Alton Towers vows to make accessibility changes after disabled woman was taken off rideBecky Cheetham
Alton Towers has confirmed that a woman with cerebral palsy is to be involved in the resort’s updated disability training after she was left in tears over treatment by staff.
Hannah Cheetham – who requires the use of a wheelchair – was “embarrassed” and distraught after a visit to Alton Towers with her sister Becky last week, where she was publicly removed from one of the resort’s rides and was left “angry and fed up due to the ignorance of staff”.
Despite being in her thirties, Hannah was only allowed to ride children’s rides.
During the trip on 28th September, Hannah – who visits the park annually as an “adrenaline junkie”, and has previously gone on every ride she wished – obtained a disability access band and then headed for the Smiler, but her sister Becky spotted a sign by the rollercoaster which said that users must be able to walk 25 metres unaided.
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She mentioned it to a member of staff.
Becky said: “The lady then turned to her co-worker and shouted across, ‘She can’t walk’, and shut the door behind us. My issues with this situation is Hannah is a human. Please speak to her directly. Do not embarrass her by shouting out her insecurities across the ride for a crowd of people to hear.
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“We passed three lots of workers, and not one of them thought to explain the rules of the ride before we got up there and had to turn around.”
Then they headed to Rita – where Becky lifted Hannah into a seat and workers strapped her in – but just as the ride was about to start, a member of staff asked if Hannah could walk unaided in case the ride broke down and she was told to get off the ride in front of everyone else.
They were later offered a refund after spending £40 per ticket.
A petition started by the pair online – who are both from Greater Manchester – now has close to 50,000 signatures.
The petition calls for: “All public facing staff should therefore undergo disability awareness training to prevent the distress we experienced yesterday and to enable all people, including wheelchair users, to have the same wonderful experience and fun day out.
“If disability awareness training already exists, this needs to be significantly improved.”
Now, Alton Towers has issued a public apology and has invited Hannah and Becky to contribute to improving staff disability training going forward.
Katie McBirnie – Head of Product Excellence at Alton Towers – said: “We are deeply sorry for this incident, which falls well below the high expectations we have for our employees. At Alton Towers Resort, we pride ourselves on being an inclusive resort and we really value the feedback that Hannah and Becky have given us.
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“We have certainly listened and we want to do better.”
Alton Towers
A spokesperson for the park added: “We have invited Hannah and Becky back to discuss the changes we can make, and we look forward to showing them how committed we are to making sure that their experience is not repeated.”
In response to the invitation – which has been accepted by the pair – Becky Cheetham said: “We feel excited about the prospect of changing attractions for the better [and] we hope to help public facing roles improve their disability training and give disabled people a better experience.”
Becky also said that she had been told her YouTube video about the ordeal would form part of staff training.
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Four North West towns named among Britain’s top 10 seaside ‘property hotspots’ for 2026
Emily Sergeant
Four North West towns have been named among Britain’s top 10 ‘property hotspots’ by the sea for 2026.
You may already be familiar that, every year, leading property listing website Rightmove takes a look at all the cities, towns, and residential areas across the UK where house prices saw a significant hike on average last year, and puts together a top 10 list.
The ‘hotspot’ table is made up of a variety of locations where prices rose the most, when compared to the end of the year prior.
But now, they’ve done a special seaside version too.
Of course, “Manchester‘s got everything except a beach” so it won’t come as a surprise that no Greater Manchester towns are featured on this list, but that isn’t the case for the rest of the North West though, as Merseyside and Cumbria are well represented.
In fact, it’s actually the North West that’s taken the top spot, as Bootle in Merseyside has been named Britain’s top seaside house price hotspot, with asking prices having risen 11% in the past year alone, and that’s even with an average house price still way below the national average at £141,680.
Four North West towns have been named among Britain’s top 10 seaside ‘property hotspots’ for 2026 / Credit: James Feaver | Gabe Fender (via Unsplash)
Second place can be found just 10 minutes further up the coast in the town of Crosby, where the average asking prices are up 9% compared to last year, reaching £330,900.
Wallasey comes in at sixth place on the list, with house prices rising 7% to £200,753 on average, while Barrow-in-Furness in Cumbria ranks at number nine with house prices increasing 6% to an average of £185,169.
Rightmove says the data shows that coastal living remains ‘relatively accessible’ in several areas, with nine of the top 10 fastest growing seaside locations still priced below the national average, and across more than 100 coastal areas analysed, more than 80% also have an average asking price below the national average (£378,304).
“The fastest-growing seaside markets this year show that demand for coastal homes in many areas remains resilient, even as overall price growth across the UK stays more modest,” commented Colleen Babcock, who is Rightmove’s property expert.
“While some locations are seeing strong price increases, there are still many areas where living by the sea is more affordable, giving buyers a wider range of options depending on their budget.”
Featured Image – Mitchel Orr (via Unsplash)
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Lottery Winners help debut new hometown anthem ‘Song For Leigh’ at massive stadium gig
Danny Jones
Indie pop favourites Lottery Winners smashed their first-ever solo stadium show at Leigh Sports Village at the end of May, and they also helped debut a dedicated hometown anthem for the town.
One of several current stars coming from in and around the Wigan music scene, it’s been a big few years for the Greater Manchester band, and their biggest-ever headline show on Saturday was yet more proof of just how much they’ve achieved in their career thus far.
That being said, however, this lot will never, EVER forget where they’ve been and, most importantly, where they come from.
You’ll find no better example of that than their sold-out LSV gig, which saw multiple celebrations of their local area, than one particular moment…
Posting on social media in the aftermath of the landmark live performance for the four-piece, frontman Thom Rylance wrote: “Little old Leigh, I haven’t slept a wink. I’m not sure I ever will again. I’ve never felt such a powerful punch of love hit me like that before, and I’m not even sure what to do with it all.
“Thanks isn’t enough, but let’s start there. Thank you for carrying us all this way. Thank you for making us feel special. Thank you for making all of this feel proper. Thank you to the grown-ups who trusted us with such a mammoth thing. Absolutely stupid that you let us do that, but I hope we made you proud.
“The feeling I get from looking across and seeing my best mates on the planet literally living their dream, in full HD, makes me so happy I could burst into bubbles. And thank you to Leigh. Our home. Our people. Nobody does it better. Last night was proof that ordinary people can achieve extraordinary things.”
But as mentioned, perhaps the most wholesome part of the entire event was when they aired a brand-new tune created by Spirix Collective – a group of local musicians, dancers, and all-round creatives based in the heart of Leigh. Here’s what they’ve made:
What a lovely thing for everyone tied to this place.
Produced partly in an effort as part of the historic Lancashire county village’s bid to become the UK’s next first Town of Culture, it’s a track created on behalf not just of Leigh itself but to further help shine a light on the often criminally-overlooked borough of Wigan.
As for natives themselves, they signed off the milestone by adding in the caption: “Lottery Winners are massive. KOKO [Keep on keeping on].”
It’s fair to say that after seeing some of the scenes from over the weekend, we tend to agree.
Who was there on the night and, whether you were lucky enough to be or not, what do you make of the ‘Song For Leigh’ now you’ve heard it?
Emily Sergeant -
7th October 2020 
