Duty to self-isolate becomes law today – with £10,000 fines for non-compliance
Anyone who tests positive for coronavirus or is contacted by NHS Test & Trace must self-isolate from today (28 September) or be fined thousands of pounds.
From today (28 September), anyone who tests positive for coronavirus or is contacted by NHS Test & Trace must self-isolate – or be fined thousands of pounds.
The government has turned the moral obligation of isolation into a legal duty this week – with those who don’t follow instructions liable for immediate £1,000 fines (increasing up to £10,000 for repeat offenders).
People on lower incomes who cannot work from home and have lost income will also be able to claim £500 Test and Trace Support Payments.
Funds will be available from 12 October, but anyone who has to self-isolate from today will receive backdated payments.
Just under 4 million people who are in receipt of benefits in England will be eligible.
ADVERTISEMENT
Health and Social Care Secretary Matt Hancock said: “Anyone can catch coronavirus and anyone can spread it. We all have a crucial part to play in keeping the number of new infections down and protecting our loved ones.
“As cases rise it is imperative we take action, and we are introducing a legal duty to self-isolate when told to do so, with fines for breaches and a new £500 support payment for those on lower incomes who can’t work from home while they are self-isolating.
ADVERTISEMENT
“These simple steps can make a huge difference to reduce the spread of the virus, but we will not hesitate to put in place further measures if cases continue to rise.”
The government has said it is taking a “number of steps” to ensure compliance and tackle the growing numbers of cases in the UK, which toppled 6,000 on both Saturday and Sunday.
From today, NHS Test and Trace call handlers are increasing contact with those self-isolating; police will check compliance in ‘highest incidence areas and in high-risk groups’; and investigations are being launched into ‘high-profile and egregious cases of non-compliance’.
ADVERTISEMENT
The new NHS tracking app also launched last week, receiving over 10 million downloads so far.
Pippa Fowles / No 10 Downing Street
The government has called self-isolation “one of the most powerful tools” for controlling the transmission of COVID-19.
Home Secretary Priti Patel said the new law was “about saving lives.”
“Everyone must take personal responsibility and self-isolate if they test positive or if told to do so by NHS Test and Trace,” said the cabinet minister.
“For those who fail to do so, the police will enforce the law. These new fines are a clear sign that we will not allow those who break the rules to reverse the hard-won progress made by the law-abiding majority.”
ADVERTISEMENT
Employers who force or allow staff to come to work when they should be self-isolating will also be liable for fines of up to £10,000.
The self-isolation period is 14 days.
The government’s instructions are as follows:
“If someone is instructed to self-isolate by NHS Test and Trace, because they have had close contact with someone outside their household who has tested positive, they are legally required to self-isolate for the period notified by NHS Test and Trace.
“Both household and non-household contacts must self-isolate for the full period, regardless of whether they have symptoms and, if they develop symptoms and take a test, regardless of whether any test taken gives a negative result.”
News
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
News
Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”
The Manc -
28th September 2020 
