A Northern pub has gone viral after it responded to a customer review about slow service… four years later.
In a brilliantly ironic move, The Legh Arms in Prestbury waited all this time to respond to a review that criticised the speed of its customer service.
Author Russ Jones shared a screenshot of the exchange in a tweet that’s now gained thousands of likes.
He wrote: “I left a review about slow service. 4 years later…”
His original one-star review reads: “Slow service, wrong order, deeply average quality, shambolic staff. Almost impossible to get it this badly wrong without making a serious effort.”
The Legh Arms has now responded, writing: “Russell Jones, thank you for taking the time to leave us feedback about your visit with us.”
The Robinsons-owned pub has recently come under new management and undergone a huge refurbishment, and it appears the new team are keen to respond to customer reviews left on Google – even if they are several years out of date.
But the irony of the delay here – deliberate or not – has not been missed by Twitter users.
Russ himself later wrote: “I think it’s genius. I might go back and congratulate them on their brilliant performance art.”
Other users praised the village pub for its ‘amazing comic timing’ and said it deserved ‘points for consistency’.
Someone else said: “That’s epic trolling from the owner. Hats off to them for playing the long game here.”
But most have pointed out that it’s more than likely down to housekeeping from the new management team, and many locals have raved about the pub under its new ownership.
One person said: “I love the Legh Arms… it’s on the village I’m from and the rooms and food is fab. I know the reply is rubbish and a tad late…..but please try it again…. and let me know what you think.”
Another said: “Love this. I did go in January & it was really good actually.”
Someone else suggested: “It is v funny especially given that it was about their tardy service. Just under new management so maybe give them another chance.”
Stockport-based Robinson’s Brewery said that the Legh Arms is now being managed by hospitality duo Craig and Louise Sherrington – Craig a chef who has trained under Michelin-starred chefs, and Louise a former NHS worker who has also run The General Burgoyne pub in Cumbria.
Robinson’s added that the pub is renowned for its Sunday roasts, as well as being a dog-friendly pub with bedrooms.
The Manc has contacted The Legh Arms for comment.
Featured image: Google Maps
Question Time audience stunned as first-time buyer says mortgage quote DOUBLED
Thursday night’s Question Time audience could be heard audibly gasping after a fellow crowd member revealed that her mortgage quote had doubled followed the recent mini-budget.
Taping in Manchester on 29 September, the current events and politics programme was discussing property when would-be first-time buyer Rabia revealed that her mortgage offer had jumped from an initial amount of 4.5% interest to a shocking 10.5% in just a matter of days.
As you can see in the incredible clip, both the audience and the panel are taken aback at the revelation.
The Greater Manchester resident said she is desperate to know what the government’s plan for mortgages is as following the latest revision, she says she simply cannot afford to put the money down on her first home.
Labour leader Sir Keir Starmer weighed in on the social media reaction, quote tweeting the clip from his party’s own account and stating that “the Tories must get back to Parliament and reverse their kamikaze budget” as the current economic mess is being “paid for by working people”.
To make matters worse, Rabia was given no clarification from her lenders, only that they were pulling her offers. Conservative MP and Minister for Local Government, Faith and Communities, Paul Scully had little information to offer her either, simply stating it is a short-term effect and that the market will stabilise.
Scully was subject to an entirely different reaction from the audience as well after his blind attempts to defend Prime Minister Liz Truss and Chancellor Kwasi Kwarteng were met with laughter. Conversely, Richard Bacon was met with applause after he labelled the mini-budget “absurd”.
As if the anti-Tory sentiment wasn’t already at a high, the chancellor’s mini-budget – which saw the corporations, bankers and the generally wealthy benefit ahead of the working class – has seen fresh calls for a general election to be held as soon as possible.
Beyond declaring a so-called £2,500 limit on energy bills (which many have warned isn’t a guaranteed cap), there was seemingly very little in the way of policy that
For those still unclear as to what was announced in the divisive mini-budget, here is a quick summary:
Speaking in a speech at the Labour conference in Liverpool on Tuesday, Starmer said that the government “haven’t just failed to fix the roof, they’ve ripped out the foundations, smashed the windows and now they’ve blown the doors off for good measure.
First images of King Charles III on new coins revealed
The first images of King Charles III‘s likeness on the next 50p coin have been unveiled by the Royal Mint as the nation prepares to transition into a new form of currency.
Revealed on Friday, 30 September, the UK’s official coin maker unveiled the first piece of legal tender. The incoming 50p features Charles’ face in the classic profile position and a new design on the reverse that harks back to the design featured on Queen Elizabeth II‘s 1953 coronation coin.
As you can see, the new coin includes the four quarters of the Royal Arms depicted within a shield and in between each shield is an emblem of the home nations; a rose, a thistle, a shamrock and a leek.
Martin Jennings, Designer of His Majesty King Charles III’s effigy, said in a press release: “It is a privilege to sculpt the first official effigy of His Majesty and to receive his personal approval for the design.
“The portrait was sculpted from a photograph of The King, and was inspired by the iconic effigies that have graced Britain’s coins over the centuries. It is the smallest work I have created, but it is humbling to know it will be seen and held by people around the world for centuries to come.”
Jennings is also responsible for designing the new commemorative £5 coin, customary for marked occasions such as the change over of monarchs.
The limited edition £5 coin will form part of a wider memorial coin collection following the passing of Britain’s longest-reigning monarch.
There is an estimated £4.5 billion worth of existing currency – approximately 27 billion coins of various denominations alone – thought to be in circulation, not to mention things like stamps, meaning that we will likely have to get used to carrying both old and new coins.
This isn’t the only significant change Britons can expect either, as earlier this week the Royal Family revealed the new King’s new cypher which will replace the Queen’s ‘EIIR’ seal across the UK, such as on the gates of Buckingham Palace and on postboxes.