Manchester United have quickly reinstated the season ticket of a lifelong fan suffering from dementia after it was cancelled following confusion over his attendance.
The Premier League was met with huge backlash this week after a fan account on social media posted a message from a fellow supporter explaining how their grandfather had been stripped of his season ticket for supposedly failing to attend the last five games – only that wasn’t the case at all.
As detailed in the lengthy text shared countless times on X, the elderly fan who not only struggles with the neurological condition but also doesn’t own a mobile phone, has been using a paper ticket with a QR code printed on it ever since the majority of stadiums transitioned to largely digital ticketing systems.
Not only were many quick to point out that e-ticketing can be excluding for fans of a certain age and/or accessibility needs but the result in this instance could have been avoided had they taken into account an issue no doubt many other supporters face week in and week out.
@MUSTChair@MU_ST can you guys investigate this? I am not surprised but this is disgusting behaviour. Granted it's no doubt an automated IT system but the club need to make arrangements for the older/non IT fan
As the message goes on to explain, the QR code itself “hasn’t worked all season” and the stewards have simply been making an exception and letting him in on good faith and discretion, along with the presumption that there may have just been an error during the printing of the ticket.
ADVERTISEMENT
However, since had and could not be scanned on each of these occasions, there was no real record of his entry on their database whatsoever, meaning that he unknowingly hit the limit of games supporters are allowed to miss before a season ticket can be removed.
As a result, not only was his season ticket of more than 45 years cancelled but his seat was immediately relisted for the ballot and quickly sold to someone else ahead of the Brighton game on Sunday, 21 January – at a now inflated price, no less.
ADVERTISEMENT
Understandably, United supporters and various other clubs were left shocked by the error of the club, damning the decision as “shameful” and disgusting”, with many claiming that they are once again turning their back on so-called ‘legacy fans’.
One person replied: “Man United failing in their duties under the Disability Discrimination Act / Equality Act 2010, with regard to reasonable adjustments, and the club is now vulnerable to legal action […] Scandalous that clubs cannot just do the right thing anymore and only see fans as cash cows to exploit and (effectively) abuse as they see fit.”
What’s even more alarming is the worry that this has already or will happen again to other fans in similar situations, as a fellow Red responding to a response from the club reinforced the same concerns, claiming that they were unwilling to make reasonable adjustments for a family member with Alzheimer’s.
ADVERTISEMENT
I'm the same. My mum has alzheimer's and I can't always go, especially to night matches but it maybe short notice so can't sell ticket. I asked if this could be taken into consideration at the end of the season and they said no. If you miss games then sell your ticket.
Thankfully, as per multiple outlets, the club has now at the very least rectified this particular mistake and although the club’s Director of Supporter Services had been “unhelpful” up until that point, the right steps have finally been taken.
On the other hand, as the original poster wrote following the update, “Good to hear this has now been resolved, but it should never have happened in the first place.”
Moreover, it’s clear that better measures and safeguarding practices need to be put into place when it comes to contingencies like this because although the Premier League has stated a full switch to digital e-tickets must be complete by the end of 2027 at the latest, there will always need to be exceptions.
As for ticket prices themselves, another banner up at Old Trafford after the club adjusted ticket prices and removed concessions across all categories for the remainder of the season – it read: £66 of your debt, not ours”. It’s not the first time fans have already protested since Sir Jim Ratcliffe’s tenure began.
ADVERTISEMENT
“£66 you’re taking the p*ss” sing those protesting behind the banner. There are also chants of “you’re forcing us out.” pic.twitter.com/L34l36uvXk
The legendary Harlem Globetrotters are coming to Manchester
Danny Jones
One of the most iconic teams to ever walk the Earth, the Harlem Globetrotters, are coming to Manchester city centre for an forgettable night of basketball and entertainment.
Announcing a 2025 UK tour, Harlem’s finest crossing the Atlantic to visit a select few British cities and we’re very lucky to be one of them.
Soon set to land on the court and the big stage at AO Arena this Spring, expect big players, and even bigger crowd and a fantastic atmosphere.
Approaching their momentous 100th anniversary in 2026, the Harlem Globetrotters have contributed massively to the global growth of basketball over the decades.
They might be a household name over in America but it’s a true privilege getting to see them overseas, especially here in our hometown.
Now a fully fledged exhibition team still creating memories all over, they continue to be one of the most entertaining basketball brands on the planet.
Famed not only for popularising the slam dunk, the fast break, the forward and point guard positions and the sport’s well-known figure-eight drill, they changed the face of the game forever and now you can see them doing what they do best in one of the UK most legendary arenas.
Experience the thrill of the Harlem Globetrotters live in action as they showcase breathtaking basketball innovation and plenty of fanfare to boot.
Here’s a little teaser of what’s to come:
From mind-boggling trick shots to expert ball-handling skills, every game promises excitement and laughter. Set to take on their arch nemsis, the Washington Generals, they’re set dribble, spin, slam and dunk their way past the competition.
But we’re not just talking a single game – this event is all about interaction.
Prepare for a proper fan experience like never before as the crowd becomes just as an integral part of the excitement as the players do. There’ll be the one of the best dunk contests you’ll ever see, exclusive pre, post and in-game fan engagement opportunities, a Halftime Skills Showcase and plenty more.
In addition to plenty of atmosphere created by the dedicated DJ, not to mention plenty of slapstick comedy and general showmanship throughout (they do it all, these lot), the audience will be given multiple chances to see the Globetrotters extraordinary talents up and close and personal.
For instance, make sure you don’t miss the ‘5th Quarter’ after the buzzer as people will be giving all access to a Globetrotter Meet and Greet, where every fan is invited down to the court for an autograph from their favourite Harlem Globetrotter stars.
Best of all, this a high energy family friendly for people of all ages and walks of life to enjoy.
Set to arrive at the AO Arena on 23 April before they travel across the rest of the world, the Harlem Globetrotters are made for a sport-loving Manchester crowd.
Featured Images — AO Arena (supplied)/The Manc Group
Sport
Football Manager 25 has been officially cancelled following delays
Danny Jones
Beloved videogame simulator Football Manager 25 has been officially cancelled following continued delays.
The long-standing game where players take control as virtual managers of football teams has been a mainstay of digital sporting entertainment for more than three decades.
Developed by London-based studio Sports Interactive and published by gaming giants SEGA, the game hasn’t missed a single season since it began life as Championship Manager back in 1992.
However, following two significant delays to this year’s title, Sports Interactive have confirmed that Football Manager 25 has now been cancelled, despite countless pre-orders having already been made.
While the news doesn’t come as a total surprise, with FM25 having first been delayed ahead of its initial November 2024 release date and then moved again to March 2025, many fans would
The statement reads: “Sports Interactive [SI] regret to inform that, following extensive internal discussion and careful consideration with SEGA, we have made the difficult decision to cancel Football Manager 25 and shift our focus to the next release.
“For the large numbers of you who pre-ordered FM25, we thank you enormously for your trust and support – we’re very sorry to have let you down. Please see the FAQs below on obtaining your refund.
“We know this will come as a huge disappointment, especially given that the release date has already moved twice, and you have been eagerly anticipating the first gameplay reveal. We can only apologise for the time it has taken to communicate this decision.
“Due to stakeholder compliance, including legal and financial regulations, today was the earliest date that we could issue this statement.”
Insisting that they pride themselves on “delivering the best value for money games that bring you countless hours of enjoyment”, they simply didn’t feel like they were able to release the latest FM title to a good enough standard in its current state following playtesting.
They go on to add that ahead of working on this, the studio undertook the “biggest technical and visual advancement in the series for a generation, laying the building blocks for a new era”, hence why the significant delays. The news has been met with mixed reactions, to say the least.
Don’t worry only gotta wait till November!!! Only in February FFS
— Out of Context Football Manager (@nocontextfm1) February 7, 2025
You can read the statement in full HERE, in which they also rationalise that it simply no longer made sense or felt fair to expect people to buy FM25 when it was ready only to purchase the next instalment later in the year.
Fortunately, with regular updates as well as community mods and patches to the current Football Manager (FM24 was released back in November 2023), loyal fans have been more understanding about the delays and now the cancellation.
SI signed off by stating: “Through the cancellation, every effort is now focused on ensuring that our next release achieves our goal and hits the quality level we all expect. We will update you on how we are progressing with that as soon as we are able to do so.
“Thank you for reading, your patience and your continued support. Our full focus now returns to creating a new era for Football Manager.”
Lighting a candle for the people who collect a physical copy of every Football Manager, with no FM25 their collections will be ruined forever. pic.twitter.com/M1S5LiLJtQ