A local ASDA employee has been hailed a “hero” in a viral post after helping to save the sight of an elderly shopper following a routine eye test.
Michael Stokes – who has worked as an Ophthalmologist the ASDA Eastlands superstore for 18 years – has received a Customer Service Award after immediately referring 75-year-old Eileen Mansell for further examination after he picked up warning signs that he wasn’t happy about when she attended a routine eye appointment.
Michael referred Eileen to Arrowsmiths Opticians in Manchester for a second opinion.
A scan later revealed that a blockage to a cataract in her right eye had caused the pressure to build up to a potentially serious level, and Eileen was then sent to the Royal Eye Hospital, where she underwent an emergency operation.
Explaining the sight-saving situation, Michael said: “I saw her for a routine eye test as there was a history of glaucoma in the family.
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“She didn’t have have classic symptoms or pain or anything and wasn’t complaining of any issues, but I noticed a few things that had started to change since her last eye test. The pressure in one eye had gone up quite a lot and this made me want to delve into it a bit deeper.
“I really thought this needed to be looked into further.
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“Eileen came in afterwards to see me and said the hospital had told her that if it had been left any longer then she could have lost her sight.”
Chadderton resident and great-grandmother Eileen – who has been one of Michael’s customers for the past eight years – said: “I’m so grateful to Michael.
“I really can’t thank him enough [and] he is such a treasure for ASDA to have.
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“I just went in for a routine eye test as I had no symptoms at all [but] thankfully, Michael spotted what he did otherwise I could have lost the sight in my eye – and having your sight is such a precious thing.”
A post sharing Michael’s success on ASDA’s official social media platforms this past weekend has since seen him go viral after it amassed over 13K interactions, shares and positive comments from members of the East Manchester community and beyond.
Lisa Casey – Customer Trading Manager at ASDA Eastlands, who nominated Michael for the Customer Service Award – said: “Afterwards, Eileen came in and she was so over the moon. She was just so happy with the service from Michael [and] through his due diligence, he potentially saved her from losing her sight.
“We are all dead proud of Michael.
“He is a really nice, approachable, friendly guy, and a valued member of the team.”
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I’m A Celebrity line-up announced for brand new all-star series in South Africa
Daisy Jackson
The all-star line-up for I’m A Celebrity… South Africa has been announced, with some massive Manchester celebs taking part.
The brand new show is due to air in April and will see some of the series’ most memorable campmates heading to a new setting in South Africa.
Names involved include Bolton-born boxing legend Amir Khan, Coronation Street star Helen Flanagan, and Happy Mondays legend Shaun Ryder.
And that’s just part of the first wave of celebrity contestants – more famous faces will take part in I’m A Celebrity… South Africa, entering the camp as the series goes on.
The new series will ‘push them to their limits and test them like never before’, ITV has said, promising bigger and tougher challenges and an even harsher environment.
Also taking part from the launch episode will be Diversity star Jordan Banjo, TV presenter Carol Vorderman, Olympian Fatima Whitbread, former royal butler Paul Burrell, ex-England cricketer Phil Tufnell, and supermodel Janice Dickinson.
ITV said: “Whilst nodding back to the Australian jungle, I’m A Celebrity…South Africa is a uniquely different series so viewers can look forward to lots of unexpected twists and turns.”
The trailer also shows the celebs taking part in pre-recorded challenges, taking on everything from nasty food to terrifying heights.
I’m A Celebrity… South Africa will air on ITV1 and ITVX from April 2023.
Featured image: ITV
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Commentator Arlo White shows off what the Old Trafford gantry walk looks like
Danny Jones
Ever wondered what it’s like to be up in the gantry in a football stadium, say, Old Trafford? Well, we certainly have.
You see the odd shot of the commentators sat there on the telly from time to time but it never really gives much away either and, at some venues, it’s quite a ways up there. There’s a little bit of allure behind these mysterious parts of footy grounds that most fans will never get to see.
After hours of mindless scrolling on the social media app, we stumbled across the well-known sports commentator‘s channel where he’s been showing off what it’s like to go in the gantry and one of them is his long walk to crow’s nest up at the Theatre of Dreams.
As it turns out, Arlo’s been doing these videos for a couple of years now, revealing how the gantry looks not only at Old Trafford but other big Premier League grounds too, such as down the road at the Etihad, Arsenal’s Emirates Stadium, Tottenham Hotspurs’ sparkly new ground and many more.
Another reason we found ourselves stuck on his TikTok for so long was also because of the other behind-the-scenes details he reveals too, even shedding light on how he prepares for games: note-taking, data sheets, how keeps himself warm up there during those cold nights on comms and so on.