Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
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The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Ticket offices could be closed at ‘nearly every’ train station in England / Credit: RDG
Since the proposed closures were announced, several concerns were raised.
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One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
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Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester Andy Burnham (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
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The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
The funds will help improve the already incredible music scene in Manchester, benefitting staples likes Night and Day Café, Matt and Phred’s Jazz Club, SOUP and more.
All of the donations will be distributed across six independent music venues and will be used for various instruments, PA equipment, backline technology and other necessities depending on the requirements of each site.
Elbow have teamed up with Co-op Live in aid of supporting Manchester grassroots venues.Credit: Supplied
This initiative has been keeping Manchester’s Northern Quarter in the forefront of people’s minds when it comes to live music as well as the impressive Co-op Live.
Alongside providing vital resources for these local institutions, Elbow teaming up with Co-op Live also helps cement the North West as one of the main powerhouses in relation to live music.
The latest efforts from the largest indoor arena in Manchester fall in line with celebrating one year of bringing some of the best live music to the city, being officially open for 12 months in May.
Co-op Live have made a commitment to the people and the planet, promising to donate £1 million annually to the Co-op Foundation.
The stunning Co-op Live venue, Manchester’s largest indoor arena.Elbow performing at Co-op Live, marking history as the first act to grace the venue.Credit: Audio North/Supplied
Manchester’s latest live music venue also contributed significantly to selected charities, including Happy Doggo – chosen by Liam Gallagher and Eric Clapton’s addiction recovery centre, Crossroads.
As Elbow teams up with Co-op Live, even more money is making its way to necessary resources, this time in the likes of crucial live music establishments.
Elbow front-person Guy Garvey says: “Playing Co-op Live’s opening night will stay with us for a lifetime, not least because of how incredible the room sounded.”
“When the venue donated funds in our name to support the city we love, it made complete sense to carry that through to the Northern Quarter and to venues that have meant so much to my bandmates and I throughout our career.”
Guy Dunstan, Senior Vice President and General Manager, Co-op Live, adds: “In the past year, I have been proud to see Co-op Live become an integral part of such an incredible city.”
“Teaming up with Elbow to directly support the venues that first put Manchester on the map, and to share something so intrinsic to us as venues – proper sound – is something truly special.”
Police launch investigation after a 19-year-old is stabbed in broad daylight at an Oldham retail park
Emily Sergeant
A police investigation has been launched after a stabbing in a ‘very public place’ in Oldham yesterday afternoon.
Greater Manchester Police (GMP) explained that officers were called out to Alexandra Retail Park in Oldham yesterday afternoon ( Sunday 30 March 2025) at 3:25pm, and when they arrived on the scene, they found that a 19-year-old man had been stabbed.
The victim was taken to hospital with ‘serious injuries’, and GMP assures that he and his family are being supported at this time.
A scene remains in place at the retail park and some of the surrounding areas while the investigation is ongoing, and a large police presence can also been seen too as officers continue to collect evidence and piece together the events of what happened.
Police also believe the attack to be an ‘isolated incident’ with those involved known to each other, indicating no threat to the wider public.
“We understand this incident is shocking and took place in a very public space,” commented Inspector Andrew Clayton.
“There have been no arrests so far, but enquiries are ongoing to determine who is responsible. At this stage, we do believe the attack to be an isolated incident involving those known to one another.”
Alexandra Retail Park, where the incident occurred yesterday afternoon / Credit: Google Maps
In a bid to gather as much information as possible, a public police appeal has been made.
Inspector Clayton continues: “We have spoken to a number of witnesses so far, but would encourage anyone who believes they have any information or dash cam footage which could assist our investigation, particularly that which may help us identify the perpetrators, to come forward.”
Anyone with any information is asked to contact GMP on 101, quoting log 1757 of 30/03/25, or by getting in touch with Crimestoppers anonymously on 0800 555 111.
Emily Sergeant -
7th July 2023 
