Former Primark employee explains ‘store secrets’ and why staff ask for ‘Mr Brown’
Poleighh Soper's video, titled 'Secrets of an ex primark employee', has been viewed, liked and shared thousands of times since appearing on the social media platform.
A TikTok user claiming to be a former Primark employee has shared some of the store’s biggest secrets online.
Poleighh Soper’s video, titled ‘Secrets of an ex primark employee’, has been viewed, liked and shared thousands of times since appearing on the social media platform – with the original poster passing on some of the mos intriguing info she learnt during her time working in the budget store.
This week, she published a ‘Part 2’ – which has also gone viral.
According to Poleighh Soper, hearing a request for ‘Mr Brown’ on the tannoy in a Primark store is in fact a call for security.
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“Say your security company that stands by the door and makes sure nobody is stealing…say their name is like ‘Brown Security Services’, that’s who they’re calling,” explained the TikTok user.
“So, when they say ‘Can Mr Brown please come to the customer service checkout’, they’re actually calling for security – they just don’t want the customers to know that,” she added.
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Theft checks
The TikTok user also shared the cheeky theft checks apparently in place at the Primark tills.
“You know when you go to the till and you’ve got like a makeup bag or something, they’ll always open it up and take out the tissue? That’s to check that you’re not stealing,” Poleighh Soper explained.
“So, we have to take the tissue out to check there’s nothing else in the bag, however, we’re not actually allowed to accuse you of stealing.
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“We could open that bag and find ten pieces of jewellery and three pairs of socks in there – [but] can’t accuse you of stealing it.
“We simply have to say: ‘Would you like that as well?'”
Mark Waugh / Flickr
Call bell rings
Another secret the user shared was that the number of call bell rings actually mean different things.
According to Poleighh Soper, one ring means ‘we need extra staff’, two rings means ‘we want supervisor or a manager’s help’, whereas three rings is apparently the signal for an ’emergency’.
Also, staff can seemingly select whether they want their till voice (which you hear saying “till number one, please”) to be male or female by pressing a button below.
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Staff discount
One frequently asked question has been whether Primark employees get money off purchases in store.
“No, staff do not get staff discount,” Poleighh Soper emphasised during Part 2 of her video.
She did however say that employees enjoy a 10% discount at Christmas.
The TikTok user also added: “Any staff member that actually wants to buy something from Primark has to take it to the customer service desk and hand over their ID number when they buy it.
“That includes any store – not just the one you’re working in.”
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Apparently the user is set to share more secrets in the future, promising a ‘Part 3’ of her series and urging followers to “stay tuned”.
Molly-Mae Hague has welcomed her first baby… according to boxer Jake Paul
Daisy Jackson
Jake Paul appears to have spilled the beans on Molly-Mae Hague, announcing that she has given birth to her first baby with his rival Tommy Fury.
Super influencer Molly-Mae, 23, has maintained radio silence on Instagram for the last week, leading to many fans speculating that she has welcomed her baby girl and is taking some privacy out of the public eye.
Many assumed that she would bide her time for a huge announcement video, as she did with her pregnancy announcement back in September.
But it appears that Jake Paul has jumped the gone and made the announcement for the young couple, who met on the fifth series of Love Island.
YouTuber-turned-boxer Jake posted on Twitter today, alongside a poster promoting his upcoming fight with Tommy: “Tommy has no excuses now…Baby’s born. Money’s massive. Immigration no issue.
Tommy has no excuses now…Baby’s born. Money’s massive. Immigration no issue.
Tyson promises he & Papa will make Tommy retire from boxing & change his last name if he can’t beat the YouTuber.
Tmw I’m coming to London to look at all 3 Fury’s in the eye & shake on that promise. pic.twitter.com/hMBFCabMoS
Another wrote: “ermmm did Jake Paul just let slip that Molly Mae’s given birth before she announced it or??”
Someone else commented: “Not Jake Paul announcing molly mae having her baby before molly mae what a prick.”
Molly-Mae and Tommy Fury have not yet addressed the message from Jake Paul.
Featured image: Instagram, @mollymae
Trending
Tim Healy surprises fans with performance at The 1975’s Newcastle gig
Danny Jones
The 1975’s tour has seen some seriously memorable moments so far, including several special guest appearances, but seeing Tim Healy give a surprise performance has to be the jewel in the crown.
While the band might have formed in the Wilmslow and plied their trade in Manchester on their way to success, several members of the current lineup — including frontman Matty Healy himself — were born in Newcastle, so the gig at the Utilita Arena on Wednesday was very much a homecoming show.
With that in mind, when British TV royalty, Geordie icon and Matty’s old man, Tim Healy popped up on stage, the crowd understandably went wild.
There were no doubt plenty of confused faces when a trademark Matty monologue and sudden cut to black was followed by the bloke from Benidorm appearing up on stage, but there was also a scream bigger than any response Taylor Swift got.
Whipping out some significantly more dramatic thespian ability than the kind you’d associate with his Auf Wiedersehen, Pet days, albeit still fully aware of bizarre the entire spectacle was, he brought one of his son’s trademark digressions about method acting to a close.
But better than that, the 70-year-old ended up staying on stage to perform his own low-key ‘All I Need to Hear‘ cover as the band played in the background. Surreal.
To be honest, it might just be the wholesomeness of it all, but we think we might prefer the older Healy’s version.
Sing it, Tim!
Tim on stage for ‘All I Need To Hear’ tonight in Newcastle #The1975
Imagine bringing your dad onto the stage only for him to absolutely steal the show. Brilliant stuff.
Both he and Matty’s celebrity mum Denise Welch have been spotted at various shows as the band continue to perform their ‘At Their Very Best’ tour around the country, with various fans interacting with them in the crowd, but very few would have been expecting an impromptu song from one of them.
Both are obviously more closely associated with TV, with Welch known for appearing on the likes of Coronation Street, Hollyoaks, Loose Women and many more, but if we don’t up end up getting both of them on stage before this tour is over we’ll be genuinely fuming.
It also looks like the reaction meant a lot to him:
Thanks for all your kind messages after my surprise performance at Matty’s gig in Newcastle proud proud dad xxx pic.twitter.com/7izemLl9Id
Elsewhere in the show, The 1975’s Newcastle fans were treated to an equally ridiculous surprise appearance from Harry Styles. Well, not really…
In case you haven’t seen it already, the band conspired to prank the crowd by putting the former One Direction star’s name up on the screen, only to bring out Scottish singer Lewis Capaldi instead.
He obviously got just as lovely a reaction and fully leaned into bantering with the crowd — joking, “I know what you’re thinking: ‘Harry Styles‘ looks a bit different.'” — before performing a cover of ‘Antichrist’.
The Manc -
9th November 2020 
