Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
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The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Since the proposed closures were announced, several concerns were raised.
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One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
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Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester Andy Burnham (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
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The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
On top of that, he also said 21 days is a “clearly insufficient” amount of time for people to judge “such a far-reaching set of proposals”.
Featured Image – Flickr
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Teens could be recruited as train drivers to help ‘improve’ Britain’s railways amid ongoing strikes
Emily Sergeant
Teenagers could soon be recruited as train drivers in a bid to help “improve” Britain’s railways, the Government has announced.
Amid what have been ongoing strikes for the past couple of years now, and following on from the announcement back in February that ASLEF train drivers at several train companies and operators had voted ‘overwhelmingly’ to continue taking industrial action for another six months, the Government has now proposed lowering the minimum age to become a train driver from 20 to 18.
A consultation on the somewhat-controversial move is to be launched as part of the Government’s efforts to open up more careers in the rail sector to young people.
Ultimately, transport ministers believe this could “improve the reliability of rail services” across the UK.
Teens could be recruited as train drivers to help ‘improve’ Britain’s railways amid ongoing strikes / Credit: National Rail
This surprising recruitment drive announcement comes after the Government has revealed that the train driver workforce is projected to shrink without opening up more opportunities for new recruits in the near future – especially given the fact the average age of a train driver in Britain is 48 years old, and many are set to retire within the next five years or so.
Under the new proposals set to go out to consultation, the Department for Transport (DfT) will create a new pathway for school leavers to take up apprenticeships and train to join the profession.
If agreed following the consultation, the new regulations to lower the minimum age for train drivers from 20 to 18 could be in place as early as this summer, according to the Government, which will apparently “help set thousands of young people on track to a career in transport” once they’ve bid farewell to their school days.
The Government says its proposal to lower the minimum age would “build resilience” across the railway.
The Government has launched a consultation of the lowering of the minimum train driver age / Credit: Northern
Not only is the proposal said to form part of wider Government plans to create more opportunities where young people can gain the skills they need to succeed, all while generating more jobs that lead to a “productive” and “high-skilled” economy, but transport ministers believe attracting more young train drivers would help the rail industry provide a “more reliable service” for customers when other staff are off sick or on annual leave.
By opening up the sector to young people, the Government claims this would be “a positive step” and one that directly benefits passengers.
“We want to open the door for young people considering transport as a career, and this proposal could give school-leavers a clear path into the sector,” commented Rail Minister, Huw Merriman, as the proposals were unveiled this week.
We're asking for views on lowering the minimum age requirement to become a train driver in Great Britain from 20 to 18.
This could open the door to thousands of new opportunities for young people in transport.
“By boosting age diversity in the sector and attracting more drivers, we can help support reliable services while creating opportunities for more young people.”
If the proposals are introduced, the Government says all prospective train drivers, regardless of their age, will continue to be held to the same stringent training requirements as before to ensure the safe use of our railways for everyone.
To become a licensed train driver in the UK, trainees must pass mandatory medical, psychological, fitness, and general professional competence examinations.
They must also be trained by their employer on the trains and tracks they will be deployed on.
Featured Image – Northern
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Manchester welcomes ‘proud Mancunian’ Paul Andrews as city’s new Lord Mayor
Emily Sergeant
Manchester has welcomed a new Lord Mayor this week, and he’s ready to “serve hardworking Mancunians who want to see their beloved city thrive”.
Following Councillor Yasmine Dar’s departure from the role, Councillor Paul Andrews has now taken over the reins, and was officially appointed the new Lord Mayor of Manchester during a full Manchester City Council meeting yesterday (15 May).
This makes the “proud Mancunian” the 126th person to hold the Mayor title in the city’s history.
Born in Crumpsall, and spending the majority of his life living in the Bradford area of the city before moving to Wythenshawe in 1959, Cllr Andrews successfully completed an apprenticeship in the print industry following his graduation from Poundswick Grammar School in 1970.
His working life began as a baggage handler at Manchester Airport in 1978, but it was almost two decades before he started his politics career.
Cllr Andrews was first elected to Manchester City Council in 1996, where he represented the Woodhouse Park Ward.
Manchester has welcomed ‘proud Mancunian’ Paul Andrews as the city’s new Lord Mayor / Credit: Manchester City Council
The “tireless work ethic” he demonstrated throughout his Airport career was carried over into his Councillor role, with other Manchester City Council members often noting his “outstanding” participation in committees, his serving on and completing of two terms on the Executive Committee, and his sitting on numerous governing bodies.
Most notably, he was the Council’s Executive Member for Adults, Health and Wellbeing, and he also served on the Foster Panel for a decade too.
Even throughout his time as a Councillor, Paul was keen to keep to “his roots”, and chose to serve on the Manchester Airport Trust Fund and the Port Health Authority as a way of reflecting his “unflinching dedication” to “bettering Manchester”.
— Manchester City Council (@ManCityCouncil) May 15, 2024
Celebrating carers is described as one of Cllr Andrews’ and his wife, Karen’s – who he has been married to since 1996, and has been a “steadfast supporter” in his duty to public life – “most revisited themes”, as he was known for being passionate about improving the livelihoods of vulnerable young people with help through volunteers and professional organisations.
Outside of his political life, Cllr Andrews’ favourite way to pass the time is fishing, and he also likes to take regular visits to Ireland and Scotland with his family.
“To be appointed as Lord Mayor of this city is humbling and an utmost honour,” Cllr Andrews said after being appointed as the new Lord Mayor of Manchester yesterday.
He said the honour is one he “does not take lightly”.
“As I seek to serve hardworking Mancunians who want to see their beloved city thrive, under my tenure and through our core values of hard work, collaboration, and innovation, I aim to continue Manchester’s legacy of being a city that supports our residents to succeed,” Cllr Andrews concluded.