Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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‘Hairy men’ needed to play soldiers in returning major fantasy TV series
Thomas Melia
A huge TV series has issued an urgent casting call for, very specifically, ‘hairy men’ to play soldiers.
The exact show hasn’t been named in the casting call, but it’s definitely a major returning fantasy, and is reportedly House of the Dragon, the hit Game of Thrones spin-off.
This big on demand show is set to start filming in just two months’ time, meaning anyone considering shouldn’t wait to apply.
There are a list of key characteristics candidates should have if hoping for this role, including a great work ethic and a professional attitude, something all Mancs like to think we have.
The job description states that no prior acting experience is required, one of the only other things you need to be good at is waking up early (well that’s me out).
Most importantly, headhunters are looking for individuals to take on that have one big factor in common… lots of hair.
On the official website where you can submit your headshots and photos, you will find a mood board filled with ranging hairstyles that fit the desired look the show is going for.
Just one example of a long-haired man who fits the criteria for the returning series.Another similar hair style choice to the guide from the casting call.Credit via Unsplash
Most of the pictures on the site range from long curly locks to big bushy beards – it’s a shame Santa will be back in the North Pole by now.
All candidates must have grown-out hair, ‘overgrown scruff to longer beards’, this means no short, back and sides, or any ‘modern fades’ as stated by the casting team.
If the rumours are true and this turns out to be a shoot for House Of The Dragon, it would be great to see even more Northern talent feature in this show.
It wasn’t too long ago that fans and Mancs alike realised that actor Olivia Cooke, who plays Lady Alicent Hightower, was a local lass herself, born not too far away in Oldham.
One final and important note is that anyone who is likely to apply must make sure they’re 18+ and have a right to work in the UK.
Filming will take place across North Wales and the South East from March onwards, with rate of pay roughly £140-£300+ per day (depending on hours worked).
To apply for a chance to feature in the returning major fantasy series, you can do so by visiting the site HERE.
Greater Manchester set to be battered by ‘impactful’ heavy rain and wind this week
Emily Sergeant
Greater Manchester is set to be battered by some heavy rain and wind this week, according to the Met Office.
While things have seemed surprisingly more settled for the time of year over the last week or so, with clearer skies and chilly winter mornings being fairly commonplace, all that will change very soon, as the Met Office has forecasted that the UK is set to be battered by some ‘impactful’ heavy rain and strong winds as the week goes on.
Low pressure systems will bring a more ‘unsettled’ spell of weather, with a severe weather warning for wind issued for certain parts of the UK.
Today is expected to be filled with grey skies and light rain here in Greater Manchester, with cloud covering much of the rest of the country, and other outbreaks of rain elsewhere, whereas on Wednesday, the focus of rain will shift to southern England instead.
The weather looks set to turn more unsettled during the forthcoming week 🌧️ 🌬️
Thursday is where it’s set to take the biggest downturn though, as a front bringing heavy rain moves eastwards through the day, and it’s us here in North West England that are expected to see the highest accumulations too, with 20-30mm could falling over the hills, and some hill snow even possible over the Scottish mountains too.
A deep area of low pressure will also have ‘deepened rapidly’ by Thursday, bringing ‘strengthening winds’ to western parts of the UK along with it overnight, followed by more heavy rainfall.
Greater Manchester is set to be battered by ‘impactful’ heavy rain and wind this week / Credit: Wikimedia Commons
“A very deep area of low pressure will bring a very unsettled, potentially disruptive, spell of weather to the UK through Friday and into Saturday,” explained Chris Almond, who is the Met Office Deputy Chief Meteorologist.
“Winds will begin to strengthen on Thursday night, with the peak gusts forecast through Friday in Northern Ireland and western Scotland. The wind will also be accompanied by heavy rain bringing some unpleasant conditions to end the week.
“We have issued a Yellow weather warning for wind, and with several days before the impactful weather, the forecast details are likely to be fine-tuned during the week, so stay tuned to your local forecast and keep up to date with Met Office warnings.”
Emily Sergeant -
14th February 2022 
