Former Primark employee explains ‘store secrets’ and why staff ask for ‘Mr Brown’
Poleighh Soper's video, titled 'Secrets of an ex primark employee', has been viewed, liked and shared thousands of times since appearing on the social media platform.
A TikTok user claiming to be a former Primark employee has shared some of the store’s biggest secrets online.
Poleighh Soper’s video, titled ‘Secrets of an ex primark employee’, has been viewed, liked and shared thousands of times since appearing on the social media platform – with the original poster passing on some of the mos intriguing info she learnt during her time working in the budget store.
This week, she published a ‘Part 2’ – which has also gone viral.
According to Poleighh Soper, hearing a request for ‘Mr Brown’ on the tannoy in a Primark store is in fact a call for security.
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“Say your security company that stands by the door and makes sure nobody is stealing…say their name is like ‘Brown Security Services’, that’s who they’re calling,” explained the TikTok user.
“So, when they say ‘Can Mr Brown please come to the customer service checkout’, they’re actually calling for security – they just don’t want the customers to know that,” she added.
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Theft checks
The TikTok user also shared the cheeky theft checks apparently in place at the Primark tills.
“You know when you go to the till and you’ve got like a makeup bag or something, they’ll always open it up and take out the tissue? That’s to check that you’re not stealing,” Poleighh Soper explained.
“So, we have to take the tissue out to check there’s nothing else in the bag, however, we’re not actually allowed to accuse you of stealing.
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“We could open that bag and find ten pieces of jewellery and three pairs of socks in there – [but] can’t accuse you of stealing it.
“We simply have to say: ‘Would you like that as well?'”
Mark Waugh / Flickr
Call bell rings
Another secret the user shared was that the number of call bell rings actually mean different things.
According to Poleighh Soper, one ring means ‘we need extra staff’, two rings means ‘we want supervisor or a manager’s help’, whereas three rings is apparently the signal for an ’emergency’.
Also, staff can seemingly select whether they want their till voice (which you hear saying “till number one, please”) to be male or female by pressing a button below.
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Staff discount
One frequently asked question has been whether Primark employees get money off purchases in store.
“No, staff do not get staff discount,” Poleighh Soper emphasised during Part 2 of her video.
She did however say that employees enjoy a 10% discount at Christmas.
The TikTok user also added: “Any staff member that actually wants to buy something from Primark has to take it to the customer service desk and hand over their ID number when they buy it.
“That includes any store – not just the one you’re working in.”
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Apparently the user is set to share more secrets in the future, promising a ‘Part 3’ of her series and urging followers to “stay tuned”.
The cheapest Christmas Markets in the world for mulled wine have been revealed
Daisy Jackson
The most affordable Christmas Markets for drinking mulled wine have been revealed – and Manchester is nowhere in sight.
With Christmas markets across Europe preparing to welcome millions of visitors, festive fans looking to enjoy a warming cup of glühwein without breaking the bank might want to take note of the latest findings.
Festive experts at Christmas Tree World have analysed mulled wine prices at Christmas markets around the world to discover where visitors can enjoy the seasonal favourite for less.
Topping the rankings is Brussels’ Winter Wonders, where mulled wine is available for as little as £2.14 – about a third of the price of a mulled wine at the Manchester Christmas Markets.
Cologne Cathedral Christmas Markets and Strasbourg’s Christkindelsmärik share second place, with starting prices of just £2.56.
Other European favourites also feature prominently in the rankings. Budapest’s Christmas Market at the Basilica takes fourth place, with mulled wine costing £3.19, while Prague’s Old Town Square Christmas Market comes in sixth at £3.55.
Germany makes another strong appearance, with Dresden’s Striezelmarkt and Nuremberg’s Christkindlesmarkt (which handily just launched new direct flights from Manchester) both offering mulled wine for £3.85.
Meanwhile, Vienna’s Christmas World rounds off the European entries in ninth place, with prices starting at £4.28.
For those planning a festive adventure further afield, Tokyo’s Christmas Market also makes the top five, with mulled wine costing £3.22.
However, not every destination offers such a bargain. Across the Atlantic, New York City’s Winter Village takes the title of the most expensive market in the study, with mulled wine costing a rather less festive £11.74. Chicago’s Christkindlmarket isn’t far behind, charging £8.80.
Manchester Christmas Markets start on Friday 6 November – we’ll see how our prices stack up then.
Sir Ian McKellen pays emotional tribute to long-time friend and fellow northern actor Sir Patrick Stewart
Emily Sergeant
Sir Ian McKellen has paid an emotional tribute to his long-time friend and fellow northern actor, Sir Patrick Stewart, following his death.
Sir Patrick Stewart – who was born and bred in Mirfield, West Yorkshire, and is best-known for his theatre work alongside an illustrious 60-year screen career, taking on prominent roles in franchises such as Star Trek and X-Men – sadly passed away at the age of 86, with his death being announced publicly yesterday evening (29 October).
And now, his long-time friend and fellow northern actor, Sir Ian McKellen, has paid tribute.
Sir Patrick and Sir Ian shared the stage together countless times over their decades-long careers, but also famously starred alongside each other in the X-Men franchise, and subsequent Marvel movies, as Charles Xavier/Professor X and Magneto.
The tribute, shared across Sir Ian’s social media platforms, reads: “Before everything else, Patrick was defined by being born and bred in Yorkshire, the proud county in the north of England which he loved to the end. You could hear it in his accented voice and in the stern honesty with which he told you what he thought and felt. Yorkshiremen have no truck with half-truths or avoidance of big issues. He wore his heart on his sleeve, which made him a man to rely on, to admire and in my case, love.
“We first met as ambitious young actors with the Royal Shakespeare Company half a century ago but we weren’t in the same productions.
“My first strong memory was a few years later, meeting him in the street in central London when he told me about an offer to take over a leading part in ‘Star Trek’. “But Patrick think of your stage career in the UK. Do you really want to risk getting lost in Hollywood for years and years?”
“Well, he took the risk and thank goodness for us all that he did, for not just his devoted Trekkies, but film and theatre audiences who marvelled at his using international celebrity to star in a string of cinema successes (‘X-Men’ of course) and in great classical plays by Shakespeare, Ibsen, Arthur Miller, Peter Shaffer, Pinter and Beckett at Stratford-upon-Avon, in London’s West End and on Broadway.
“America was his adopted home, where he met his adored Sunny who has cared for him through sickness and health, through thick and thin.
“But he never forsook his origins: and the proudest achievement of the most respected and beloved actor of his generation on either side of the Atlantic, was his appointment as Chancellor of Huddersfield University in Yorkshire.”
The Manc -
9th November 2020 
