for any part of the ticket not used, as well as help arrange alternative means of transport.
According to the Civil Aviation Authority (CAA), an airline must also provide a reasonable amount of food, drink and sometimes accommodation in the case of a “significant delay” — i.e. over two hours for a short-haul flight of under 1,500km, more than three hours for a medium-haul flight (up to 3,500km) and in excess of four hours for long-haul journeys.
Chester Zoo named one of England’s most popular tourist attractions with 1.9m visitors
Emily Sergeant
Congratulations are in order, yet again, for Chester Zoo… as this time its been one of England’s most popular attractions.
Merely months after being named the UK’s best zoo for the second year running, thanks to receiving more than 11,000 ‘excellent’ reviews from TripAdvisor, Chester Zoo has now got itself another prestigious title, as a major VisitEngland (VE) report has ranked it the third most-visited ‘paid for’ attraction in England – and the most visited outside of London.
The national tourist board for England gathered information from a total of 1,373 attractions across the country, and ranked the UK’s biggest charity zoo as the third overall in terms of popularity, with a whopping 1.9 million visitors in 2024 alone.
The Tower of London took top spot with 2.9 million visitors, while the Royal Botanic Gardens at Kew was second place with 2.3 million visitors.
When it comes to free attractions, on the other hand, it wad the British Museum that claimed the top spot with 6.5 million visitors, while the Natural History Museum (5.9 million visitors) took second place, and the Tate Modern (4.6 million visitors) got third.
So as you can see, the south and London in particular is a pretty dominating force in England’s tourism industry – which is why it’s even more impressive to see Chester Zoo ranked so highly.
The new VE title also comes after the zoo was recently given £4 million of lottery funding to help ‘transform’ the local environment and restore wildlife habitats across the Cheshire and wider North West region.
Not only that, but if course follows Chester Zoo’s unveiling of its new immersive experience named Heart of Africa, which is the the largest zoo habitat ever created in the UK and is home to 57 iconic African species.
Chester Zoo has been named one of England’s most popular tourist attractions with 1.9m visitors / Credit: Chester Zoo
“As a major international wildlife charity, everything we do is focused on supporting global conservation,” commented Chester Zoo’s Commercial Director, Dom Strange.
“Whether it’s caring for highly-threatened animals and plants, making scientific discoveries, influencing Government environmental policies, impacting the National Curriculum to better connect young people with nature, or our conservation efforts in around 20 countries, we’re fully committed to protecting endangered species for the future.
“But none of this would be possible without our visitors.
“Every person who comes to the zoo for a fun and inspiring day out is helping to fund our vital work, so we want to say a heartfelt thank you to everyone who has supported us and helped us to rank so highly in VisitEngland’s latest report.”
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Manchester Museum saves a ‘national treasure’ to ensure it stays in the UK
Emily Sergeant
Manchester Museum has made a stunning new addition to its natural history collections, and in the process has ensured a ‘national treasure’ stays in the UK.
Not long after claiming the coveted title of European Museum of the Year for 2025, Manchester Museum has done it again – this time working together with John Rylands Library to acquire Henry Dresser’s unique personal copy of his anthology A History of the Birds of Europe so that this ‘invaluable resource’ can remain in the UK for future generations.
The beautifully-illustrated collection of books provide an important historical record to help understand how and why bird populations have changed over time.
Dresser’s personal copy is heavily-annotated with personal notes and observations.
These books are deemed to be of ‘outstanding significance’, not only for scientific purposes but also for their aesthetic value, as they have also been illustrated by some of the leading wildlife artists of the day.
The volumes were recognised as a national treasure by the Reviewing Committee on the Export of Works of Art and Objects of Cultural Interest, which is supported by the Arts Council, and this meant that the Government placed a temporary export deferral on them to allow time for UK buyers to raise the funds to keep them in the country.
Brilliantly, the acquisition of these books reunites them with Dresser’s own bird specimens that are already cared for by Manchester Museum, including species such as the Slender-billed curlew, which is now believed to be extinct.
The now-extinct species’ presence in both Dresser’s beautifully-annotated volumes and the ornithological collections at Manchester Museum highlights the vital role that historical records play in tracking biodiversity loss over time to uncover the long-term impact of environmental change.
Manchester Museum has saved a ‘national treasure’ to ensure it stays in the UK / Credit: Manchester Museum
“Threats to the natural world and biodiversity have never been greater and while this anthology has historical value, it also speaks to the urgent issues of the present,” commented Esme Ward, who is the Director of Manchester Museum.
“These books are breathtakingly beautiful, and by bringing them together with natural history collections, we believe they will not only provide scientific benefit, but also capture the hearts of future ornithologists and conservationists.”
A History of the Birds of Europe will be officially unveiled at a private view on Friday 27 June, before being displayed to the public for the first time in Manchester Museum’s ‘Living Worlds’ gallery from Saturday 28 June 2025 right through until Sunday 25 January 2026.
Danny Jones -
28th August 2023 
