Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
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“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
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“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
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The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
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“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
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Rúben Amorim outlines the three key things Manchester United need to work on
Danny Jones
Rúben Amorim has conducted his first full press conference as Manchester United manager and has outlined the three key things he wants to address when it comes to his new team.
Amorim officially joined Man United on Monday, 11 November after being given a ‘now or never’ which meant he had to leave his former club Sporting CP in the middle of the season.
Replacing Erik ten Hag, who was sacked less than 24 hours after a 2-1 defeat to West Ham and had overseen a run of bad results, the contract extension he was given in the summer ultimately proved obsolete and now the Portuguese head coach must lift his new side from a measly 13th in the table.
That being said, speaking to the media in his first full pre-match presser ahead of his maiden Premier League outing against Ipswich Town this weekend, Amorim has already highlighted three key areas in which he wants United to improve as a matter of priority.
"I truly believe that I'm the right guy in the right moment" 👊
Ruben Amorim says he does not think managing Manchester United is the impossible job.#MUFC#bbcfootball 🇵🇹
What did Amorim say in his first full Man United press conference?
Although the 39-year-old coach – who is only three years older than resurgent centre-back Johnny Evans – started off by assuring that his main focus at its core is to win the next match (and the one after that, as the football cliché goes), he boiled the current squad issues down to a troublesome trio.
In his eyes, a lot of it just comes down to pure physical effort.
Improve possession
First and foremost, Amorim was quick to point out that United “lose the ball too often” and simply have to retain it more throughout the 90 minutes.
Although they have enjoyed spells of greater control in games, their average possessions stats in the Premier League not only under ten Hag but Ole Gunnar Solskjær and even short-lived interim boss Ralf Rangnick never flirted too far above 50-53%.
While that might sound like the signs of nothing more than a well-contested game, the club need to be looking at much higher numbers if they want to start being a dominant force again.
Track back more
The second area he said that the team desperately needs to improve in is the distances covered per match, especially when it comes to running back towards their own goal and tracking back during defensive phases.
Addressing it in a rather matter-of-fact manner, he told reporters: “We have to be better at running back, I think that is clear for everybody [to see].” He told Gary Neville something very similar in his other recent interview with Sky Sports.
"This is my place" ❤️
The smile on both Gary Neville and Ruben Amorim's face when the Manchester United head coach said this ☺ pic.twitter.com/dpKnnE69Nm
He said it with a smile on his face but it’s clear that he knows there is a narrative surrounding United in recent years that they just don’t work hard enough, both on and off the ball. Having played mainly in the middle of the park for Belenenses, Benfica and SC Braga, running is a non-negotiable.
Focus on the ‘details’ first
Lastly, Amorim said he believes one of the big things he can do for these players is to help them fine-tune the small things. He added that although there is a feeling that fans want there to be “a lot of change” and pressure to make “big” decisions, he reiterated that “it’s the small things.”
The former utility player knows a thing or two about playing in lots of positions and going back to the opening point of his press conference in which he discussed getting the team to believe in “one thing”, he believes that the minute differences can contribute to changing how they approach the game.
There is understandably lots of talk surrounding his trademark 3-4-3 formation and whether these details refer to tactical tweaks, we will see, but he insists that so long as they put in the effort and pay attention to the little stuff, those on the pitch will start to play in the same way that he wants them to.
You can watch his press conference ahead of the Ipswich away this Sunday in full down below:
Amorim was also happy to casually call out those who ‘don’t believe in’ his new players in his first press conference as Man United coach.
Featured Images — BeanymanSports (via YouTube screenshot)
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Posters around Manchester city centre spark serious rumours Charli XCX is set to headline Parklife 2025
Danny Jones
Some pretty big, green posters are popping up around town and, not to get ahead of ourselves, but it looks like they’re hinting at Charli XCX headlining Parklife 2025…
Feel free to lose your bratting minds.
A number of tall, let’s call it ‘apple’ green posters have been sighted in various places across Manchester city centre this Friday, 22 November and the last time we saw this slightly low-resolution, plain black Arial font and colour combo we got a reworked version of Charli XCX’s brat album.
Listen, all we can tell you is that this is almost exactly the same marketing and the letters on the poster simply read, “PL25”. Come on… you do the math(s).
Spotting at least two of the posters for ourselves around both Newton and Thomas Street in and around the Northern Quarter, plenty of people have been double-taking at the simple but bold and undeniably eye-catching portrait posters.
Trust us, we weren’t the only ones stopping to take a picture and frantically send them to half of our phonebook either.
Charli herself hasn’t given us any other clues on social media thus far – to be fair, this one feels fairly obvious to us – but it’s well worth keeping your eyes peeled on her stories as she did plenty of teasing before dropping Brat and it’s completely different but also still brat.
Still can’t get over that actually being the title, by the way.
It’s also worth noting that Parklife themselves recently confirmed that festival fans can expect to find out their headliners and the full 2025 lineup very soon. Check out that colour…
Oh, who are we kidding? That’s not apple green it’s straight-up BRAT green, b*tch. We’re fully getting carried away and you’ll just have to deal with it.
Even if it somehow turns out she’s not headlining it’s certainly looking like she’s going to be there and it wouldn’t be the first time.
Better yet, fans of the pop sensation won’t have to wait too long to see her right here in Greater Manchester because Charli is bringing her already smash-hit tour to Co-op Live next Wednesday, 27 November and in case you couldn’t tell by all the shouting in capitals, we’re very excited.
Roll on ‘PL25’. Other than Charli XCX, who else would you like to see as your Parklife headliners next summer?
Emily Sergeant -
14th February 2022 
