Northern Powergrid has been forced to apologise to dozens of customers after accidentally issuing compensation cheques for £2.3 trillion.
Following the aftermath of the “once in a generation” Storm Arwen – which back in late November and early December, left thousands of homes in the north of England and widespread parts of Scotland without any electricity during some of the oldest months of the year – Northern Powergrid is currently in the process of paying compensation to tens of thousands of customers who suffered power outages.
But it didn’t all go to plan for the energy distributor.
In a now-viral tweet, one customer took to social media to share a picture of a compensation cheque showing the eye-watering sum of £2.3 trillion, and asked if the company are “100% certain you can afford this?”.
Cheque recipient Gareth Hughes wrote on Twitter over the weekend: “Thank you for our compensation payment Northern Powergrid for the several days we were without power following Storm Arwen.
ADVERTISEMENT
“Before I bank the cheque however, are you 100% certain you can afford this?”
Mr Hughes told Sky News the letter “just made me laugh”.
ADVERTISEMENT
“I knew straight away it wouldn’t be honoured, but it was nice to dream for a couple of minutes,” he comically added.
Within hours of sharing the photo of the hilarious mistake, the tweet went onto amass tens of thousands of likes, retweets, and comments from people unable to believe the situation had happened, wishing they’d got a cheque with that sum too, and telling Mr Hughes they “so would have banked it” if it was them.
It turns out that Mr Hughes wasn’t the only one to have received a cheque with an accidentally-inflated sum though, as other people have since come forward to say the same happened to them, and the energy supplier has also confirmed that 74 of its customers had been given compensation cheques with an incorrect payment amount.
ADVERTISEMENT
The company thanked those who were “honest” about the error.
After the tweet went viral, Northern Powergrid were forced to reply to Mr Hughes to apologise for the incident, explaining: “Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight.
Hi Gareth, Thanks for bringing this to our attention. Please DM us your contact details including address and postcode so we can correct this oversight. thanks, Phil.
In response to another customer in the same position, who called the company out for its “staggering level of incompetence”, Northern Powergrid said: “There have been some cheques issued with the incorrect amount for which we are sorry [and] our team are going to re issue the correct cheques early next week.”
They also asked for the customer to confirm their details so that the situation “can be processed as quickly as possible.”
A spokesperson for Northern Powergrid said following the incident: “As soon as we identified the clerical error, which was caused by the electricity meter reference number being incorrectly quoted as the payment sum, we ensured all 74 customers’ cheques were stopped so they could not be cashed.
ADVERTISEMENT
“We have been investigating how this error happened and carrying out checks of previous payments.
“All indications are that this was an isolated incident.
“We thank those customers who were honest and contacted us and we have been making contact directly over the weekend with all 74 customers affected to make them aware, apologise for the error and reassure them that a correct payment will be issued to them on Monday.”
Featured Image – Wikipedia Commons
Trending
Antoine Semenyo has officially joined Manchester City
Danny Jones
Yes, Man City have got their man and further bolstered their offensive options, with Bournemouth star Antoine Semenyo having officially joined the club.
Having emerged as one of the Premier League’s hottest properties over the past couple of years, Antoine Semenyo has gone from not only being an extremely prolific winger, but beyond a flavour of the month, with multiple teams expressing their interest in recent months.
That being said, despite being linked with local rivals Manchester United, current champions Liverpool and an already heavily staffed Chelsea side, MCFC have now won the race to sign Semenyo – one they seem to have been leading since the start.
Finally unveiled by club media on Friday, 9 January, Semenyo was pictured for the first time in the sky blue strip.
It was long after that the first reports of the deal being ‘agreed in principle” surfaced online, and it became clear that no other suitors stood a chance of snatching him away from the Etihad Stadium.
Semenyo’s release clause was set at £65 million, which is approximately the same figure they sold former striker Dominic Solanke to Spurs for, but inevitable add-ons and bonuses were likely to set a rough club record fee in terms of player sales.
Penning a five-and-a-half-year deal, the 26-year-old’s contract will take him through to at least 2031, with the London-born Ghanaian international still yet to hit his peak.
Frightening stuff for Premier League defenders, to say the least.
Sharing a message with his new fan base via the full club statement, Semenyo said: “I am so proud to have joined Manchester City…
“They have set the highest of standards, and it’s a club with world-class players, world-class facilities and one of the greatest managers ever in Pep. I have so much scope for improvement, so to be at this club, at this stage of my career, is perfect for me. It’s a real privilege to be here.
“My best football is yet to come, I am sure of that. And City are in a great position – still involved in four competitions. I really feel I can help them have a strong second half of the season. The Etihad is my new home. I can’t wait to play in front of the fans here, and I hope to show everyone what I can do.”
Happy with the business, Blues? And as for you neutrals, do you think it’s the right next step for him?
Watch Semenyo’s first full interview as a Manchester City player.
Manchester United fans planning another major protest amid more upheaval around the club
Danny Jones
Manchester United supporters look set to stage another high-profile demonstration in protest against the INEOS Sports ownership group.
This is the latest response to the club’s continuing struggles, and not just the first proper organised mobilisation of the year, but the first since the most recent major march last spring.
Following the sacking of ‘manager’ Ruben Amorim, despite co-owner Jim Ratcliffe and his board of executives insisting that the Portuguese head coach (that distinction proving to be a crucial detail), the local sporting giants are once again starting from scratch and looking for another replacement boss.
With that in mind, militant fan group The 1958 announced their most recent protest ahead of a home fixture next month in a rather bold fashion…
As announced we protest against this dysfunctional co-ownership before Fulham.
Yep, neither Amorim, Erik ten Hag, Ole Gunnar Solskjær, nor any face even remotely associated with Old Trafford/Carrington is safe from an AI parody.
As for The 1958 group’s actual protest plans, speaking via the BBC this week, the supporters’ trust has confirmed that they will be making a vocal statement outside the stadium on Sunday, 1 February.
Travelling Reds already made their thoughts known with a very blunt, provocative and somewhat controversial banner in the away end at Turf Moor for the 2-2 draw against Burnley.
With Man United approaching a third-round FA Cup tie against Brighton and two big games in the form of a Manchester Derby at home and a trip to Arsenal, they have decided to choose the Fulham game at Old Trafford to stage the march.
Despite admitting that the results under Amorim were no way near good enough, they insist that the – most notably the overarching and Glazer family shadow ever looming over the organisation.
Further details around the actual timings and locations are still yet to be shared by the organisers, but you can expect this to be a well-attended, large-scale event.
Often convening at The Tollgate pub near regular matchday tram stop, Trafford Bar, before walking down Talbot Road towards the ground itself, we imagine Reds will then descend upon the Theatre of Dreams in their thousands.
In case you didn’t already surmise from the video itself, Ratcliffe and co. will be no doubt the subject of the usual chants, as well as more banners and flags.
What do you make of the latest plans, Man United fans?
Nothing will ever be quite as bold as the infamous Old Trafford break-in from 2022 (Credit: The Manc)
Emily Sergeant -
14th February 2022 
