Co-op is offering shoppers £10 discounts as a ‘thank you’ following its cyber attack

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Opening of the Co-Op store at Clippers Quay , Salford / Credit: Chris Bull (via Co-op)

Co-op is offering shoppers £10 discounts to say ‘thank you’ for their cooperation during the recent cyber attack disruption.

Last month, the supermarket retailer’s stock was massively affected due to what was described as ‘malicious attempts by hackers to access [its] systems’, leaving shelves of stores across the UK bare, and payments by shoppers disrupted.

The company called it a ‘highly complex situation’, and also confirmed that hackers stole personal data – including members’ names and contact details.

The Co-op was just one business to be hit by cyber attacks this year, with other major ones affecting several other retailers like Marks & Spencer and Harrods.

Now that Co-op’s 2,300 food stores nationwide have successfully returned to usual trading, the retailer wants to show gratitude to its 6.5 million members who supported the business while the attack was taking place.

To say ‘thank you’, Co-op is offering its members a 25% discount on a £40 shop, meaning they can get £10 off their purchases.

“I’m very proud that, thanks to the work of our colleagues, we are very near to making a full and complete recovery from the recent cyberattack on our Co-op,” commented Co-op’s Managing Director of Food, Matt Hood, “and I’m delighted to see our stores looking back to normal and being able to serve our shoppers and communities.

“We are so grateful to our member owners for their support and patience with us during what was a very difficult time.

“I hope this gesture of appreciation goes a little way to showing them our thanks, with more value rewards to come over the summer.”

The 25% offer runs from today (Wednesday 18 June) right through to 24 June at all Co-op stores across the UK, and it can only be used by members one time.

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The offer is also open to new members who join.

Featured Image – Chris Bull (via Co-op)